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ClickLearn Reviews & Product Details - Page 3

ClickLearn Overview

What is ClickLearn?

ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The ClickLearn solution saves time and ensures user adoption by automating the process of creating training material. Record your processes once and the solution instantly produces step-by-step instructions, virtual assistance, e-learning, and process videos. You can even automate your translation process: with a single click, you can produce a complete e-learning portal in 45 languages.

ClickLearn Details
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Product Description

ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The ClickLearn solution saves time and ensures user adoption by automating the process of creating training material. Record your processes once and the solution instantly produces step-by-step instructions, virtual assistance, e-learning, and process videos. You can even automate your translation process: with a single click, you can produce a complete e-learning portal in 45 languages.


Seller Details
Year Founded
2009
HQ Location
Copenhagen K, DK
Twitter
@ClickLearn
465 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®

LV
Overview Provided by:

Recent ClickLearn Reviews

Tony R.
TR
Tony R.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent and easy to use"
I like the way ClickLearn can walk a learner through the process, both with "Show Me" and the assist tool.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Using ClickLearn to create work instructions is amazing"
Is user friendly and the work instructions are great
Erwin S.
ES
Erwin S.Enterprise (> 1000 emp.)
4.0 out of 5
"Clicklearn support"
The inlapp help and the flexible creating of help
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ClickLearn Media

ClickLearn Demo - Automatically create training material and documentation
Click through your business-critical processes and ClickLearn transforms this information to simultaneously produce full training and documentation in 7 different formats such as Show-me, Try-me, Test-me videos, documentation in Word and PDF, Powerpoint for classroom training, and an in-app virtu...
ClickLearn Demo - Auto upgrade your content
When there's an update to your business system, ClickLearn automatically updates all your content for you - there's no need to retake all your screenshots or steps.
ClickLearn Demo - Multilanguage - auto-translate your content
ClickLearn's multilanguage feature automates the translation process, letting organizations create multilanguage work instructions, videos, and interactive training with a single click. This feature supports over 45 different languages.
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Have you used ClickLearn before?
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40 ClickLearn Reviews

4.5 out of 5
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40 ClickLearn Reviews
4.5 out of 5
40 ClickLearn Reviews
4.5 out of 5

ClickLearn Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickLearnQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Renee S.
RS
Practice Lead - Business Consulting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

Enables quick capture and embedding of digital adoption within the application itself. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Not as straightforward to learn, some nuances that enable it to work well. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Saving time through capture and updating of screen shots in training/job aids Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for your review, Renee. We're glad that you are enjoying using ClickLearn and the integration of learning content within the application. Thanks again!

Nicole P.
NP
ERP Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ClickLearn?

I really like that end users with different learning styles can learn in their natural perspective styles. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

The performance is soooo slow sometimes and freezes often. Speeding up the performance would decrease the significant pain points of how time-consuming creating a clicklearn is. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Standardizing training in the different plants and departments Review collected by and hosted on G2.com.

Christina H.
CH
Change Management Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

The output documents/files you can easily create. Word, PDF, PowerPoint, Videos, etc. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

It is slightly more challenging to record training on mobile applications. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

The need for consistent training materials. Review collected by and hosted on G2.com.

Michael F.
MF
Partner in Ami Social Venture
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ClickLearn?

1. Clicklearn provides the abilty to provide context sensitive on demand training and help materials in multiple formats (video, web, pdf etc) for unlimited internal & external users.

2. Being able to produce consistent content with the same messages in multiple formats is incredibly valuable.

2. Recording and editing content is relatively quick and easy to learn and perform.

3. With a continuously evolving application (quarterly releases of new and updated functionality), Clicklearn reduced the overall and ongoing effort to maintain the updates to all materials.

4. The ability to review both summary and detailed usage statistics was very valuable in determining what content was being used.

5.The Clicklearn support team is excellent in responding to product feedback and dealing with occasional issues. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

1. Using Clicklearn in a multi-content contributer and multi-product (D365, Salesforce, Custom web apps) environment with content storage in OneDrive/SharePoint was very complicated to figure out.

2. Setting consistancy in recording style and incorporating introduction content (ala PowerPoint slides) took considerable effort and ingenuity.

3. Linking specific transactions to the appropriate help required a D365 customization.

4. Publishing portal content with 100+ recordings would have to be done in the evening in order to avoid any issues with OneDrive syncing. Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

Newer Attain version will likely solve a number of our challenges. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We eliminated multiple sources of help and training materials with ClickLearn. In-person classroom-based training was also significantly reduced. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hi Michael - thank you for your positive review! We appreciate you taking the time and we also appreciate your feedback. We’re glad to hear that your team is getting the most out of the multiple formats and ease of recording that ClickLearn offers and that it makes dealing with updates easier. We hope the latest features and improvements of the new Attain release address some of the drawbacks that you’re experienced. Thanks again!

Verified User in Building Materials
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickLearn?

I love how easily ClickLearn captures the steps I am recording in my training environment and that I can customize it to reflect my audience's needs. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

ClickLearn can be a challenge to learn. They do provide an online community that supports the user, but the basic user steps to start using it is not easy to find. Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

ClickLearn is a wonderful tool with a vast amount of capabilities. I have only begun to delve into the amazing functionalities the system is capable of. Being able to provide the end user with not just a training video and documentation but the ability to be hands on with their training and learn at their own pace is beneficial to our company.

