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Click2Magic Reviews & Product Details

Click2Magic Overview

What is Click2Magic?

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

Click2Magic Details
Languages Supported
English
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Product Description

Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features Be in-reach with your customers with Click2Magic


Seller Details
Year Founded
2018
HQ Location
Hyderabad, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Click2 M.
CM
Overview Provided by:

Recent Click2Magic Reviews

Akshay Y.
AY
Akshay Y.Mid-Market (51-1000 emp.)
4.5 out of 5
"The best solution to integrate live support or I could say chat support for small or big businesses"
The important thing I literally liked is we can set up live chat support for both web apps and mobile apps. Another thing is they provide more conf...
Ramya J.
RJ
Ramya J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Live Chat and Viable tool"
The best thing is its functionality. We have tried few other live chats at our company, but I and my team are very satisfied with Click2Magic. My t...
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Click2Magic Media

Click2Magic Demo - Click2Magic
Click2Magic lets you add multiple customer support executives for each property or website to handle a wide range of customer queries.
Click2Magic Demo - Click2Magic
Let your new customers or clients know that you are there for them 24/7 to answer their basic and complex inquiries.
Click2Magic Demo - Click2Magic
Click2Magic is a Customer Live chat support Application.
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Have you used Click2Magic before?
Yes

2 Click2Magic Reviews

4.8 out of 5
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2 Click2Magic Reviews
4.8 out of 5
2 Click2Magic Reviews
4.8 out of 5

Click2Magic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Akshay Y.
AY
Software Developer - 2
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Click2Magic?

The important thing I literally liked is we can set up live chat support for both web apps and mobile apps. Another thing is they provide more configurations that our admin team can set up the way we want. Another things I liked the most is canned response, this literally helped in reducing the response time Review collected by and hosted on G2.com.

What do you dislike about Click2Magic?

I could say it's little difficult to find out the cons as It provides all what it has to. But as a intial purchase, they don't explicitly provide the cost info on their site Review collected by and hosted on G2.com.

What problems is Click2Magic solving and how is that benefiting you?

It's very simple and less complex service we can integrate to provide live chat support. It really helps admin team to set up the configurations the way we want. The most imp thing is integrating functions in both web and mobile apps. Canned replies is another feature which really helps to send replies without even typing the messages. helps reducing time by replying for most frequesnt disctict queries. It will help you add multiple support executives for different properties, isn't this amazing? Review collected by and hosted on G2.com.

Ramya J.
RJ
Digital Marketing Intern
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Click2Magic?

The best thing is its functionality. We have tried few other live chats at our company, but I and my team are very satisfied with Click2Magic. My team can chat with multiple customers without any problem. Canned responses are aligned perfectly, and customers can get 24/7 support Review collected by and hosted on G2.com.

What do you dislike about Click2Magic?

There is nothing to mention about this live chat software.It doesn’t have any Review collected by and hosted on G2.com.

Recommendations to others considering Click2Magic:

If you can’t afford to take a chance or you don’t want your customers to get delayed answers then Click2Magic is the best.Click2Magic is a great tool, me and my co-employees are able to engage with the customers and their queries without leading them to call. The tool is perfectly designed and it can be embedded into any site. Review collected by and hosted on G2.com.

What problems is Click2Magic solving and how is that benefiting you?

The first thing my staff is able to handle multiple customers, and no one is calling us back, all the queries are being answered in the chat without any delay, as earlier we used to receive many calls in a day from our customers questioning us about my staff availability. Review collected by and hosted on G2.com.

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