Cleverbridge Reviews (59)

Reviews

Cleverbridge Reviews (59)

4.4
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its seamless subscription management and excellent customer support, which help streamline eCommerce operations. Many appreciate its comprehensive features for global payment processing and tax compliance, making it a reliable choice for businesses. However, some users note that the user interface can feel outdated, which may pose a challenge for new users.

Pros & Cons

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Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Cleverbridge has excellent service, and delivered the solution in 2-3 months —highly recommended!"
4.5/5
What do you like best about Cleverbridge?

Their account service was responsive, and they demonstrated expertise in their field and with their product. Their professionalism and willingness to go above and beyond to meet our needs was appreciated, especially when the requirements kept changing. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

We faced a couple of technical integrations issues, but they quickly addressed the issue and kept us updated throughout. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Stable platform"
3.5/5
What do you like best about Cleverbridge?

Their platform is extremely stable, and they provide a wide variety of payment methods and features. Without them, we would not have been able to reach such a diverse client base worldwide as we do now. It's easy to get in contact with real people who care about what they do. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

Too many minor issues (in payment processing and policy) combined add up to more lost revenue than I'm happy with. Their priorities often seem bells and whistles we don't need and internal optimizations than optimizing our revenue, Review collected by and hosted on G2.com.

CG
Colin G.
eCommerce Manager
Enterprise (> 1000 emp.)
"Out of the box features let us offer payment methods that would take years to implement otherwise."
5/5
What do you like best about Cleverbridge?

Hands-on team - International currencies and payment methods Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

Development bandwidth / turnaround times can be a concern at times. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
IM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Custom Online Shopping Cart"
5/5
What do you like best about Cleverbridge?

Cleverbridge developed an online shopping cart for us with several customizations. They were very responsive, and developed this cart in less than 3 months. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

There were some aspects of international pricing and taxes that we did not understand until after go-live, which caused some issues. Cleverbridge worked with us to resolve the issues as quickly as possible. Review collected by and hosted on G2.com.

suman m.
SM
suman m.
Subject Matter Expert
Enterprise (> 1000 emp.)
"Payments made easy by Cleverbridge"
4.5/5
What do you like best about Cleverbridge?

With Cleverbridge we are able to keep a track, manage and maintain the client data base and payments effectively. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

User interface could have been better for a better user experience. Cleverbridge has many options which can help us in tailor made. Review collected by and hosted on G2.com.

Abhineet S.
AS
Abhineet S.
DevSecOps Engineer II
Mid-Market (51-1000 emp.)
"B2B ecommerce Cleverbridge has always been a choice"
4.5/5
What do you like best about Cleverbridge?

Transaction and dashboard simplicity for b2b Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

The website UI lacks some navigation to move across add and modify buttons Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Trusted partner for 15 years"
4.5/5
What do you like best about Cleverbridge?

The dedicated cb growth services team comes up with new ideas helping us improving, testing new additions to our customer journey. Cleverbridge's global tax management really helps us to focus on our core business. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

No more networking events. ;) Networking events in the past were meant to bring together cleverbridge's customers to find new ways to cooperate and do business together - for mutual benefit. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A good and complete solution managed by very nice and professional people."
4/5
What do you like best about Cleverbridge?

Cleverbridge always provided good tools to drive our business to success and continuously improve the customer experience and shopping cart performance.

The people from cleverbdige represent another important aspect of this strong relationship. They are always well prepared and professional and provide their support to get every project to a successful delivery. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

Some of the technologies and platforms they use for development are not very flexible, which sometimes impacts the development capabilities and the level of effort for specific requirements. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Director of Marketing operations and eCommerce"
4.5/5
What do you like best about Cleverbridge?

Good well-developed eCommerce platform. Stable, easy-to-use. A lot of improvements have been made recently. The team is responsive and helpful. A lot of valuable additional professional services. Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

Sometimes custom development is slower than expected. Review collected by and hosted on G2.com.

FP
Fernanda P.
Team Leader of Customer Care department
Mid-Market (51-1000 emp.)
"comfortable"
4/5
What do you like best about Cleverbridge?

I like that it is easy to get in contact Review collected by and hosted on G2.com.

What do you dislike about Cleverbridge?

The bugs in the system together with ours are not good for both Review collected by and hosted on G2.com.