ClickLearn has been quick to provide support as well as implement many of the suggestions or recommendations that we have made. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Our purpose in creating modules is to train external users. Our users are located country wide. Creating modules within ClickLearn allows us to meet the needs of our audience regardless of where they are located.

It is also allowing us to onboard new hires within the company, thus saving the company time and resources. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for your positive and thorough review. We certainly appreciate your feedback. We are currently working on steps to improve the initial experience with ClickLearn and to make the learning curve less steep. I hope you won’t hold back in contacting our Customer Care team if you have any questions or need any additional training.

Kylie K.
KK
CE Solution Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

The best feature of ClickLearn is the ability to re-record trainings quickly to update screenshots. This is a great way to create similar trainings with different forms for different business units or update as forms change. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Reporting on some details was limited and there was a learning curve on getting this data into PowerBI to analyze. We would like a way to assign trainings and view when they are completed by certain users. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We had trouble keeping training up to date and ensuring we had training available for new releases. Plus finding the correct person with the bandwidth to create these trainings.

ClickLearn allowed us to include training as part of our release planning and reduce the time to create. Plus have all materials accessible from a centralized place. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hi Kylie

Thank you so much for your detailed and positive review. It’s great to hear that the Replay feature is making it easier for you to deal with rapid update cycles. Thank you also for the feedback on Reporting – this is valuable input and I will be sure to pass it on to our Development team.

Verified User in Financial Services
EF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

ClickLearn allows you to accelerate training delivery while also enhancing the end-user training experience. The Show Me, Test Me, Try Me features and various learning formats are a game changer to helping end users quickly embrace business process changes.

ClickLearn has become a true partner with our organization in helping us offer a better mode of training which has caused growth in the adoption of their product suite across our enterprise. This partnership has made various teams much more efficient in their training delivery. ClickLearn has allowed us to migrate to self-service training, drastically decreasing the need for in-person training and troubleshooting. Since the onset of our relationship their team is always there to help us whenever needed.

The breadth of the ClickLearn offering allows us to leverage the solution across Web Apps, Microsoft Office, Windows, Dynamics CRM, and the Power Platform. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

N/A. This product will help your training delivery regardless of industry vertical. This solution has saved us from needing additional resources specific to training. It allows us to focus on innovation and value creation while creating a better overall training experience for end-users. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Ensuring business applications are routinely used is a continuous journey, but this solution has bridged that gap for our business to help us drive forward faster. If your team does not have dedicated training resources, this solution allows you to make up for that by giving you the power of a more efficient training delivery method so you can focus on what you do best.

ClickLearn allows us better to maximize our return on investment within business applications due to increased adoption. We have also saved hiring additional headcount, which would have needed to be dedicated to training. Most importantly it's amplified our organization readiness process since end-users can quickly get up to speed and begin leveraging new technology features much faster. ClickLearn has enabled us to shift from reactive to proactive support by offering an intuitive and easy-to-use training solution. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for the glowing review! It's wonderful to hear that you are so satisfied with the ClickLearn product and that it has helped your organization achieve greater success with its digital adoption. That’s what we like to hear! Thanks again for taking the time to leave such an in-depth review!

Antony N.
AN
Microsoft Dynamics Support Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

I like the general look and feel of CLickLearn. I like that it is easy use. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

It takes longer now to Produce content on CLickLearn Attain, I spent 5 hours trying to produce content last night and I was still unsuccessful. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

Deploying End User documentation at a larger scale and in a quicker manner. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hello Antony! Thank you so much for taking the time to write this review. I’m sorry to hear that you are having difficulties producing content. It sounds like you need some help from our Customer Care team. You can contact them here: https://community.clicklearn.com

I’m sure they can help you fix the issue.

Julia C.
JC
Senior Digital Learning IT Training Partner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickLearn?

The fact that it creates the content in so many different formats. I particularly like the PowerPoint presentation, which allows Super Users in the business to coach their teams. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Some of the editing functionality could be more intuitive. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We are supporting the implementation of D365, and this allows us to create digital learning to support instructor-led training and will enable us to create a new starter journey. Very quick to produce bite-size learning that our learners can easily absorb. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you Julia for taking the time to write this nice review. It's great to hear that you're getting the most out of the multiple formats and ease of recording that ClickLearn offers. Thanks again. :)

Tim H.
TH
External Company Coordinator Logistics
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClickLearn?

It is so easy to create a step by step video within minutes. And ClickLearn is compatible with many different programs. There is always areat communication with the support team of ClickLearn. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Nothing. There is nothing bad to say about this software. Review collected by and hosted on G2.com.

Recommendations to others considering ClickLearn:

ClickLearn has so many different options for creating learning material. Try to figure out all of them to add the greatest value to your business. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

The creation of learning content for new colleagues and customers. So they have the option to click through a interactive video and learn the recorded process much faster then just with a boring PDF. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you, Tim, for the positive review. It's great to hear that ClickLearn has contributed to making your user onboarding experience more interactive and engaging and that you've been happy with our Support team. That's what we love to hear! :-)