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Cloudways Reviews & Product Details

HK
Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Cloudways?

The best I like about Cloudways is it 24x7 great customer support service, we can get in touch with them any time to resolve our any issues.

Overall implementation and integration of domain names acquired from other registar is very easy and simple process. It also offers a lot of great features like free SSL with every domain.

We are using Cloudways hosting very easily and simply on day to day basis without any complications. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

There is nothing to dislike about Cloudways at the moment for us, we are fully satisfied by the services offers by them. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

With the use of Cloudways servers we can easily make our sites live quickly and its servers are very good interms of offering speed, which helps us to reduced bounce rate and it increases the conversion of the campaigns we run to sell our products and finally increases reveneue for us. Review collected by and hosted on G2.com.

Cloudways Overview

What is Cloudways?

Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today.

Cloudways Details
Product Website
Languages Supported
English
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Product Description

Cloudways provides its customers the convenience of developing, monitoring and managing spectacular web apps without fussing with the cloud infrastructure.


Seller Details
Company Website
Year Founded
2012
HQ Location
New York
Twitter
@digitalocean
223,363 Twitter followers
LinkedIn® Page
www.linkedin.com
1,794 employees on LinkedIn®
Ownership
NYSE: DOCN
Description

DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size.


Owais K.
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Overview Provided by:

Recent Cloudways Reviews

NS
Nazar S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Effortless Hosting for a Non-Techie Like Me"
I'm not very experienced in web development or website building, but occasionally, I need to create a website for my personal business. I love doin...
Todd B.
TB
Todd B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fast and easy with a trusted provider."
Nicely packaged solution (I use Wordpress) and on onboarding solution so easy that I had a respectable site up in an evening. Plus, DO is behind e...
Andy A.
AA
Andy A.Small-Business (50 or fewer emp.)
4.5 out of 5
"All in one, flexible, secure and very scalable."
All in one, flexible, secure and very scalable. If you have many different small businesses and what you need are just landing pages, you can ge...

Cloudways Pricing

Exclusive savings on Cloudways through G2 Deals

Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.

How to claim this offer

The discount code will be automatically applied when you sign up from G2 Deals. Alternatively, you can manually input the code: "G2Saveme20" when you sign up for a new Cloudways account to claim this offer.

Deals
20% off
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Cloudways Media

Cloudways Demo - Managed Services
Control core services that allow your application(s) to run.
Cloudways Demo - Server Monitoring
Easily monitor your server resources to ensure it's health and performance.
Cloudways Demo - Vertical Scaling
Increase or decrease you server size at any time.
Cloudways Demo - Team Management
Easily manage the team.
Cloudways Demo - Monitor App
Overview of the application monitoring.
Play Cloudways Video
Play Cloudways Video
Play Cloudways Video

Official Interactive Demo

Cloudways demo available

Try an interactive demo created by the software seller (right here on G2).
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Video Reviews

962 out of 963 Total Reviews for Cloudways

4.7 out of 5
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962 out of 963 Total Reviews for Cloudways
4.7 out of 5
962 out of 963 Total Reviews for Cloudways
4.7 out of 5

Cloudways Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CloudwaysQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NS
Director/Motion Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

I'm not very experienced in web development or website building, but occasionally, I need to create a website for my personal business. I love doing everything myself, and even as an amateur, setting up my site with Cloudways was incredibly easy. The pricing is great and straightforward, and I haven’t encountered any major issues. The one minor issue I had was quickly resolved with the help of their support team. Very easy to use! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

No major issues, but I'd love to see more beginner-friendly tutorials or guides. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

User-friendly interface – it just feels clean and doesn’t overwhelm you with tons of options.

Straightforward pricing model – no hidden fees or questionable practices.

The last time I built a website was a long time ago, and compared to the hosting providers back then, the user experience is like night and day. Review collected by and hosted on G2.com.

Brodie M.
BM
Information Technology Team Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

The knowledge that is required to utilize the platform is entry level. You can easily spin up a server and install or migrate a WordPress website over onto the platform and be up and running within a day with very little server experience. The layout of the control panel is great, the information provided is exactly what you need and does not contain any bloat information or data. I utilize CloudWays for many websites and have used other hosting companies prior but will not be switching to another provider after using CloudWays - there is no need. Their customer support is perfect, they are quick to respond, know what they are talking about, and will help you with anything that is possible and if it isn't possible they will tell you and explain why - which is great so you know the reasons behind why something might not be possible. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Very few. The only one that I can think of and ran into was the limitations of types of website applications that you can host. I would have liked to utilize CloudWays for a self hosted version control server (gitea, gitlab, etc.). Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Ease of maintaining a server. I have server experience but I am no where close to an expert and CloudWays allows me to know some about server hosting but mainly allows me to focus on my clients content rather than the server it is hosted on. Review collected by and hosted on G2.com.

SS
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloudways?

The most helpful I like about the Cloudways is its 24X7 customer support, they are well experienced and capable to resolve your any technical as well as billing issues in few minutes.

Also the server proivded by Cloudways are of high configuration and available at affordable prices, we can upgrade and downgrade servers as per our requirment any time.

Manaing and implementing cloudways servers are very simple and easy process. We can integrate any CMS with them easily. We are using cloudways servers from last 3-4 years. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

As of now we didn't encountered any problem and issue with them, we are totally satisfied by their product and services. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

With the the use of Cloudways servers are able to increase the speed of our site to a good extent, as we were not getting sufficient speed in sharared web hosting servers, now the bounce rate is also reduced and conversion increased. Review collected by and hosted on G2.com.

