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Circle Reviews & Product Details - Page 2

Circle Overview

What is Circle?

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range from creator-led communities like Ali Abdaal’s Productivity Club, Dr. Becky’s GoodInside, and Jay Shetty’s Coaching Program, to organizational communities like Harvard’s CrimsonConnect, SpaceX’s Starbase community, The RSA’s Circle, and Oprah’s Daily Inside club. Join 13,000 community builders on Circle to: ● Build a dedicated home for your community with full control and ownership. ● Engage your audience through events, courses, email and gamification. ● Monetize with paid memberships, gated content, and recurring subscriptions. ● Scale your business with automations, AI tools, and fully branded mobile apps. Circle Plus is a premium solution that offers fully branded mobile apps for iOS and Android, designed to help community businesses stand out in the app stores and earn more revenue. The service includes a fully done-for-you app, world-class design support, hassle-free migrations, and much, much more. With Circle Plus, you can run courses, memberships, events, and community on your own branded mobile apps, on any device. It features tools like push notifications and in-app purchases, which help keep engagement high and unlock new revenue streams. Professional community businesses choose Circle Plus to: ● Maximize credibility: Ditch the complex, disjointed tech stack and bring together all your offerings in one white-labeled platform. ● Simplify growth: Circle’s white-glove service handles everything from design to onboarding, migration, and maintenance, helping you launch quickly and confidently. ● Get discovered: Boost visibility with app store placement and seamless sign-up flows, making it easier for new members to find and join you. ● Boost engagement: Branded push notifications and DMs keep your community informed and active. ● Earn more money: Reduce the cost of customer acquisition and increase conversions with one-click in-app purchases and optimized acquisition funnels. ● Scale: With unlimited data and prioritized support, Circle Plus grows with you. Circle Plus also comes with expanded product limits and priority support, making it an ideal choice for community builders looking to scale their business effectively. With a 4.9/5 app store rating, Circle Plus helps customers achieve up to 147% membership growth, 7x mobile adoption, and 37% higher engagement.

Circle Details
Product Website
Languages Supported
English, Portuguese
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Product Description

The all-in-one community platform for creators & brands. Bring together engaging courses, discussions, members, live streams, chat, events, and memberships — all in one place, all under your own brand.

How do you position yourself against your competitors?

True feature depth
Many community platforms have similar lists of features, but the depth varies widely. Circle features are incredibly well thought out and designed to help you drive real engagement.

Highly customizable
Circle’s spaces and customization options let you bring your vision to life and put your brand front and center, without being restricted by rigid rules.

Easy to integrate
With Circle’s open API, 37+ Zapier triggers, and embeddable widgets, it’s simple to connect your community to your existing tech stack.

Full control and ownership
You own your community, content, and member data. No one can randomly ban members, delete your community, or limit your reach with algorithms.

Flexible monetization
Gate access and create membership tiers, paid subscriptions, free trials, one-time payments, and more.

Constantly improving
Circle rolls out new features and updates regularly, with over 100 improvements in the past year alone—way more than legacy community platforms.


Seller Details
Seller
Circle.so
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@circleapp
14,126 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
Description

Bring together engaging courses, discussions, members, live streams, chat, events, and memberships – all in one place, under your own brand – in Circle's community platform.


Marcus G.
MG
Overview Provided by:

Recent Circle Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Our first experience in a community board hosted by a third party and it's been great."
We love the ability to create separate spaces for each of our community interests. It's very easy to use and we haven't had many issues with our co...
Kristin L.
KL
Kristin L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Community and Course Content in one place"
We moved onto Circle after trying many platforms to be able to have our course content and community space in one space that was ours (vs a social ...
Ryan M.
RM
Ryan M.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Slack"
It's easy to communicate and keep all the conversations. We migrated from Slack to Circle and like how much more functionality there is with Circle
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Circle Media

