Clinch Reviews & Product Details

Throughout my 3-year usage of Clinch, I have had nothing but positive feedback for their constant innovation with new features (including AI integration) and continuous support from their Recruitment Marketing and Customer Success team. They address our inquiries with professionalism, referencing use cases from other clients and data collation on their backend to show the tool's ROI for our company.

Massive thanks to Darren (Recruitment Marketing Specialist) and Myles (Customer Success Manager - Asia) for their enthusiasm in resolving our queries and pain points. Review collected by and hosted on G2.com.

While I find it fairly easy to navigate the tool's content management system and analytics, I wish that the design and layout could be more flexible (eg., a featured video auto-plays as soon as a user lands on the homepage) with some coding. I believe they have a dedicated Tech team who could help with this kind of nice-to-have if you insist on integrating a more dynamic scrolling experience while maximizing their offering.

Pricing can be quite steep, but Clinch offers several useful complementary features like workflow integration, LinkedIn CRM Connect, and Employee Connections for candidate nurturing. So if you're willing to spare a bit more budget for this and invest your time in managing the system for a seamless candidate experience, it's a worthwhile tool! Review collected by and hosted on G2.com.

- Love the self service aspect of managing the career site and CRM

- Love the amount of customizations available that truly allow you to tailor everything to your organizations needs

- Our CSM (Lo) is the absolute best, without her we would be lost Review collected by and hosted on G2.com.

- The implementation was a bit messy, defintently room for improvement

- The backend user interface looks old and dated

- Sometimes it's not always easy to find the settings you need Review collected by and hosted on G2.com.

Clinch is incredibly user friendly and I'm able to make most of the necessary changes on my own, without the support of a web developer. The Clinch team was also able to seamlessly build out our careers pages so candidates would never know they're leaving our main company page. The analytics available are also exceeding my expectations... We've never had insights into candidate behavior like this before. The support team was with us every step of the way and clearly communicated processes and expectations. Review collected by and hosted on G2.com.

One of the only challenging moments of implementing Clinch was navigating so many different time zones between web developers, support, and our corporate team. But our Implementation Support team was able to communicate and navigate those issues. Review collected by and hosted on G2.com.

Fantastic customers (no need for tickets), impressive metrics to make data-driven decisions, very easy and impressive landing page builder. Review collected by and hosted on G2.com.

Recrutier adoption can be tricky if they have a lot of other tools in their deck. Review collected by and hosted on G2.com.

Having explored many products in the industry, I think Clinch offers comprehensive coverage of features for companies who are seeking flexibility in presenting content and setting up automated workflows. It's not JUST a careers website, but an opportunity to pursue and collect leads. I also appreciate the relationship with my customer success team, they are always supportive in providing training, resources and roadmap updates. It's great the team is also based in the same timezone. Review collected by and hosted on G2.com.

Not dislike, but would recommend more optimization for rich media formats (for example, unable to choose thumbnails for videos; or easily add videos in blogs).

If anything we weren't able as an internal team to fully optimize all the great features due to resourcing. Review collected by and hosted on G2.com.

The customer support I receive has been great. They work with me to find solutions to meet our specific needs. The features and functionality are great, and we're still in the process of fully building out many of them to take full advantage of the platform. Review collected by and hosted on G2.com.

Some of the functionality that I'd like doesn't yet exist, so I've had to come up with some creative solutions to solve some issues, but the team have been great at helping me design these solutions with me. Review collected by and hosted on G2.com.

No agency (and resultant fees) connected to the tool

Direct access and control

They understand I'm what I'm trying to achieve with employer branding

They've pre-baked in all the functions I'd want (pipeline apply, subscribe, job alerts), giving me space and flexibility to tell my story Review collected by and hosted on G2.com.

Having come from a WordPress environment (with a million plugins and add-ons), Clinch still feels like WP 2.0. It has all the features an EB pro would expect but lacks some of the polish or finesse a standard WP implementation would have. Review collected by and hosted on G2.com.

The system is very flexible with toolsets for recruiters and employer branding to customize to their needs. Customer support is stellar, and the support site is beneficial. Unlike other companies that post support documentation that is way too general, Clinch/Pageup has detailed support solutions. Review collected by and hosted on G2.com.

I would like more WYSIWYG features in webpage publishing tools, more style, color functions. Better image library features, folders for organizing sets of images. Ability to sort and search imagery. Review collected by and hosted on G2.com.

Easy to use and clean design, lots of templates to choose from which are great. Review collected by and hosted on G2.com.

Too much customisation which is requires a lot of adaptations and changes. Review collected by and hosted on G2.com.

Easy to navigate even if you've never used it before. It's ever-evolving as well—plenty of options for automation. The reporting function is also helpful. We only started using the Emails feature and so far so good. Review collected by and hosted on G2.com.

Not dislike as such but we do have a wishlist of features that we'd like to see. Having said that, the team is open to our suggestions and is already working on the features we want to have. Review collected by and hosted on G2.com.