Top Rated Clickatell Chat Commerce Platform Alternatives
(37)
4.4 out of 5
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RK
Ram K.
SEO Executive
Small-Business(50 or fewer emp.)
What do you like best about Clickatell Chat Commerce Platform?
You can easily integrate Clickatell Touch to your website & Social Media Platform to resolve customer queries. Instantly, you will get customer queries without any problem. Review collected by and hosted on G2.com.
What do you dislike about Clickatell Chat Commerce Platform?
All over things are great but some of the things are need to be changed. They should add more pricing offers to their new user. Review collected by and hosted on G2.com.
1 out of 2 Total Reviews for Clickatell Chat Commerce Platform
4.3 out of 5
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RC
Rony C.
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Clickatell Chat Commerce Platform?
Use of the SMS channel mainly as a tool for live chat, allowing me to contact my client and even integrate a chatbot to do this for me, which is available as a tool on the platform. I also really liked the wide variety of integrations that the platform has, allowing me to connect even to my Shopify account quickly, practically, and easily. Review collected by and hosted on G2.com.
What do you dislike about Clickatell Chat Commerce Platform?
The excess of information could be something much simpler, quicker, and more to the point, with the addition of some informative videos on how to use the platform for some laypeople and better guidance in the use of the products. Review collected by and hosted on G2.com.
There are not enough reviews of Clickatell Chat Commerce Platform for G2 to provide buying insight. Below are some alternatives with more reviews:
1
ActiveCampaign
4.5
(13,797)
ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.
2
Zendesk Support Suite
4.3
(6,150)
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
3
Birdeye
4.7
(3,148)
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
4
Drift
4.4
(1,251)
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI.
Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel.
Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone.
Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
5
Qualified
4.9
(1,115)
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.
6
Intercom
4.5
(3,334)
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
7
Podium
4.6
(1,846)
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
8
Tidio
4.7
(1,617)
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
9
Genesys Cloud CX
4.3
(1,396)
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
10
Plivo
4.5
(732)
Global SMS & Voice calls for businesses of all sizes
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