CloudAlly Office 365 Backup Pros and Cons

I genuinely have nothing positive to add here. Review collected by and hosted on G2.com.

Our experience with CloudAlly has been nothing short of frustrating. For nearly two months, we faced critical issues, and their so-called support team offered nothing but excuses and hollow promises of escalation. Not once did they proactively update us or provide a clear timeline for resolution.

The lack of communication and accountability is staggering. This level of service raises serious concerns about the reliability of their platform and, frankly, makes it feel like a scam. We’ve wasted time, money, and resources trying to get answers or solutions that never came.

If you value professionalism, transparency, and a functional service, look elsewhere. CloudAlly fails on all fronts. We will be canceling our subscription and strongly advise others to steer clear. Review collected by and hosted on G2.com.

CloudAlly Office 365 is a cloud-to-cloud integrated solution for organizing and managing our O365 accounts & backup provisions. It performs data deduplication on the source end so that redundant data is eliminated before reaching the backup servers. It provides extensive support for OneDrive, Exchange, SharePoint & Microsoft Teams using its one-click SaaS integration features. Review collected by and hosted on G2.com.

I don't have any dislikes for CloudAlly Office 365 Backup as it suits our organization for the incremental backup model. It automated and proactive compliance monitoring across all our O365 accounts and no key management is required from the customer end. We can schedule automated daily backups for our O 365 Exchange Calendars, Contacts and Notes. These can be effectively tracked in its Activity Console. Review collected by and hosted on G2.com.

My favorite feature of CloudAlly is the automatic detection and backup of accounts. When we add or change an account, nothing has to be done with CloudAlly. At the next scheduled backup the new/changed account is automatically backed up. I also appreciate MFA. Review collected by and hosted on G2.com.

No complaints yet. We have not had to employ the backup but I have routinely checked to ensure it is working and the system says it is. Review collected by and hosted on G2.com.

The most helpful thing about CloudAlly is it is a one time set up and forget. You add it to your Office 365 accounts then it just does what is on the box. If you do need to get a file that has been deleted then it is simply a case of drilling down. A very useful feature is you can restore just one file you do not have to restore the whole directory. Review collected by and hosted on G2.com.

Some times it is difficult to recognize the exact area where your files are stored. Review collected by and hosted on G2.com.

I have been using the product for about 3 years now. Once it is set up, it just works. Our solution backs up all our OneDrive data from O365 across our whole user base. CloudAlly does a nightly backup of all our data, and then send me a confirmation each morning to say whether the backup was successful, which users have been backed up, and any failures. It doesn't require any admin from me. When we add additional users to O365, it automatically picks up those users and adds them to our backup process. On the rare occasions when I have had to restore a file, it has been straight forward and accurate. And the cost is reasonable Review collected by and hosted on G2.com.

As the number of users increases and the volume of data backed up increases, so does the cost. There is no easy way to review the costs and assess whether to optimise the backup process so that critical data is backed up frequently and less critical data is ignored. Review collected by and hosted on G2.com.

How easy it is to configure and monitor backup jobs, the email notifications of job status. The options for restoring jobs to different locations, either back to Office 365 or to local PST files. The security of the system and the ease of connecting to the Office 365 environment. Review collected by and hosted on G2.com.

The pricing levels for SharePoint storage tiers is a little higher than other providers. The billing process is a little difficult to decipher sometimes. Review collected by and hosted on G2.com.

This tool is amazing, it is good for file sharing, it is fully functional, it stands out very well and it is very intuitive, especially its ease and configuration, I really like it because it offers a backup, so we feel very safe with this tool reliable, because backups are done daily and automatically, I love it Review collected by and hosted on G2.com.

The only problem, which I have noticed, is that sometimes it is usually slow, my internet is very fast and I know that the problem is CloudAlly, when I try to do some backup it takes too long, I hope they improve. Review collected by and hosted on G2.com.

-The platforms has the best intuitive dashboard with easy access and also very simple setting up this service.

-Files sharing and files management with this product is perfect to everyone.

-This backup solution provides its users with the ability of remotely access their different files anytime.

-Very secure and safe handling your different files online through this unique files backup platform. Review collected by and hosted on G2.com.

-None, it takes not much time even for the beginners to understand everything about the product functionalities. Review collected by and hosted on G2.com.

This service provides an excellent experience when browsing your system, I love the high quality of this product to make backups without limitations, the interface has a very professional design, on the left side of the interface we can see a black border where we can see all the functions and settings once any function is punctured we can appreciate the left side of the selected function with all the options of uses, it is very easy to learn how to use, I think of all this software what I love most is its clean interface to work.

CloudAlly Office 365 Backup backs up files, emails, calendars and contacts. This system is very good at providing security at all times to its users, its implementation price is quite reasonable, it has a free version that provides most of the features of the premium version, this service offers everything necessary for any IT professional focused on security to work. Review collected by and hosted on G2.com.

The software requires a good internet bandwidth for its operation to be stable, the service works very well, it has always performed all its backup functions with a high performance and I have never been able to notice that it presents failures. Review collected by and hosted on G2.com.

This tool is excellent and very secure, it has many features that are very intuitive, including its well-made control panel, it is easy to use at first, you do not need to have experience in its use, it provides security and the interface is fluid, the automation works effectively, making daily backups. Review collected by and hosted on G2.com.

So far only minor drawbacks, like the slow backup process. Review collected by and hosted on G2.com.