RK
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cloudways?

The most helpful about Cloudways is their customer support we notice, that they are available 24x7 to give you a resolution of all types. Also, the implementation and integration of domains purchased from any domain registrar are easily incorporated.

One of the best parts of Cloudways is that they offer Free of cost SSL to every domain we host with their platform. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The only dislike about Cloudways is that the control panel they provide to manage hosting is not user-friendly and for a new user it is a bit difficult to manage things. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

With the use of Cloudways platform we can choose any high speed server located at various place as per our requirement and budget and this helps us to boost the speed of our site to a great extent within our budget and as per our choice. Review collected by and hosted on G2.com.

DP
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cloudways?

The most helpful about Cloudways is that it provided multiple server options located in different location, we can easily implement and integrate these servers with domain purchased from any registrar easily.

Also the customer support team of Cloudways is very active and expert in resolving your any issues easily. It offers free of cost SSL with every domain we hosted with them. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The only dislike about Cloudways is that they dont offer control panel to manage hosting, so it is a bit complecated for a new person to work with this platfrom at begnning. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

We easily migrated our website from shared hosting to Cloudways platform by using their migrator plugin and we noticed a good improvement in the speed of our site, which reduced bounce rate and reported increased conversions. Review collected by and hosted on G2.com.

Amy T.
AT
Self Employed Digital Marketer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

I'd put off moving website hosting for years as my tech knowledge doesn't extend much beyond wordpress and building very simple ones! But it frustrated me how slow it was on a 'cheaper' plan from one of the long standing, market 'leaders' who have developed shocking customer service and charge an add-on for everything. For a small cost, I handed this task to an outsourcer on Upwork for less than $100 (USD) and it was all taken care in a couple of days - the websites I use most are already SO much faster and making edits/content creation much more enjoyable! All up, the cost for this hosting isn't much more and the customer support team are far more efficient and pleasant to deal with. Overall, a great first impression and happy to have made the move :) Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I wasn't confident using the interface as the language/terminology was completely different to anything I'd seen on previous hosting services. I've used TSOHost (UK) and GoDaddy and felt the back end/cPanel features were very similar on both. But Cloudways was a whole new world which threw me a bit so I outsourced my migration. I'm sure I'll get used to it but it's not something I want to invest time in learning! Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Website speed and security, value for money vs other hosting companies I'd used. Review collected by and hosted on G2.com.

JG
Web Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

In my experience, Cloudways provides the best value for the price. Basically you get cloud hosting for the priced of shared hosting. Their servers (especially Vultr) are fast, their support is friendly, they include a staging feature even in their cheapest plan and have a top affiliate program. Also, I love the many datacenter locations I can choose from. For small/local business websites, this is a huge plus. In addition, moving WordPress websites over to Cloudways is easy and fast thanks to their migration plugin.

From an agency perspective, I also like that they allow my clients to own the accounts with the option of us having full access.

I have used Cloudways almost on a daily basis for 5 years now. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I have sometimes experienced unusual slowness on their DigitalOcean servers especially when the website is under load. However, this seems to be almost not in existance when choosing their Vultr servers.

The email accounts (Rackspace) and transactional email (Elastic Email) add-ons are somewhat limiting, but cheap and easy to set up. Depending on the need, it might be best to sign up with third party provider directly. So, not a big deal. Also, I wished they would offer phpMyAdmin instead of their database editor. But when needed, I can install phpMyAdmin on their server. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

They allow my clients to own the hosting account but give me the option to have full access. No extra charge and no credential sharing. Plus, they offer quality hosting at a low price.

Plus, Cloudways allows me to earn a commission when I recommend it to my clients. Review collected by and hosted on G2.com.

Andy A.
AA
Chief Helper
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

All in one, flexible, secure and very scalable.

If you have many different small businesses and what you need are just landing pages, you can get them easily and cheaply done with just ONE server!

Integration is easy as well, and pay only for services that you need.

And if you want to scale, just one click to upgrade! Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

A little expensive if you only have a single small website and intend to stay that way. There could be other options (but you pay what you get) Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Allowing me to explore cheaply, while allowing me to scale up easily (seamless in fact). Review collected by and hosted on G2.com.

Siddhartha Sudhir K.
SK
Salesforce Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

Migrating data and files on WordPress from staging to production have always been a headache for me. But I have been using Cloudways daily for 1 year now, and it has never been easier. With just one single click, you can migrate your entire website staging environment to production. Ease of use and implementing a Wordpress site on cloudways is just amazing. I Integrated our website to a couple of platforms and the speed of the integration is also really good. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I believe that cloudways can improve on their customer support in India. Customer Support in India is really slow and you have to wait for the US Team to start working to get replies to your questions Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Wordpress hosting is something I use and it is benefiting me in the way that it makes migrations for me literally one click Review collected by and hosted on G2.com.

GD
Trainee Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cloudways?

I like Cloudways because of its simplicity. It gives many hosting options like AWS and Google Cloud, and we can set up everything quickly. The performance is fast, and the dashboard is very user-friendly. The 24/7 support is also very helpful whenever I face any problem. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It does not have email hosting included, so we have to pay extra for that. Sometimes, advanced settings can be confusing for mainly I faced thi issue at initial. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is helping in managing cloud hosting without much technical knowledge as I am a trainee developer. It makes server setup, deployment, and scaling very easy. For me, it saves a lot of time, and I can focus more on my development work instead of handling server issues. The performance is also very good, which helps in delivering fast-loading websites. Review collected by and hosted on G2.com.