ClickIT VoIP Reviews 2025: Details, Pricing, & Features

Alexander K.

Senior Librarian

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Aug 12, 2020

"ClickIT VoIP Review"

What do you like best about ClickIT VoIP?

The sales team at ClickIT VoIP was not only knowledgeable and informative but also extremely personable, helpful, and willing to go out of their way to make sure my needs were met as a business. They were flexible and courteous in the back and forth. Review collected by and hosted on G2.com.

What do you dislike about ClickIT VoIP?

I wish I had known about them sooner! I would have used them to start saving money and make my business run more effectively and efficiently from the get go. Maybe if they increase their marketing on social media and online presence they will grow even faster and benefit more people. I know I've been promoting them vastly using just word of mouth and reference from my interaction with them. Review collected by and hosted on G2.com.

Recommendations to others considering ClickIT VoIP:

Definitely consider using this company. They met all my business needs and I'm so happy I made the switch with them. Mitchell Todd was the one I interacted with the most and he answered all my questions and made sure I was satisfied with my decisions. Review collected by and hosted on G2.com.

What problems is ClickIT VoIP solving and how is that benefiting you?

In this digital age, I have a great deal of global transactions that involve calls, fax, emails, and scans, and ClickIT VoIP has streamlined each of these processes and made the transition from a small brick and mortar retail store into a global empire. Review collected by and hosted on G2.com.

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Bailee B.

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Aug 26, 2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Never missing a call!"

What do you like best about ClickIT VoIP?

Our Company has been using ClickIT Voip Voice for 2 years now and everyday we learn something new about the system that has helped to make our customer service more effective. This year we started using ClickIT Voip's Mobile feature. The mobile feature allows us to never miss a call. With this feature you have total control. you can set for do not disturb, or choose to have instant notifications. The best feature is that when I call back from my cell phone caller ID shows the business number instead of my cell number. I can also send a text message from my phone again not revealing my actual cell number. I no longer need two separate phones. Review collected by and hosted on G2.com.

What do you dislike about ClickIT VoIP?

The only thing I like least about this software is that I have not had the time to explore all of the wonderful options available to our company. I am sure I could request to have a representative come out and explain more in depth about the system. ClickIT Voip also has great tutorial videos available. Review collected by and hosted on G2.com.

What problems is ClickIT VoIP solving and how is that benefiting you?

Our overall experience with ClickIT Voip Voice has been an outstanding one. We are a seasonal business and with our prior provider it was a big hassle to turn off lines in the off season. With ClickIT Voip it was as simple as 1, 2, 3,. We now have a general voicemail box and each desk has its own voicemail box. If one office is extremely busy we can route the calls to another office without having to add another employee which allows us to have better control over our payroll. With ClickIT Voip you have hold music options without paying for an extra service. Also with ClickIT Voip we have the ability to answer calls from our cell phones without our private numbers appearing (the customer thinks you are answering from the office). Last but not least ClickIT Voip's customer service and support team is outstanding. If you have a question or technical issue they are quick to respond and with the response they not only correct the issue they teach you at the same time on how to correct the issue in the future should the problem arise again. Review collected by and hosted on G2.com.

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