ClickLearn Reviews & Product Details - Page 2

ClickLearn allows me to easily produce learning materials to support our business in multiple formats. Creating the material once by recording process steps, adding the narrative and then being able to produce the materials in multiple formats to match user learning styles. Review collected by and hosted on G2.com.

The only thing I dislike is when editing a recording it reloads every step after each edit. This is not an issue with the product, just a personal observation. Not sure if this could be improved as the data is stored on the cloud and it may not be possible to change. Review collected by and hosted on G2.com.

I love how easy it is to set up and get to creating your content. The portal is clean and neat, and the tool itself to actually create your content is very easy to use. The training staff was very helpful in teaching us how to use the product as well. Review collected by and hosted on G2.com.

There's nothing that I dislike about ClickLearn at the moment. We have only been using it for a few weeks now but we love it! Review collected by and hosted on G2.com.

ClickLearn allows us to easily create training material in a cooperative way. The good things are too many to count : it is easy to use, efficient, allows multiple document formats (text, video, etc...), helps with the translation part...

So far, we only used the visible part of the iceberg, but the results are already very good. Depending on our needs, we'll go deeper in (creation of voice-acted videos in multiple languages, support/learning portal, assistant...)

We really appreciate the tool and the support ! Review collected by and hosted on G2.com.

So far, we didn't find anything that we really disliked. Training material is stil a resource-consuming task, but a lot less with ClickLearn than without. Review collected by and hosted on G2.com.

Just by clicking in fields, it will build the entire document for me. I tend to go in and add a little more to each one to personalize it for our company, which is very easy. I have learned how to place a link to the portal into each Dynamics app so that users have it readily available when they are working Cases in Dynamics. No more remembering where to go to find the training when a question comes up and they need help. This has helped lower the number of help desk tickets that I receive for support. Review collected by and hosted on G2.com.

When creating the training on one monitor size, then needing to update a document on another monitor size (like a laptop once we all moved to remote working) it won't allow it. I've had to recreate some trainings from scratch. Review collected by and hosted on G2.com.

The functioonality to replay recordings in other languages was a game changer. I was working under very tight deadlines and the translation function generally worked well. This ws new functionalty for me to use in Click Learn and the support from Peter (CSM) and Morten (support) was fantastic - the prompt responses and making themselves accessible to help with queries and issues meant allowed me to complete the project within the deadlines of the project. Review collected by and hosted on G2.com.

I find Click learn a little restrictive in terms of the ability to edit recordings if you make a mistake unlike in tools like Captivate/Artriculate where you have more ability to edit directly on the recorded screen. Mistakes would often require a re-record and with minimal data available this was at times frustaratiing. We were using an old version of Click Learn and the laptops provided by the customer to be able to carry out the project were not the most powerful and made development very frustrating at times. Review collected by and hosted on G2.com.

We used ClickLearn extensively as a part of our ERP implementations. It’s an absolute game changer! ClickLearn made it possible to train employees on our new system and processes with advanced efficiency. One of the keys to its success is how easy it is to create step by step recordings. The simplicity allowed us to shift that responsibility out of I.T., and into the business. This gave our limited I.T. resources time to work on other tasks.

Since going live with our ERP, ClickLearn is still being used on a daily basis and has become part of our new hire training.

I can’t recommend ClickLearn enough. Review collected by and hosted on G2.com.

ClickLearn studio is clunky for the non-recording work. Review collected by and hosted on G2.com.

Click Learn Attain has become incredibly useful and easier to use. The new features have made our training content more robust and efficient for content creators and users. Review collected by and hosted on G2.com.

I think the wording in the text boxes needs to be examined. Often the text to speech becomes awkward and does not sound like it is using correct grammar. It can be edited but becomes time-consuming when every slide needs to be altered. Review collected by and hosted on G2.com.

We just upgraded to ClickLearn Attain. Their support service is outstanding. It's effortless to schedule time with a trainer as needed. We like that Attain generates videos, documentation and training, all with one recording. It also integrates nicely with our ERP application. We are hoping to use it's software testing capabilities in the future for regression testing. Review collected by and hosted on G2.com.

Creating documentation with ClickLearn Attain takes more time than just transacting in the ERP application. Some expectations around this may have been too high. The prompts required are all necessary to get a good result. Also, there is a small learning curve so it's best to limit the number of people that create documentation to a manageable number. We will likely have 10-12 documenters for all processes. Review collected by and hosted on G2.com.

I enjoy the various different mediums such as videos, presentations (PPT) and word documents. I also believe the features and functionalities are easier to use than the prior version. Review collected by and hosted on G2.com.

I still have issues with starting and stopping the video, some areas it does not seem as user friendly. Sometimes the software does not capture the correct text or buttons even though the green box is hovering over the appropriate content, Review collected by and hosted on G2.com.

The best thing about ClickLearn is that you can easily record trainings step by step and help employees to follow the steps Review collected by and hosted on G2.com.

It often happens that bugs arise and so, already recorded recordings are deleted and so repeated effort arises Review collected by and hosted on G2.com.