Best Software for 2025 is now live!
View the Winners
Cloudbeds
Editedit
Cloudbeds
By Cloudbeds
Show rating breakdown
4.2 out of 5 stars
See all 37 Cloudbeds reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Cloudbeds, but it has limited features.
Do you work at Cloudbeds? Upgrade your plan to update branding and connect with profile visitors!

Top Rated Cloudbeds Alternatives

Hostfully - Property Management Platform
(36)
4.3 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hostaway
(218)
4.7 out of 5
Oracle Hospitality OPERA Property Management System
(62)
4.2 out of 5
See all Cloudbeds Alternatives

Cloudbeds Reviews & Product Details - Page 4

Editadmin

Cloudbeds Overview

Editedit
What is Cloudbeds?

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations & finance, distribution & marketing, guest experience, and revenue & analytics. Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2025) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2024.

Cloudbeds Details
Discussions
Cloudbeds Community
Languages Supported
English, Portuguese, Spanish
Show LessShow More
Product Description

Cloudbeds creates browser-based hospitality management software that simplifies the working lives of hoteliers.

How do you position yourself against your competitors?

Cloudbeds revolutionizes property management with an award-winning, unified platform – PMS, Channel Manager, Metasearch, Booking Engine, and more. As a preferred partner of major global OTAs, our real-time Channel Manager prevents ovebookings by syncing in seconds. With 50+ integrations in our Marketplace for tailored solutions, our #1 Guest Messaging system, and global, top-tier support and hundreds of on-demand trainings, we prioritize your success. Cloudbeds is committed to empowering your property for success right from the start through streamlined operations, revenue maximization (increasing direct bookings by up to 20%), and exceptional guest experiences.

Seller Details
Seller
Cloudbeds
Year Founded
2012
HQ Location
San Diego, CA
Twitter
@Cloudbeds
1,914 Twitter followers
LinkedIn® Page
www.linkedin.com
746 employees on LinkedIn®
Justyna W.
JW
Overview Provided by:
Justyna Wacholc

Recent Cloudbeds Reviews

Lea W.
LW
Lea W.Mid-Market (51-1000 emp.)
5.0 out of 5
"The system is very user friendly, easy to understand"
It is like an all in platform no need for several tabs to manage different sites and the people are all very helpful and considerate
Read more
Nikodem P.
NP
Nikodem P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Powerful"
Integrations, customizability, google connection
Read more
Sherline C.
SC
Sherline C.Small-Business (50 or fewer emp.)
4.5 out of 5
"I am very willing to recommend. Using Cloudbeds can effectively improve work efficiency."
The OTA integration interface, which is clear and stable us the best. And calendar's interface allows for precise management of room availability a...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Cloudbeds Media

Cloudbeds Demo - Cloudbeds Calendar
Check-in & check-out guests with our drag-and-drop interface
Cloudbeds Demo - Channel Dashboard
Easily manage reservations, channels, inventory, housekeeping, finances, and more from one intuitive platform trusted by thousands of independent lodging businesses worldwide.
Cloudbeds Demo - Cloudbeds Amplify
Maximize your online presence and drive more reservations with Cloudbeds Amplify – a hospitality-focused digital marketing solution run by a partner you trust.
Cloudbeds Demo - Cloudbeds Websites
Convert online visitors into guests with a professional website built by hospitality industry experts.
Cloudbeds Demo - Whistle for Cloudbeds
Engage and delight guests at every step of their journey. Stay connected with your guests using multiple messaging channels, a unified inbox, and automated translations.
Cloudbeds Demo - Cloudbeds Marketplace
Easily integrate with your favorite tools and services.
Answer a few questions to help the Cloudbeds community
Have you used Cloudbeds before?
Yes

37 Cloudbeds Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
37 Cloudbeds Reviews
4.2 out of 5
  • Sort By:
    G2 Sort
37 Cloudbeds Reviews
4.2 out of 5
  • Sort By:
    G2 Sort

Overall Review Sentiment for CloudbedsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Hospitality
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cloudbeds?

