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CloudShare Reviews & Product Details

MC
Senior training Manager
Hospitality
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

CloudShare is a software that solves the problem of how to make and share virtual environments for demos and training sessions. It enables us to quickly set up these environments, without messing about with physical infrastructure, or intricate configurations. With the whole process becoming more efficient with the ability for my team to collaborate on shared virtual spaces, there are no problems. This has saved a lot of our time and we’ve been able to invest it back into delivering better, more productive training or product demonstrations. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The challenge with CloudShare is it’s not always intuitive, especially for the inexperienced user. It’s a bit complicated looking at first but in a good way, and takes a bit to get to know itself. In addition, when setting up environments can sometimes be slow which delays our work or preparing for the demo. It can mess up the pace of our projects, especially when there’s not much time to get things up and running. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

CloudShare solves the problem of creating, sharing and running virtual environments for demos and training sessions. It speeds up setup of these environments, lets us not worry about physical infrastructure and complex configuration. Collaborating on shared virtual spaces within my team proves to be efficient enough because the whole process is so much easier. Overall this has saved us a lot of time in which we can now place the time back into giving better training or product demonstrations. Review collected by and hosted on G2.com.

CloudShare Overview

What is CloudShare?

Create HIGH IMPACT virtual training & demos in less time than it takes to finish your coffee. CloudShare gives you a brilliantly simple virtual IT lab to create compelling hands-on software product experiences so you can WOW customers and prospects. What brings a smile to CloudShare customers’ faces? 1. Fast Setup: Spin up interactive software experiences in a flash. Create or clone environments in minutes, not hours, to mimic real-world experiences for training, POCs, and demos. 2. Hands-on Assistance: Keep tabs in real time on students’ & prospects' progress to give them the attention they need to succeed with over-the-shoulder capabilities. 2. Advanced Collaboration: Improve collaboration and communication through Slack integrations, chat, webhooks, in-app video conferencing, and more engaging tools to connect you and your users. 4. Cost Control: No more budget blowouts! Maximize resource allocation with automation to suspend or delete environments when not in use, ensuring efficient utilization and cost savings. 5. Reporting and Analytics: Optimize the performance of your sales and training environments, and increase ROI with deep insights in analytics. CloudShare REST API will let you send custom data to your favorite BI tools. What are you waiting for? Join global brands like Salesforce, Palo Alto Networks, RSA, Motorola, and Atlassian, who have scaled their programs, received glowing feedback from users, and seen positive results from day 1. Take advantage of our purpose-built platform to close more deals, increase customer retention and deliver impactful training.

CloudShare Details
Product Website
Languages Supported
German, English, French, Japanese, Spanish, Chinese (Simplified)
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Product Description

CloudShare’s Business Acceleration Platform lets you orchestrate customized software experiences quickly, easily, and at scale, driving higher customer acquisition and retention. Whether showcasing your product to a prospect or delivering hands-on training to customers or employees, CloudShare’s platform enables you to show the true value of your software, providing actionable insights that boost your ROI and impact your company’s bottom line. To learn more, visit www.cloudshare.com.

How do you position yourself against your competitors?

CloudShare is the only leading provider of hands-on software experiences purpose-built to engage the end-user for higher customer acquisition and retention. CloudShare offers the richest, most collaborative feature set available, and provides powerful granular analytics for actionable insights that boost ROI.


Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,397 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
Description

CloudShare, the business acceleration cloud company, is the easiest solution for sales and customer success. It’s designed to help software companies deliver complex demos, PoCs and training, replicating real-world experiences without compromising time to market. CloudShare enables organizations to focus on accelerating growth by automating the setup of environments at scale. It provides visibility into, and control over, usage. It delivers powerful resources that drive efficiency, supporting every step of the process for better results, faster. CloudShare runs with any infrastructure - on-premise or on top of a public cloud - and integrates with core sales and LMS tools, making it easy to deploy. CloudShare is trusted by more than 500 enterprise customers in over 100 countries, including Palo Alto Networks, Atlassian, ForgeRock, Fortinet and HP.