Circle Demo - Circle example Community
A screenshot of a community in Circle. Within the space group labelled "Get started", new members are prompted to go to the space called "Start here".
Circle Demo - Example paywall in Circle
You can set up paywalls, gating your entire community or specific aspects of it, such as a course.
Circle Demo - Example post in Circle
Within certain spaces, you and your members can post text, images, videos and more. In this example, you can see the same post on desktop and mobile.
Circle Demo - Example event in Circle
You can run events, such as live streams, through Circle without having to use additional software such as Zoom. In this screenshot, you can see an example event to which members can RSVP.
Circle Demo - Example Course in Circle
You can create courses in Circle, tracking member completion. In this example, you can see the same lesson on desktop and mobile.
Circle Demo - Example payment dashboard in Circle
Within Circle's analytics hub, you can see information about revenue. In this screenshot, you can see transaction breakdowns and monthly transaction revenue.
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85 Circle Reviews

4.8 out of 5
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85 Circle Reviews
4.8 out of 5
85 Circle Reviews
4.8 out of 5

Circle Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CircleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

It's really easy to use, it has loads of excellent features that I find really valuable for my specific use case, and even though it can seem a bit pricey at first to start with if you're doing a startup the cost is really great for what you get and it has monetization tools to let you make income with your community quickly. Review collected by and hosted on G2.com.

What do you dislike about Circle?

There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Circle is solving the problem of making your own community and owning your audience, which other platforms and social media doesn't allow you to do. Circle allowed me to easily make a community, have powerful features like group chats and livestreaming, and easily manage everything to keep things lightweight while I run the rest of my business and actually use the community with my members. Review collected by and hosted on G2.com.

Victoria W.
VW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

I discovered Circle first as a participant in a community and now as one that runs a community myself. It's such an easy place to get started, and I love that I can jump into Circle community calls (aka "office hours"), ask about best practices, meet other community builders, and see what actually works. I'm all about focusing on what works, eliminating what doesn't. I login daily, see the engagement from our 600+ member community, am able to reply easily, answer any DM's from the members, share videos, instructions, documents etc. I haven't had to reach out to Customer Support, but I know if I needed something I'd just hop into the Circle Community and find the answers super quickly (which I prefer over reaching out to support as a general rule). Review collected by and hosted on G2.com.

What do you dislike about Circle?

Personally, I almost bought into Thinkific and Skool, but then found Circle very organically. So, I suppose the answer could be that Circle could market more? But I prefer an organic hidden gem myself, rather than an influencer-pushed product. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

We were in the facebook page space for a while, and there were so many people who were just taking, and not giving. When we joined Circle, it was intentional - we wanted an engaged community of people helping others to solve the actual problems they have in their businesses. So, having a dedicated space, with paying members is really the key for us. The only people in our community are ones that have done their own research and are intentional with their time and energy. We then can help solve their problems with our community members guidance, stories, comments, likes, DM's, group calls, and so much more. Review collected by and hosted on G2.com.

Ryan M.
RM
Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Circle?

It's easy to communicate and keep all the conversations. We migrated from Slack to Circle and like how much more functionality there is with Circle Review collected by and hosted on G2.com.

What do you dislike about Circle?

Repeating calendar events aren't easy to duplicate and the fact that they don't go for more than 52 events (basically one year for repeating events) and can't do custom days (like once every four days) are downfalls. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Circle has taken our team calendar, website where we hosted documents and Canva templates, and Slack and rolled it all into one place. Review collected by and hosted on G2.com.

Noelle C.
NC
Community Experience Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

Circle is amazing for hosting our community! We love that it is so intuitive and really easy to use. As a not super highly technical person, my role as community manager is made easier through Circle. We found it so easy to migrate over from our previous home and have found the support team to be so very helpful. The additional customer community is great for sharing and geeting feedback from peers, I love the sense of connection there. They are constantly making incredible updates that make managing a community even better. Through our 2 years on Circle we've experienced an increase in member satisfaction and simplifying of tasks so that we are better able to focus on growth. Always excited to see what improvements they roll out next! Review collected by and hosted on G2.com.

What do you dislike about Circle?

Would love to see expansion on video streaming to include audio only sharing (know this is so niche but want to mention it!) Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Easy to host community without advanced technical skills. Courses hosted with community. Live video streaming functions to eliminate need for Zoom Webinar. Review collected by and hosted on G2.com.

Darnell B.
DB
Growth Strategist &amp; Educator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

Circle helps me provide a clean and very intuitive experience for our community members through its native features and comprehensive interfacing. Review collected by and hosted on G2.com.

What do you dislike about Circle?

