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Classy helps us run campaigns that raise funds for our organization! We setup various campaigns such as peer to peer fundraising or recurring giving and attract, manage and cultivate donors with the help of Classy's tools. It is SO easy to create and report on donor activity! Review collected by and hosted on G2.com.
The design-yourself options for pages are a bit limited. One hurdle is that when you want to design a custom page (with video, different styles of graphics. etc) you sometimes have to work with a classy designer to build that for you. That is very expensive for a small nonprofit. We had a custom page designed because we wanted to add a video banner and it cost over $1000 for classy to build. I wish they allowed you to customize the look in more ways! Review collected by and hosted on G2.com.
Video Reviews
I want to love it, but I have issues with their technical upgrades
144 out of 145 Total Reviews for Classy
Overall Review Sentiment for Classy
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Classy works great for us because it integrates perfectly with our CRM (Salesforce), the customer service is excellent, and the end-user experience is great and getting better. It's comforting to know Classy is always on the leading edge of innovation. Review collected by and hosted on G2.com.
Classy's reporting features are not the best. Review collected by and hosted on G2.com.
It's functionality is very unique compared to what other sites offer and it's simple and easy to learn. I also love the access to support and customer services lines that help us help our donors fairly immediately Review collected by and hosted on G2.com.
The design features can be limiting espically for those who do not have professional resources to make customized edits Review collected by and hosted on G2.com.
Clean layout on donation pages. Offers a variety of options. Review collected by and hosted on G2.com.
No longer receive email notifications of monthly donations. Fees are more expensive than some competitors. Review collected by and hosted on G2.com.
Control over your brand at every step. Fundraising tools are malleable to create a variety of giving experiences. Classy staff is friendly and knowledgeable. Review collected by and hosted on G2.com.
Platform fees on top of annual subscription fees. Review collected by and hosted on G2.com.
While Classy is extremely user-friendly, easy-to-use, and aesthetically-pleasing, the most impressive part of the platform is the excellent customer service. It is truly above and beyond service, and they are able to answer even the most basic questions without making you feel bad about asking. Review collected by and hosted on G2.com.
There's nothing I can even think of that I dislike about Classy. They are constantly updating the platform to keep up with the times and to respond to feedback, so I think that if I did have a problem with part of the platform, they would have a solution sometime soon. Review collected by and hosted on G2.com.
Classy is intuitive and helps you build your campaign. You can copy it to another campaign or you can just let it continue. Review collected by and hosted on G2.com.
I would like Classy to be able to easily transfer the donor information to our CRM management system. Review collected by and hosted on G2.com.
Classy is a one-stop shop for our mid-size, national nonprofit organization. We use Classy for our main donation page, for peer-to-peer fundraising, and their new Classy Live product for our live events. They are always available to help and provide truly excellent customer service. Review collected by and hosted on G2.com.
I'd like to see some more customization options on Classy Live. Review collected by and hosted on G2.com.
The biggest asset is the ease of use. Classy is straightforward and fun to use after you get acclimated to it. I'm a particular fan of using the event pages for fundraising events. You have a lot of control over the event and I've never had any issues with tracking ticket sales for events. Review collected by and hosted on G2.com.
Occasionally the server will go down, but it's never taken longer than a few hours to come back up. This only happens maybe 1 or 2 times per year. It's never been a huge issue in reality Review collected by and hosted on G2.com.
Classy's setup allows for several types of fundraising campaigns, and their templates make everything SO EASY. Their customer service team is also top-notch. Review collected by and hosted on G2.com.
It can be a bit clunky before you get used to it. However, once you're up to speed it is incredibly easy to use. Review collected by and hosted on G2.com.
Ease of making a personalized website that matches our brand and has all the functionality that we need. Our participants find it easy to navigate and use which is so important when you are asking people to voluntarily fundraise for your cause. Review collected by and hosted on G2.com.
I wish there was a way to highlight our sponsor logos in an upfront way so that participants and website visitors see them without it impeding their ease and ability to find information relevant to them. A sidebar or something? Review collected by and hosted on G2.com.
