Clientjoy Pros and Cons

We love Client Joy for our business. The ease of use and quality of performance is outstanding. Review collected by and hosted on G2.com.

Billing can be weird sometimes. We have had instances where we don't have access until we reach out to them even though nothing was wrong. Review collected by and hosted on G2.com.

Customer Service on Fleek: Their team is like your BFF who always texts back—prompt, helpful, and always there when you need them.

User-Friendly Layout: Navigating the platform is as easy as scrolling through your Insta feed. No tech degree required!

Brilliant Client Portal: Your clients will feel like VIPs with a portal that's intuitive and ability to customize needed features. Review collected by and hosted on G2.com.

It doesn't have a complete accounting setup, only invoices. Review collected by and hosted on G2.com.

The support with tech issues, userbility Review collected by and hosted on G2.com.

It is new, so still needs some development Review collected by and hosted on G2.com.

The best thing about Clientjoy is how simple it is to use. When I tried Clientjoy a couple of years back, it was not that mature. Recently I decided to give it a go with a trial once again. I was pleased with its progress. I bought it instantly, and I am now in the process of transferring my business to Clientjoy.

Here are the key things I liked the most:

1: The dashboard is designed brilliantly, and it is easy to monitor your overall business health.

2: The proposal and invoicing features are reliable.

3: All client communication is entirely customizable.

4: It includes a ready-to-use client portal. Review collected by and hosted on G2.com.

There is nothing that I dislike at the moment. The only thing I miss is the ability to fully customize the invoice templates. Currently, there are just 4-5 templates for invoices. For example in case of proposals, they have 25 templates, and we can even upload our own designs. Review collected by and hosted on G2.com.

ClientJoy allows me to work fast and without a big learning curve... not only for myself but for anybody working with me... they can be up and running in no time. I love the ease of use, and is not bloated with features I don't need. The best features for a CRM all in one place. And I love the customer service... second to none! Review collected by and hosted on G2.com.

It is not a super popular app since they are fairly new but would love to see them grow to be a leading name in the industry. Review collected by and hosted on G2.com.

Such a great all-in-one business / CRM solution! Can manage client proposals, contracts, invoices and other documents all from this one app. Great UI experience and dashboard. Was easy to import contacts and get the program up and running with my own branding and cname setup. Highly recommend! Review collected by and hosted on G2.com.

There are a few features I would like to see such as ability to set and see goals in the dashboard and bookkeeping/accounting. Other than that very impressed and pleased with the product! Review collected by and hosted on G2.com.

I love how easy it is to use. The CRM is simplified compared to others like Hubspot. It's easy to navigate and to add data.

It seamlessly turns leads into customers and the automatic invoicing has been a time saver. Review collected by and hosted on G2.com.

No downsides yet, but I'd love it if I was able to add a new customer from a task I had setup. Also automatic reminders would be great for leads so that I can follow up. Review collected by and hosted on G2.com.

I've tried many all in one business management platforms and I end up not really using them due to them being not intuitive or missing some thing I need. Clientjoy checks all the boxes for me! Especially because it has a clean CRM, custom fields, email, automation, and white label. Review collected by and hosted on G2.com.

I wish you could arrange the dashboard but I think it's on the roadmap. Review collected by and hosted on G2.com.

The versatility and options available in Client Joy continues to impress me, even after 2 years of regular usage. They are continuously striving to improve, offer more, and to be the best CRM available..and succeeding. Review collected by and hosted on G2.com.

They really are the diamond in the rough. The only negative I can think of is that they have been keeping a low profile, so are still yet undiscovered by many users who do not know what they are missing out on, Review collected by and hosted on G2.com.

Clientjoy has made running my agency so much easier. Everything is all in one place, invoices and proposals all have templates ready to go. Great deal, happy I found this software! Review collected by and hosted on G2.com.

Some of the email templates need to be reworded. The grammar was a bit off, and I didn't realize it until after a few invoices were sent to my clients. Looked a bit unprofessional. Review collected by and hosted on G2.com.