ClickLearn
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ClickLearn
By ClickLearn
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4.5 out of 5 stars
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ClickLearn Reviews & Product Details - Page 4

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ClickLearn Overview

Editedit
What is ClickLearn?

ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The ClickLearn solution saves time and ensures user adoption by automating the process of creating training material. Record your processes once and the solution instantly produces step-by-step instructions, virtual assistance, e-learning, and process videos. You can even automate your translation process: with a single click, you can produce a complete e-learning portal in 45 languages.

ClickLearn Details
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ClickLearn Community
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Product Description

ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The ClickLearn solution saves time and ensures user adoption by automating the process of creating training material. Record your processes once and the solution instantly produces step-by-step instructions, virtual assistance, e-learning, and process videos. You can even automate your translation process: with a single click, you can produce a complete e-learning portal in 45 languages.

Seller Details
Seller
ClickLearn
Year Founded
2009
HQ Location
Copenhagen K, DK
Twitter
@ClickLearn
465 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
LV
Overview Provided by:
Lucia V

Recent ClickLearn Reviews

Tony R.
TR
Tony R.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent and easy to use"
I like the way ClickLearn can walk a learner through the process, both with "Show Me" and the assist tool.
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Using ClickLearn to create work instructions is amazing"
Is user friendly and the work instructions are great
Read more
Erwin S.
ES
Erwin S.Enterprise (> 1000 emp.)
4.0 out of 5
"Clicklearn support"
The inlapp help and the flexible creating of help
Read more
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0 people requested security information

ClickLearn Media

ClickLearn Demo - Automatically create training material and documentation
Click through your business-critical processes and ClickLearn transforms this information to simultaneously produce full training and documentation in 7 different formats such as Show-me, Try-me, Test-me videos, documentation in Word and PDF, Powerpoint for classroom training, and an in-app virtu...
ClickLearn Demo - Auto upgrade your content
When there's an update to your business system, ClickLearn automatically updates all your content for you - there's no need to retake all your screenshots or steps.
ClickLearn Demo - Multilanguage - auto-translate your content
ClickLearn's multilanguage feature automates the translation process, letting organizations create multilanguage work instructions, videos, and interactive training with a single click. This feature supports over 45 different languages.
Answer a few questions to help the ClickLearn community
Have you used ClickLearn before?
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40 ClickLearn Reviews

4.5 out of 5
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40 ClickLearn Reviews
4.5 out of 5
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ClickLearn Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickLearnQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

The product is already easy to use and within a short time, you can create great user documentation and e-learning material.

Furthermore with one recording, you can publish the content into various formats, which helps a lot.

In case you have a product question, you can reach out to the support team and you will quickly receive a good response and effective help.

ClickLearn also offers recorded learning content, which helps with the onboarding process of new authors.

If you need a training session, they quickly schedule a training class to join. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

There is currently nothing I can complain about. Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

Try it out and see how easy and effective the product is. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We are using ClickLearn to create end-user material for effective training and online support. This helps in the user adaption process during software implementation and more effective onboarding of new users/employees by using an existing software solution. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to write such a wonderful review! We’re so happy to hear that you’re enjoying using ClickLearn and that it’s helping with the user adoption of your software implementations.

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Claudia J.
CJ
Senior Director: Established Customers - APJ ME&A
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

The direct engagement with ClickLearn leadership was incredible - they made themselves available at short notice to ensure our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

I'd like to see a better alignment with IFS Product Groups so that all our products are integrated seamlessly with ClickLearn Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

ClickLearn is being used by one of our strategic customers in their digital transformation project - they are deploying our Core ERP, Customer Engagement and Field Service Management solutions Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Hi Claudia - thank you so much for your positive review. Great to hear that you have had a positive experience with the Leadership team – I will be sure to pass on your feedback – and also your wish for greater integration with the IFS Product Groups.