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

has not Employee Management, Reputation Management, Vacation Rental,

Catering, Loyalty program Review collected by and hosted on G2.com.

Recommendations to others considering Cloudbeds:

it's very easy to use, has a good costumers support Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

i improve my hotel Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
CD
Revenue Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Cloudbeds?

The interface and simplicity for front-end management. The fact of having everything integrated into a single product is very convenient for small accommodations. It allows them to publish and compete with the big ones. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

It lacks several features, in my case, focusing on sales, I would like, for example, to be able to establish price relationships, percentages, etc., between different rates and the different rooms. But for what it was created, I think it is very, very good anyway. Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

I started using the Channel Manager. In fact, I don't use anything else, but I saw how the reservations team uses it. The channel allowed me to save a lot of time and is easy to set up. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloudbeds?

For hospitality client management, this software is great, its very clear, easy to use and it has a user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Some processes that should be simple can be long winded for example, payments and extending reservations Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

It pulls through a wider range of booking platforms which allows us to be in front of a bigger audience Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Gitari K.
GK
Entrepreneur
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cloudbeds?

Cloud-based system

User-friendly

Cover all basic needs for Hospitality Industry Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Night audit is automatic

No sales / pick-up report Review collected by and hosted on G2.com.

Recommendations to others considering Cloudbeds:

Very user-friendly, easy to learn, even the basic package (PMS + Booking Engine + Channel Manager) is more than enough if you have an accommodation like Hostel, the support team is so fast and currently, they are recruiting the team all over the world so time difference will not be an issue. Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

I have a small accommodation business and Cloudbeds provide me all the basic property management system that I need with a reasonable pricing. With Cloudbeds, I can manage my property both internally and externally which includes booking engine and channel manager. Those things are very crucial and with Cloudbeds that I can access through my phone, I can easily work from anywhere. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Nukun S.
NS
Business Owner
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cloudbeds?

All function you need are availability in Cloudbeds. Also good support with 24/7 via email . Easy use any where can see report any where and work, the best for all user no need to work in the place but just call and talk you can work with your staff. The best recommend for who have many properties one time booking engines with multiple booking engines page. Easy setup for rate, availability inventory, Package, Promotion which professional images. Support many language good translate in your language Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Limit channel to connect with basic package Review collected by and hosted on G2.com.

Recommendations to others considering Cloudbeds:

Recommend Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

Over booking control Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Dan P.
DP
CIO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cloudbeds?

Great support. Very responsive to requests for help. Very active Ideas community. Even the CEO participates. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Reporting is weak. Very easy to miss when a reservation has an add-on, as we are not alerted to it. Review collected by and hosted on G2.com.

Recommendations to others considering Cloudbeds:

If moving from another system, get someone who is really good at manipulating data in a spreadsheet to help you get the format right for import. Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

Complete property management. One thing we did not have in our old system was Shared Inventory, which helps us maximize revenue Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cloudbeds?

Super simple and fun system to use. Very user friendly Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Easiest reservation system I have ever used. Review collected by and hosted on G2.com.

What problems is Cloudbeds solving and how is that benefiting you?

All front office activity within a hotel Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Cloudbeds Comparisons

Compare Oracle Hospitality OPERA Property Management System vs. Cloudbeds
Compare Oracle Hospitality OPERA Property Management System vs. Cloudbeds
CloudbedsVSOracle Hospitality OPERA Property Management System
Compare Cloudbeds vs. Hostaway
Compare Cloudbeds vs. Hostaway
CloudbedsVSHostaway
Compare SynXis Enterprise Platform vs. Cloudbeds
Compare SynXis Enterprise Platform vs. Cloudbeds
CloudbedsVSSynXis Enterprise Platform
Compare Cloudbeds ratings to similar products

Explore More

Trading Platforms
Cloud Storage Security
Best Photo Editing Software
Intent Data
Google Cloud Translation API reviews
Best 3D Modeling Software
PCB Design Software
Ramp Up
Out of Office Messages
Cloudbeds