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299 Click Reviews

4.0 out of 5
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299 Click Reviews
4.0 out of 5
299 Click Reviews
4.0 out of 5

Click Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shailesh J.
SJ
Senior Customer Success Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Click?

Seamless Integration: Works perfectly with Microsoft Dynamics 365.

User-Friendly: Intuitive interface that's easy to navigate.

Robust Marketing Tools: Comprehensive tools for email marketing, campaign automation, web forms, and surveys. Review collected by and hosted on G2.com.

What do you dislike about Click?

Steep Learning Curve: Some features can be complex for new users.

Limited Customization: Email templates and forms have limited customization options.

Occasional Bugs: Occasional software glitches can disrupt workflow. Review collected by and hosted on G2.com.

Response from Alex Moore of Click

Hi Shailesh! We're sorry to hear about your experience with glitches. Our team are constantly working hard to address bugs and are always available to address any issues you may have. I also wanted to share that we have had some exciting Product Releases in 2024, unveiling updated email and form designers that feature new email templates and desktop/mobile customization, giving our customers more customization and editability than ever. And, we have more updates on the way! We also encourage all users to ensure they are using the most up to date version of our solution to ensure they have the best possible user experience. As always, our product team love hearing feedback about how we can improve our solution to meet the needs of the modern marketer. Please reach out anytime!

See how Click improved
Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Click?

ClickDimensions provides a variety of software to choose from. We went for the Hubspot marketing automation software. It gave us a holistic view of our marketing performance and the recommendations and analytics are very high quality, helping us in speedy decision making. The data can be modelled in many different ways and has helped us reach different customer groups with ease. Review collected by and hosted on G2.com.

What do you dislike about Click?

The software can look overwhelming at first and requires some hands on experience Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Click?

Marketing Automation in ClickDimensions allows my team to complete their tasks easier and therefore quicker. We find the Campaign Automation especially useful and we want to explore the use of Web Forms in the future to avoid manual imports of leads. Customer Support has been very helpful in answering our enquiries, too. Review collected by and hosted on G2.com.

What do you dislike about Click?

I dislike the fact that contact record view is different in Dynamics and ClickDimensions. I needed IT support to consolidate the views, so that I don't have to switch between them to view all the collected information about a contact. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation.

Ahmed E.
AE
Data Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Click?

- It merge sales and marketing in way that get valuable insights and do work in smart

- It provides web intelligence and campaign automation Review collected by and hosted on G2.com.

What do you dislike about Click?

Providing support tutorial for applying webscraping with ClickDimensions Review collected by and hosted on G2.com.

NIRMAL P.
NP
Service Management Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Click?

The standout feature of SnapMetrics software lies in its seamless blend of user-friendly interface and unparalleled result-driven functionalities. It ensures continuous customer engagement through its intuitive design and remarkable outcome generation.

An exceptional tool that streamlines the creation and automation of emails, adeptly scheduling them based on your preferred timing. SnapMetrics extends its prowess to include survey creation and publication, facilitating the collection of valuable customer feedback and insights into their preferences.

In the realm of social media marketing and advertising, SnapMetrics reigns supreme, offering an invaluable feature set. It not only enables automated calculation of visitor view time but also meticulously tracks user activities on webpages and campaigns.

With its user-friendly design, SnapMetrics easily integrates with a myriad of third-party applications and platforms. Its adaptability spans across multiple web pages, efficiently gathering and unifying data for enhanced marketing strategies.

When it comes to customer communication, SnapMetrics stands as the optimal tool, boasting a plethora of features that simplify and elevate your workflow. Review collected by and hosted on G2.com.

What do you dislike about Click?

Expand template options for diverse campaigns, considering industry-specific themes and a user-friendly customization feature for a more personalized touch. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thanks Nirmal! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Click?

I find ClickDimensions to be a valuable tool due to its seamless integration with Microsoft Dynamics, our current CRM system.

The audiences feature enables us to delve into our CRM data, revealing more nuanced audience and lead types to inform targeted campaigns. Additionally, we leverage the A/B test feature to identify a winning strategy and make adjustments accordingly. Review collected by and hosted on G2.com.

What do you dislike about Click?

ClickDimensions is less feature-rich than other marketing platforms I've used previously e.g. autogenerating plain text verions of emails.

The interface for creating email campaigns is super clunky.

The training academy is also very basic. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss our new email designer and discuss how we can assist further with training – please feel free to reach out directly to your Success Manager or contact us at success@clickdimensions.com.

Jeffrey M.
JM
Senior Director of Marketing and Corporate Relations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Click?

Click Dimensions is easy to use and the reporting provided is excellent. Review collected by and hosted on G2.com.

What do you dislike about Click?

The editor and what actually gets sent out often look different. many times extra code will get stuck in the editor and it will affect font size, etc. Not exactly WYSIWYG. Also, because it pulls onl;y contacts from our AMS (Protech) and not registrants, etc. at times getting the marketing list correct is tricky. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thanks Jeffrey! We're pleased to hear that you find ClickDimensions easy to use and value the excellent reporting. We understand your concerns about the editor and the AMS integration. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest updates.

Kanishak S.
KS
Client Servicing Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Click?

Very easy to use and Good way of communicating through emails. Social media. Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes there are alot of glitches while using it. Review collected by and hosted on G2.com.

Response from Amy Montague of Click

Thank you for your review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Click

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Click?

After a long & detailed research for my small business,i can vouch for clickdimensions and i can openly say that its the best in the market among all other sites /softwares i have used. Review collected by and hosted on G2.com.

What do you dislike about Click?

Nothing.i have been using this product for past 3 months.i didnt see any dislikes on it. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Click?

The support team at Click Dimensions is great, they are speedy and offer some great advice. Their individual marketing tools are pretty easy to pick up and use. Review collected by and hosted on G2.com.

What do you dislike about Click?

The marketing tools do talk to one another but can be quite a process to have them all work cohesively. There are many limitations that we have faced such as; Marketing lists can only be tied to one subscription list, cannot combine email preferences in unsubscribe, and cannot include a survey in unsubscribe. We have been able to find workarounds with the support team however it is not ideally how we would like things to be set up. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

We appreciate your feedback and we’re glad to hear ClickDimensions has enabled you to capture leads and communicate effectively with your customers. We will take your feedback regarding marketing lists and unsubscribes back to our product team.