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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

Use of user-learnable software to demonstrate, test and master the processes on-hand Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

We use the Flemish language option to convert the texts and assignments into spoken instructions. The spoken words are not always phonetically correct, there is a solution for this that allows you to specify a phonetic alternative for words, but this is quite cumbersome. Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

don't look any further, you found the solution you need. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Visualize processes in NAV in step by step actions, and with additional interpretation. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you for your review! We appreciate you taking the time and your feedback is very valuable to us. We are always interested in hearing our customer's experiences with our product and we'll look into the Flemish option to see if this can be improved. Also, you are welcome to add your feedback on feature improvements on our Community site.

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Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

ClickLearn allows for easy setup and editing, show me and try me capability, and publishes to multiple formats. We created a full end-to-end process library for all of our IFS functional areas Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Some of your learning videos require steps in another application - inventory management tool - which sometimes works well, and other time is clunky. More flexibility with these types of UI's would be appreciated Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Aligning standard processes throughout the organization and multiple geographies, as well as having an effective LMS for our ERP where none existed before Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to write this review. It’s always nice when our customers are happy with our product, but it's also very valuable to hear what we can improve. I’m not quite sure I understand the issue you describe with recording across different applications – as far as I know, this feature works well. I hope you’ll visit our Community site here: https://community.clicklearn.com to get some help from one of our nice colleagues in Customer Care.

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KK
ERP SME
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

Targetted screen-captures and automatically generated captions Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Unclear setup requirements, no always possible to trouble-shoot independently Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

If you want a solution for ongoing training - this is it. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We are undertaking full ERP system implementation - ClickLearn has saved hundreds of person-hours creating work instructions for our Plc, Limited and Global offices. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you Kezzia for your lovely review. We’re particularly happy to hear that ClickLearn has saved you hundreds of work hours. Thanks again

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Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

Best part about click learn is the simplicity of creating documents as I work. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Can be difficult to capture popup dialogue boxes. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

ClickLearn allows us to create training tools that come from actual process and present them in both document and video format. Very helpful for folks who are visual learners. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you for your positive review. We’re so pleased to hear it’s making creating content for training and documentation easier. And thank you for your feedback on the popup dialogs - it's good for us to get a clear idea of where we can invest in making our product even better. Thanks again.

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Admin Approval Link
GN
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

I like the interface and general ease of use. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

I don't dislike anything. Nothing is missing. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

I am writing training material and using it for onboarding new employees. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you, Gilbert for your nice review! We’re happy to hear that you are enjoying using ClickLearrn and that it’s helping you with your onboarding. Thanks again.

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Verified User in Consumer Services
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

I have not had the patience to do anything much in qlicklearn. It seems clunky. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Last time I used it there was no spellcheck Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

The documentation looks nice in that it is uniform. It's also nice to be able to produce word/pdf/video files all in one shot. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to provide us with valuable feedback - it helps us identify areas where we can improve. Our legacy solution ClickLearn Classic certainly has its shortcomings, even if it does a great job at saving authors time by creating multiple learning formats from a single source, as you also wrote. This is exactly why we have introduced ClickLearn Attain, a completely new solution that addresses those known shortcomings, introducing spell-checking and a much more modern and intuitive user interface, just to name a few. We hope you will also see this as a major leap forward in creating user documentation and training materials, and succeeding with user adoption in your ERP projects! Thanks again. :-)

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Verified User in Banking
AB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

Ease of Use and the team behind. The Support team has been fantastic and has supported us throughout our implementation and investigation.

Tobias Lange-Emden - great help and has time to help

Alina Oprean - great Account manager Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Nothing as it covered my depertments needs fully Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

End Users Self Service support. Review collected by and hosted on G2.com.

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Response from Lucia V of ClickLearn
Editedit

Thank you very much for taking the time to write this review. It's great to hear that ClickLearn has made your lives easier. I'm particularly glad to hear about your positive experience with our colleagues at ClickLearn - I will be sure to pass on your positive feedback. :-)

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Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

Good support.

Support for Business Central Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Inability to customize the look and feel as much as I wanted to.

Robotic voices were not personal. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

I am not currently using ClickLearn. Initially, it was purchased primarily for training videos for our clients. Review collected by and hosted on G2.com.

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