Circuit Virtual Tours Reviews & Product Details - Page 2

Having worked with other vendors in the past, the customer service, functionality, analytics access and ease of user updates are highlights of the Circuit platform for me.

Onboarding was extremely detailed and we received a lot of support as we worked through the process. While the set-up is time consuming, you're well-supported throughout — the Circuit team responded within the same day whenever we had questions, and provided ample help with getting our tour ready.

We've only been live for a short time but the feedback we've received from stakeholders as well as users has been nothing short of positive. Having access to fulsome analytics will also enable data-driven decisions and equips our stakeholders with the details they need. Review collected by and hosted on G2.com.

Our team has had a great experience so far with no downsides. Features have been easy to implement and we really appreciate having access to the CMS to make changes ourselves. No complaints! Review collected by and hosted on G2.com.

Great for creating detailed virtual tours. Review collected by and hosted on G2.com.

Back end can be tricky to navigate, though they plan to add this functionality. Review collected by and hosted on G2.com.

I have spent the past 6-9 months working with circuit. I was new to using CMS Systems, and quite hesitant. Turns out, I didn’t need to be! Circuit is INCREDIBLY user-friendly. Working with a small team, I was responsible for the build (adding copy, hotspots, or 2D images, adding branding, adding CTA's, ordering the tour, etc.) The training session and how-to articles were helpful… but most impressive was their team.

Their customer service leads are accommodating, personal, and a big help in moving the project forward. Their team was willing to work as fast or slow as we were when it came to launching and integrating the product. And our lead was always available for quick 10-minute calls if we had quick questions.

I can see how Circuit could easily be adaptable to real estate, automotive industry, tourism resorts or conference/event spaces, etc. and we are proud to support this Canadian company!

Choosing a university is a big and difficult decision. The Circuit virtual tour is an immersive, interactive, and an overall great resource for prospective students who want to explore our campus in depth or are unable to travel to campus. It will allow for students to connect with campus in a new way and to help them imagine what life as a King’s student could be like. Review collected by and hosted on G2.com.

It seemed there were multiple ways to reach the same page or to do the same action (sometimes in batches) ... so I went in a circle once or twice when getting familiar with the product. Review collected by and hosted on G2.com.

I love the ability to create multiple tours that live in one space for prospective students, parents and supporters to view and learn all about the UofGH campus! It is interactive and features hotspots, guide cards and even the ability to hear from a tour guide as you flip through multiple scenes. We know this tour will be popular with our international audience! Shoutout to Katherine at Circuit for all the help with building out the tour and helping us make changes. Circuit brought our campus to life with the vibrant 360 tour scenes and more! Review collected by and hosted on G2.com.

There were no downsides or anything we disliked about using Circuit. It took longer than we realized to map out what we wanted to be in the scene, move things around and complete the actual building process but Circuit was a big help! If we had any questions, we just sent our contact an email and they were able to respond quickly and book time for us to meet and troubleshoot! Review collected by and hosted on G2.com.

Circuit Virtual Tours is a powerful and easy to use platform that creates immersive and engaging digital experiences. The platform has a user-friendly content management system, a mobile-friendly front-end user experience, and a detailed analytics report that requires minimal set-up.

Located in Toronto, Canada, the York University School of the Arts, Media, Performance & Design (AMPD) uses Circuit Virtual Tours to engage global audiences and generate qualified leads to support strategic enrolment management (SEM) objectives.

With Circuit Virtual Tours, virtual visitors can step into dynamic spaces by viewing 360-degree photos of AMPD facilities, reading hot spots with key features, and watching videos of students in action. The virtual experience puts the learning opportunities available at AMPD on stage 24-7 for students around the world. Review collected by and hosted on G2.com.

No negative experiences to note. From start to finish, developing the Circuit Virtual Tour took four months for the York University School of the Arts, Media, Performance & Design (AMPD), from plotting out scenes and crafting the script to organizing photo shoots and curating media assets.

Throughout the process, Circuit Virtual Tours offered friendly, dedicated, and responsive support. It truly felt like a collaboration with a knowledgeable, passionate, and caring project partner.

