ClientZen Pros and Cons

It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features. Review collected by and hosted on G2.com.

Sometimes we need to go back to Zendesk for further research.

It's not fully optimised for romanian, but in english works great. Review collected by and hosted on G2.com.

How easy was to connect all the feedback sources and generate topics, automatically. Review collected by and hosted on G2.com.

I hope in the near future more functionalities will be developed. Review collected by and hosted on G2.com.

The founders are involved hands-on and constantly in touch with us, to make sure that we get the most out of the solution Review collected by and hosted on G2.com.

We have to use Zapier for some of the webhooks Review collected by and hosted on G2.com.

They go above and beyond to understand what we need and make adjustments very fast.

The app is very useful we use it weekly then we consolidate the data at the start of every new iteration. Review collected by and hosted on G2.com.

Not much really, they are very open to feedback and implement new stuff all the time, overall i feel listened Review collected by and hosted on G2.com.

We analysed a huge reviews dataset and we got really usefull insights. Review collected by and hosted on G2.com.

CSV import sometimes crashes, especially with huge files. Review collected by and hosted on G2.com.