Cliengo Features
What are the features of Cliengo?
Communication
- Pop-up Chat
- Notifications
- Targeted Emails
Internal Use
- Conversation Archiving
- Lead Development
- Team Inbox
- Customer Profiles
Top Rated Cliengo Alternatives
Cliengo Categories on G2
Filter for Features
Communication
Pop-up Chat | Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. | 92% (Based on 11 reviews) | |
Notifications | Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation. | 86% (Based on 11 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. 10 reviewers of Cliengo have provided feedback on this feature. | 85% (Based on 10 reviews) | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. | Not enough data |
Internal Use
Conversation Archiving | Based on 10 Cliengo reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference. | 87% (Based on 10 reviews) | |
Lead Development | Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers. | 83% (Based on 11 reviews) | |
Team Inbox | Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner. | 79% (Based on 11 reviews) | |
Customer Profiles | Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers. | 85% (Based on 11 reviews) |
Responses
Customization | Customize your chat workflows with rules and automations. | Not enough data | |
Control | Control who the chatbot converses with (and when). | Not enough data | |
Route To Human | Has the ability to connect interlocator with a human agent when the need arises. | Not enough data | |
Menu bars | Can provide interlocators with menus, through which they can choose a relevant response. | Not enough data | |
Drip sequences | Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. | Not enough data |
Platform
Live chat | Provide tools for live chat on one's website. | Not enough data | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. | Not enough data | |
Branding | Has the ability to customize look and feel of chatbot to match` company branding. | Not enough data | |
Analytics | Gives user the ability to analyze conversations with the chatbot and see its performance. | Not enough data | |
Role-based access | Allows for varying access to chatbot and admin settings, depending on user, their role, etc. | Not enough data | |
Collection of information | Can collect and store information from interlocators, such as email, phone number, etc. | Not enough data |
Generative AI
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