Noa S.
NS
Overview Provided by:

Recent CloudShare Reviews

Verified User
G
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Awesome learning resources and community"
I love the community and the resources provided, especially the webinars and blog.
Magnus S.
MS
Magnus S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome lab environment for my class"
I like how fast it is to setup the environment, and it is very easy to distribute the lab via email to the candidate.
Win O.
WO
Win O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Palo Alto UTD lab"
Easy to use and implementation lab. To provide customer enablement for the Palo Alto Networks. Good Customer support.
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CloudShare Media

CloudShare Demo - Create VILT Classes & Collaborate in Real-time
View all your students' live screens in a single dashboard and take control of your student's environment whenever they need help. Monitor class-level and individual-level progress to optimize your results, and leverage next-gen collaboration tools like in-app video conferencing, assist-me reques...
CloudShare Demo - Control Costs & Resources with Advanced Automated Features
Can you realize all the benefits of virtual experiences without exceeding budget? CloudShare’s advanced resource usage insights, including auto-suspend and delete & scheduled reporting, keep you firmly in control.
CloudShare Demo - Calculate ROI with Ready-Made Dashboards
How do your students, prospects, and team members make use of your environments and resources? Ready-made dashboards and rich analytics give you all the knowledge you need to manage, report and calculate ROI.
CloudShare Demo - Turn each virtual class into an engaging training experience
Provide your students with real-time collaboration, hands-on practice, and easy access to content, all in one place. View instructions on one side and your VMs on the other. Enable students to communicate with their instructor and classmates via live chat and allow them to request assistance in r...
CloudShare Demo - How engaged are your students?
Need visibility into participation trends? That's exactly where we come in! See live trainee engagement and take immediate action to improve experiences with real-time in-class analytics.
CloudShare Demo - Prevent Abandoned POCs in Real Time
Don't want to let a sales opportunity go to waste. Get alerts when a POC is close to being abandoned so you can act quickly to ensure it is utilized and you don't lose the sale.
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214 out of 215 Total Reviews for CloudShare

4.6 out of 5
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214 out of 215 Total Reviews for CloudShare
4.6 out of 5
214 out of 215 Total Reviews for CloudShare
4.6 out of 5

CloudShare Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CloudShareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BP
School Sports Program Coordinator
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

I really like the CloudShare way of simplifying and shortening the development and test process. Their virtual lab solution does the job and we are able to create a really complex environments in few clicks. Additionally this really helped because it just fits with our existing tools and greatly saves us a ton of time. Another timesaver, the last one is the blueprint feature, that enables us to save custom configurations for future projects. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

There are some shortcomings which could be regarded as insignificant, such as, application failures and somewhat higher response time while dealing with extensive environments. For example, an app may hang a while, for example, when switching tabs in extensis, or there can be amusing lag when synchronizing projects with members of a team. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

Collaboration efforts are no more of a challenge to us as this is easily solved through CloudShare, we're now able to have multiple development environment managed across teams. Before CloudShare this was a real headache, economies of time and resources consuming. Now we can upload environments and instantly spin them up to share among the teams for a more efficient collaboration. It has been a game change for us and been able to help us spend more time developing and less time managing the infrastructure. Review collected by and hosted on G2.com.

Mohammad N.
MN
TAC Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

I guess collaboration feature of cloudshare is what I like the most especially when you are holding online trainings where lab are needed for the student. It is very easy to setup a virtaul lab environment in clousshare and the students can easily access it without any hasstle. Using cloushare for training was one of our best decisions as it has really increased our productivity as an organization. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

Occasionally my student find a lag in access the lab during peak usage time that sometimes is not a very good experience for my students and there are some of the advanced features which really need some addiitonal training to master them. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

I am working as a Security consultant cum trainer where I need to do a lot of demostration and trainings with my customer. I use cloudshare to setup complex lab environments in minutes which are needed for trainings and also I can setup a demo lab very easily for any demostrations. This has really benefited us and has increased our productivity as we don't have the overhead of lab setup now. Review collected by and hosted on G2.com.