Circuit Virtual Tours is attentive, and willing to listen and learn from clients. They proactively touch base, participate in brainstorming and solutioning sessions, and bring feedback back to their development team for consideration. For example, we identified that the 360-degree photos were not consistently optimized for social media preview cards. Within 2 weeks, the issue was resolved globally for all clients. Review collected by and hosted on G2.com.

Besides an incredible product, Circuit has a fantastic team. Working with them is always a great pleasure because they care about you and your needs and genuinely try to help when things are not going as expected. The interface, both on the editor and end-user sides, is easy to understand. After just one intro meeting, I could use the system without too much additional learning.

I also like that the platform is easily integrated with WordPress websites. We can add virtual tours to any landing page without any additional help. Review collected by and hosted on G2.com.

I would love to see the floor feature/several layers of maps. Other than that, the current solution already meets most of our needs as an international recruitment team. Review collected by and hosted on G2.com.

We previewed and explored several virtual tour platforms and liked the appearance, user experience, and analytic site of Circuit by far the best. The team produced high quality images during production to help us create a robust number of tours with complex scenes. The platform is easy to learn and the team was so responsive and open to our big ideas. Review collected by and hosted on G2.com.

We haven't run into any difficulties with this platform or team yet. Review collected by and hosted on G2.com.

There are a lot of things to like about Circuit Virtual Tours. As the member of our team who was tasked with researching all of the different virtual tour software options, I found myself comparing everyone to Circuit, and no one quite lived up to it. For us, the customer service, tour analytics, and ease of making updates to the system are what set it apart from other software.

From my perspective, they've thought about the little details in the design, from the user interface to features, and they checked every wish list item we had. For example, we only considered offering our tour in different languages once Circuit shared that it was a feature option.

Lastly, I think it's important to mention that setting up this software from the ground up was very easy, although a lot of work. I was able to set up multiple tours on my own, with very little assistance required from their team. When I did have questions, their team was very quick to answer them. Quick, as in I always received a same-day response. Review collected by and hosted on G2.com.

Although there are very few downsides, one major one is the cost. You are paying a premium, so if you are a not-for-profit like us, it can be a tough sell to get those who make money decisions to invest in this software.

The other downside for us would be that there isn't an offline version of the tour, so if you use this product while travelling, you will need an internet connection. Review collected by and hosted on G2.com.

The interface is very straightforward and easy to use. It allows us to capture leads from an entirely different audience while providing students a unique way to experience campus before arriving. The hot spots allow us to tell more of our story and engage users. The analytics and reports are insightful and easy to understand. The team is very hands-on and helps in any way they can to ensure users and admins have the best possible experience. They're also constantly searching for new, innovative ways to improve their product with user feedback in mind. Review collected by and hosted on G2.com.

I truly have no negative comments to add. The team at Circuit are so receptive to feedback from users and customers that their product surpasses our needs. Review collected by and hosted on G2.com.

Circuit takes analytics to another level, their easy-to-use dashboard gives you all the important stats at a glance, without having to navigate through pages of numbers. Their team is able to make sense of the behavioural data and provide suggestions that have boosted the engagement of our visitors. The platform is incredibly well organized and easy to navigate, allowing for an exciting and immersive experience for any visitor.

The team at Circuit provides some of the best customer service of any vendor we have worked with. They are super responsive and proactive in suggesting ways to extend the experience and are always looking for feedback on how to improve their product to keep up with new demands.

The biggest draw of Circuit's platform is its beautiful design and user-friendliness. The homepage and tours have that "wow" factor that boosts engagement for our visitors. The other features embedded within the tours (personalization, pop-ups, buttons, etc.) contribute to keeping our visitors interested and engaged.

Overall, we are extremely pleased with Circuit Virtual Tours and are happy to recommend their services to anyone looking to build or improve their virtual tours. Review collected by and hosted on G2.com.

There's not much to say here; the team at Circuit is extremely receptive to feedback and are constantly launching new updates and features to improve their platform. Review collected by and hosted on G2.com.