I feel there is a learning curve, but as they say, anything worth doing isn't easy. The learning curve is not that steep if you already have experiecne with other platforms, and as a daily user, i feel it was a fairly quick process to fall into a routine. Implemtnation / Integration is fairly simple when using qualified CRM experts. Things i like most are being able to see who clicked and opened isntead of constantly having to query for it. Many of the reviews i've seen are comparing apples to oranges, mainly because the CD ecoystem is all inclusive, whereasother platforms requrie that you switch from here to see this, and then over to here to see that. CD provides a single ecosystem that directly accesses your CRM. The CSMs and the Support team ar etop notch, very repsonsive and proactive in helping. I'd say the biggest positive is with value. Sure there are better platforms, and there are cheaper platforms, but the value of each are no where near the value provided at this price point. Review collected by and hosted on G2.com.
Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to customize things out of the box, rather than require coders and/or other experts to fully achieve my most desired functionality. There is no simple way to add pop-ups to a website, but again, if you have the expertise on HTML/CSS or have the resources, it isn't a heavy lift. There is often some nuances that can only be learned the hard way or with in-depth training from someone with extensive experience on the platform. Review collected by and hosted on G2.com.
298 out of 299 Total Reviews for Click
Overall Review Sentiment for Click
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One of the most defining feature of this software is the "anonymous visitors" findings. here we can find all our visited participants who anonymously reached out to our website, so next time we jump on it.
web content is also a great feature to create forms, surveys, subscription and all to gain popularity. Review collected by and hosted on G2.com.
It sometimes delays or get slower when their is more traffic on the websites to get real time data frequently and fastly. Review collected by and hosted on G2.com.
I like using ClickDimensions because it integrates with Microsoft Dynamics which is our current CRM. I can connect my social media accounts and therefore not only track how my leads engage with my email content, but I can also track how they engage with our social content directly from their lead record in CRM. The views are incredibly useful if you know how to query them properly. With the audiences feature, we are able to dig into our CRM data to uncover richer audience and lead types to craft campaigns around. We then, use the A/B test feature to determine a winning strategy and tweak form there. Review collected by and hosted on G2.com.
I would say as with most technology, ClickDimensions can be incredibly glitchy. We have been experiencing a strange issue with one of our users not being able to save after she changes the color of a button in an email. The user submitted a ticket to the support desk and it looks like it's a known issue in ClickDimensions but we have yet to hear back from support on how to rectify the issue. This issue also pushed out our lead email campaigns by a week. We'd rather send them right and late than wrong and on time. This is a consistent issue with ClickDimensions and it would be nice to see a resolution on the issue of the system actually saving when we click the button. Review collected by and hosted on G2.com.
It helps to evaluate and see more than just a lead, it helps to find relevant data from all the data which is provided in the database, it saves time, which is the most important part for any business to save help and use it for other important works. Review collected by and hosted on G2.com.
It will help if some more filters are added, it will help to evaluate more according to the project needs. Review collected by and hosted on G2.com.
Click integrates with my CRM software without any hassle. It provides a user friendly automation for email and brand marketing. It's modern UI make it more easy to go through the tools Review collected by and hosted on G2.com.
Though it is a great platform for automations but it have limited customisation options which some other automation tools are providing. But it's growing day by day so hoping the best Review collected by and hosted on G2.com.
It is a product fully integrated into Dynamics 365, which greatly facilitates the analysis of information by having it all in the same repository. This integration facilitates a natural frequency of use of the tool on a regular basis. On the other hand, although it may possibly have less functionality than other similar products, the functionality it does have adapts particularly well to the reality of marketing departments in Spanish companies. Few people can do many things in an easy way. It is also important to note that they have very good customer service and that getting it up and running from an operational point of view is very simple and quick. Review collected by and hosted on G2.com.
I don't see any special disadvantages. Until recently, the use of Http instead of https in web content was a significant limitation, but fortunately, that has been resolved, and now all web components (landing pages, surveys, forms, etc.) are generated with a secure address, just like the links in email deliveries. Review collected by and hosted on G2.com.
It is very easy to use with best interface,it has best CRM fearures, best marketing marketing strategies, email marketing and easy integrated. Review collected by and hosted on G2.com.
In this there are very limited options to integrate lack standard tools in comparison with other platforms. Review collected by and hosted on G2.com.
The amount of personalization and automation is very usefull in a B2B setting. We keep finding new ways to optimize and personalize our marketing campaigns with the tools in ClickDimensions. Also the options to connect the tool with other services is very usefull as it allows us to integrate with our other systems. Review collected by and hosted on G2.com.
There is a big learning curve. We work with a lot of marketers from all over the world on ClickDimensions and most of them don't know most of the features. In my opinion the ease of use could be improved so more marketers will use more of the features. Review collected by and hosted on G2.com.
User interface is freindly
It very easy to integrate with Microsoft Dynamics365
You can easily creat and publish the surveys to gather customers feedbacks
Support team is always availble to help and resolve any issues. Review collected by and hosted on G2.com.
There are very limited templates available for composing email campaigns.
It was extremely costly for team in terms of time to fix Review collected by and hosted on G2.com.
It's easy to use as sales person, it helps in email marketing and web content as well. Review collected by and hosted on G2.com.
Nothing as of now, it is great for exprienced and fresher people. Review collected by and hosted on G2.com.
Seamless Integration: Works perfectly with Microsoft Dynamics 365.
User-Friendly: Intuitive interface that's easy to navigate.
Robust Marketing Tools: Comprehensive tools for email marketing, campaign automation, web forms, and surveys. Review collected by and hosted on G2.com.
Steep Learning Curve: Some features can be complex for new users.
Limited Customization: Email templates and forms have limited customization options.
Occasional Bugs: Occasional software glitches can disrupt workflow. Review collected by and hosted on G2.com.