NQ
Pre Post Sales Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

In my opinion, creating a customized virtual environment for my demos and workshops is the most what I like about Cloudshare. Apart from this user-friendly interface, third-party integration are some of the most valuable features of CloudShare that allows our users to seamlessly access the demo lab from CloudShare which makes a big impact on our productivity. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

One thing that I have struggled with occasionally is the lag while accessing the lab especially when you are dealing with big files or a large number of users trying to access the resource in CloudShare at the same time. You need a very good internet connection for CloudShare to run smoothly. One more thing is the customer support that sometimes takes a long to get back to you to resolve your issue. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

I work as a pre-sales engineer and use Cloudshare for demos and workshops and I must say this has been so effective for us in making a demo and workshop successful. We can easily setup the virtual environment needed for our demo so that user attending the training can access those labs for demo tasks and this has increased the productivity and quality of our training. Review collected by and hosted on G2.com.

JG
Technical Training Manager
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

I love that CloudShare simply supports team collaboration so effortlessly when we are training people. Creating multiple isolated environments allows our trainees to work without disruption and without impact from others. This works relia and every participant receives an equal change to test and learn at their own pace. I also quite like the fact that it ships with preconfigured templates for various setups so that you can just get started on tasks from the get go. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

CloudShare’s occasional inability to make navigating its more advanced features easy, is one of its limitations. It gets the job done well enough, but some of the processes are too complicated for what you really want to do. The problem is that the templates are only so limited, which makes it difficult to adapt the tool for less common use cases as well. These challenges can be hard to overcome; as such, particularly when preparing for new training scenarios, delays can be major. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

CloudShare has shown to be a great solution to organize how your staff is trained to work with new tools and processes. It provides separate spaces where all relevant people can train, yet without interruption. This structure has helped our team to take a risk with some new skills knowing we should be fine. The platform also makes onboarding new employees a simple process, saving time and effort, and with a consistent learning experience for everyone. Review collected by and hosted on G2.com.

KE
Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CloudShare?

Cloudshare has been robust, feature rich, student friendly, but most of all the support we have received both during onboarding and now as a production customer has been second to none. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

It takes a little while to fully grasp the CloudShare workflows and relationships between Blueprints/snapshots/vm creation but once you get the hang of it, it no longer feels unintuitive. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

Cloudshare is allowing us to bring complex environments and concepts to students in an easy to interact with and performant lab. Having quick admin tools to make changes or to assist students helps make the experience so much richer for students. Review collected by and hosted on G2.com.

MC
Learning and Development Manager
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

The main reason we like CloudShare is for the ability to create dedicated environment that fits specific tasks. Over time it has become an important training session along with a cornerstone of training sessions where proper setups have to be consistent to get everyone up to speed. There’s also something about the dependability, even when sessions run longer than they should. It’s easy to share these setups with the rest of the team, making teamwork possible without additional coordination needed to keep the process running smoothly. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

One drawback of CloudShare is that occasionally your permissions may be difficult to manage. Accessing different team’s projects can get cumbersome as we have to fine tune access levels across teams, and that slows us down when we need to quickly onboard new users or tweak an access level. The high resource consumption when we have multiple environments on running also means we need to keep our eye on infrastructure limits. Some extra steps are added to this would otherwise be a smooth workflow in dealing with these issues. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

CloudShare has helped us do away physical set up, especially during training and orientation processes. It provides the opportunity to build completely isolated processes where the changes do not count among those which occur in the course of work. This has actually been good for training because all people are on identical configurations which helps with consistency. It has also enhanced cooperation when involved in a particular group projects or sessions whereby all are using similar resources. Review collected by and hosted on G2.com.

