Circuit Virtual Tours Reviews & Product Details - Page 3

Our team was on a tight deadline to revamp our virtual tour and get it running on a new platform. The team at Circuit was well organized and with us every step of the way.

Circuit’s Content Management System is easy to navigate and is user-friendly. The system’s ease of use and help centre with articles and videos allows our team to make changes quickly and independently. Our team has also liked the available data and its integration with Salesforce and Google Analytics. We’re excited to continue adding to our virtual tour and explore all the features Circuit offers. Review collected by and hosted on G2.com.

Our team has had an excellent experience working with Circuit so far! The team helped us make a seamless transition and was always available for last-minute questions. We have not disliked any element about Circuit. Review collected by and hosted on G2.com.

The analytics behind the CVT platform tell us everything we need to know about our guests, their activity, and how we can engage with them in more effective ways. I also appreciate that the Circuit team goes beyond the numbers to provide additional insights and suggestions based on their extensive experience in the marketplace. They are the most customer-focused vendor we have ever worked with, and the results have been truly impressive. Review collected by and hosted on G2.com.

Traffic through the virtual tour platform has far exceeded our expectations. The next step is to convert those visitors into contacts for our communications campaigns. We haven't acheived that goal yet, but the Circuit team has provided some thoughtful ideas for us to pursue. Review collected by and hosted on G2.com.

The support received from the Circuit team goes above and beyond. They were there every step of the way to ensure that we successfully planned and launched our tour. The content management system (CMS) was straightforward to use, and we especially loved this about the platform:

• It’s a user-friendly interface that exceeds web content accessibility guidelines

• Robust analytics for tracking visitors, engagement and conversion

• Lead generation capabilities directly connected to our new CRM to promote calls to

action that supports our recruitment efforts and advances students toward enrollment

• A flexible back-end that allows the team to edit and expand the site easily

• Capabilities like an interactive map, audio guide, and 360° content that create a

a memorable experience for visitors Review collected by and hosted on G2.com.

I wouldn’t say there is anything we dislike about Circuit Tours, as they are continuing to make upgrades based on user feedback. In the beginning, it does require a lot of time to plan the tour, take photos and do the write-ups. There is a lot of support and helpful videos and blogs to help with these processes. Review collected by and hosted on G2.com.

Not needing to book tours on my own! This simplifies the process so much! Review collected by and hosted on G2.com.

Honestly, it's typically user error that we haven't considered, but once realized, gets fixed quickly! Review collected by and hosted on G2.com.

The virtual tour gives us flexible opportunities to engage with our customers when visiting us in person may not be an option. It can also be used to demonstrate spaces on campus that we are not able to access if they are visiting us in person. The support provided from the Circuit team has been wonderful. Great experience! Review collected by and hosted on G2.com.

I wouldn't say I dislike anything. It does require some maintenance in terms of updating content/photos etc. to ensure your providing the best customer experience. Having time to do this can be a challenge depending on human resources at certain times of the year. Review collected by and hosted on G2.com.

I love how attentive they are and how much they care about your product and business. Beyond Media is always figuring ways to not only innovate their own product but yours too. The product is also well made and functions well. Its constantly evolving and getting better. Its extremely helpful for our clients to see our product and generate leads. Review collected by and hosted on G2.com.

I would love it if the new innovations would be done quicker, but I understand it's a process, and everything needs to be tested for execution. Just glad they're innovative, first and foremost! Review collected by and hosted on G2.com.

I liked Circuit's customer service. I uploaded all content, including copy and images, to the CMS, and asked Anny a ton of questions! She would always respond in a patient, friendly, and prompt manner, often including a blog post about the topic in her answer. Circuit is an information station. You can tell that the employees are inspired just by the kind of work that they put out. If I lived in Toronto, I would work for Circuit! Review collected by and hosted on G2.com.

CMS training took place over a call and was recorded our reference. I would have appreciated to receive this information in writing as it's easier to reference. Review collected by and hosted on G2.com.

I like how user-friendly the CMS is and how the tour is fully customizable to meet the needs of our department. We have been able to seamlessly integrate the tour and platform into our processes, online and in-person events, and communications, allowing us to reach more end-users and better connect with prospective students. The immersive experience for end-users has resulted in more satisfied prospective students since we launched. Review collected by and hosted on G2.com.

With so many options available for customization, we weren't sure where to start, but the training sessions and help videos allowed us to quickly understand all aspects of the platform and how we can continue to add functionality to improve the tour. Review collected by and hosted on G2.com.

The attentiveness of their team to ensure guests have the best experience possible. They look for and ask for feedback consistently which shows their detication to their product. Review collected by and hosted on G2.com.

Not much to say here. They are working to make improvements all the time and take our feedback seriously. There is one tech issues that they haven't resolved but it's minor. Review collected by and hosted on G2.com.

The Circuit Team keeps listening to feedback and continues to add to and improve their product offering. There is great usability with this software and even if we get stuck, customer support can assist us in minutes. Review collected by and hosted on G2.com.

Not necessarily about the software but to make this on any virtual tour successful you need a strong plan to photograph, and write about each space. It is probably more time consuming than you would realize Review collected by and hosted on G2.com.