DB
Education Systems Support Coordinator
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

What makes CloudShare so special is that it simplifies the creation and management of virtual environments. Simple and intuitive interface, we can set up the automated labs easily according to your requirements. Sharing content and collaborating is a cinch within live sessions through integration with Salesforce and Zoom. It scales according to needs as the number of participants, what is something we need. It’s a wonderful time saver and very smooth experience for both instructors and attendees. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The problem with the CloudShare’s mobile app is that it simply doesn’t cope with complex simulations. It is not as smooth of an overall experience as it is on desktop, and cases of being less smooth for interactive tasks abound. Mobile is also not very intuitive with the way that it does its navigation. What’s more, the mobile app doesn’t have the full range of integrations the desktop edition has, which leaves holes in usability when you want to manage tasks when you’re not in front of your computer. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

Virtual training and demo setups have gotten so much easier thanks to CloudShare. It enables us to create realistic virtual environments, solving the problem of physical infrastructure. The collaboration tools make efficient collaborative sessions with very little technical issues. Setup time that is saved allows our teams to focus on the things that matter most, like creating better presentations that ultimately make us all more productive and deliver better results. Review collected by and hosted on G2.com.

HI
Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

In my experience, the most valuable features by CloudShare are with its simplified training content creation module that accelerate process time in building content material for learning. It also make it easy for trainees as they can self-paced the learning session by pausing the session and resume it at any time that they are free. After all the training is complete, trainee is awarded with certificate/badges for completion. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

Connectivity is the main issues when trainee has a slow connectivity speed and the training material has a large size which make the loading process taking too long to load. It think they should have tools to make the files smaller. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

We use learner tracker to track how much from the module has learner complete and how many is trainee is abandon the module and make analyzing if the module is too difficult for our trainee. Review collected by and hosted on G2.com.

AL
Training and Onboarding Specialist
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

What I like most about CloudShare is that it has the scalability. On larger scale projects, or small demos, it’s great for handling. With ease we can adjust what resources are based on what we need. Besides, the strong security measures, especially with access controls ensure that even sensitive data is well protected during the training or demos. Its versatility also includes flexibility to build environments for various operating systems. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

For CloudShare, pricing is a particular challenge with the price very quickly adding up for a larger demo or multiple environments that you need to scale up to. There’s a ton of features, but you’ll be paying for that, and it can feel like we’re paying for more capacity than we really need. That has made us more prone to deploy resources more carefully, because we aren't always getting the return on investment as clearly. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

The problem CloudShare solves for is setting up complex demos and training environments without the need to stand up physical installations. This enables us to create virtual environments that mimic real life for both internal and client facing projects. This flexibility for scaling these environments has saved us time and resources since we can keep scaling up different projects. This further streamlines our workflow — we are able to quickly adjust environments to different needs. Review collected by and hosted on G2.com.

AC
Mental Health Strategy Consultant
Mental Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CloudShare?

I like that when training or testing, CloudShare enables us to very easily provision development environments. The setup process is also simple, and this means that we will be able to save on a lot of time. To do this, we incorporate it with the CRM for customer training and obtain knowledge about how the users approach the content. Another advantage is that this is a cloud based application which has become crucial for our team because it is now possible to work remotely. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

There is something that I do not like about CloudShare and that is the prices. The software is rather feature rich, yet it is expensive if you have to maintain a few environments for a longer period. This has at times forced us to reduce the number of labs that we handle, this hugely affects our capacities to expand the training, especially where it is deemed necessary. It can be quite irritating because it restricts the likelihood of how frequently we can use it in extensive training sessions. Review collected by and hosted on G2.com.

What problems is CloudShare solving and how is that benefiting you?

CloudShare has solved many of the issues we encountered when developing learning and examination environments. Virtual labs have been established earlier entailing much time and effort but it is now in a click of a button. This efficiency have extended the ease of training of customers and remote training of new employees and recruitment has enabled the construction of environments to suit the need of consumers. On balance it has extended our training delivery velocity and ability to respond to clients’ demands, acquiring greater flexibility. Review collected by and hosted on G2.com.