Circle's Business plan ain't cheap, lol, but for the value I get, it's a no-brainer. Plus, I like that they do have affordable pricing for beginners along with a two-week trial on all of their plans. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Circle helps me provide a 360 degree solution for the creative entrepreneurs I serve through our mastermind ecosystem. One of the big problems Circle solves is segregation and it does that through cohesion. I like that it natively includes what I like from apps such as Slack, Zoom, Zapier, and Messenger so that our members don't have to go off-platform to correspond or meet with one another. Furthermore, I love that Circle *truly* listens to its users like me; they roll out major updates on a monthly basis and continue to improve the product. Review collected by and hosted on G2.com.

Islam G.
IG
Data Analysis Intern
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Circle?

As for the features, I want to mention several points that distinguish the circle.

Global Connectivity: Circle gives me the opportunity to interact in new and innovative ways, in an environment free from the negativity often found on other platforms. I feel empowered to build communities that add real value.

Technical Support: The customer service at Circle is top-notch, with excellent and easily accessible technical support, even for those without technical expertise. I've been able to connect with people from all over the world, enhancing my professional and personal relationships.

Recommendation: I highly recommend Circle for professional communities seeking to engage with evergreen content, and I see it as a great deal for the features it offers at its price. Review collected by and hosted on G2.com.

What do you dislike about Circle?

Circle platform does have a few drawbacks to consider. The real-time chat can be slow and occasionally glitchy, which affects communication. Building a community can take longer than some might hope, even though Circle provides good support throughout the process. The subscription cost is relatively high compared to platforms like Patreon, Supercast, and Discord. Updates sometimes lead to the loss of features or require entire group spaces to be updated due to design changes, causing confusion and frustration. The platform can become expensive quickly if all features are needed, and it lacks specialization in instant messaging. Additionally, direct integration with other software is limited, often requiring the use of third-party platforms like Zapier. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Problems Solved by Circle :

1-Community Management

2-User Engagement

3-Content Organization

4-Improved User Experience

5-Support and Resources . Review collected by and hosted on G2.com.

LT
Founder and Visionary Director of DO brand YOU
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

What I like best about Circle is how it fosters a private, organized space that supports diverse community offerings. It seamlessly allows you to create dedicated areas for resources, conversation, and member interaction. Hosting cohorts and shared learning experiences is intuitive, and the platform promotes deep, meaningful engagement with built-in features like rich media sharing, event scheduling, and customizable group structures. Circle makes it easy to build a vibrant, interactive community tailored to its members’ needs Review collected by and hosted on G2.com.

What do you dislike about Circle?

What I find challenging about Circle is that members are often accustomed to more mainstream platforms like WhatsApp or Facebook, so it takes some effort to guide them to adopt and consistently use Circle. It requires some initial training to help them download the app, navigate the platform, and stay engaged. I find that I need to regularly remind and lead members back to Circle to maintain participation, which can be a bit of a hurdle in building community momentum. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

As a small business owner with a global audience, Circle solves the challenge of managing a connected community across time zones. The integrated RSVP feature adapts seamlessly, even for members who travel, ensuring everyone stays updated. It's incredibly flexible, allowing me to easily grant access to others who can facilitate conversations, making members feel more involved. Despite using the basic subscription, Circle offers a robust platform for growth and adaptability. Plus, the support and community forums provide invaluable assistance whenever I need help. It’s an all-in-one solution for hosting and evolving my global community. Review collected by and hosted on G2.com.

Candice G.
CG
Brand & Community Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

I'll post these in order of most useful:

1. Circle team is highly responsive to feedback and listens to their community

2. The Circle product community is a goldmine of information and tips

3. The interface is pretty and comprehensive on the higher tiers (it mimics social media and therefore encourages the same habits. Review collected by and hosted on G2.com.

What do you dislike about Circle?

They don't integrate with South African payment providers, and if you don't integrate with Stripe then you aren't able to properly use very important features (regardless of Circle subscrition):

- Paywalls

- Analytics

- Affiliates

- Paid events

This makes it far more expensive than other platforms because I have to pay for the Circle features I cannot use, but then pay additional for tools like Zapier etc. to make my community function as it needs to.

And I really don't like that their workflows aren't free. There are many elements of community automation which are base necessities and should not be charged for. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Monetising online followings by converting them into paying members. It helps generate a more consistent income than other non-monthly products. Review collected by and hosted on G2.com.

Felippe N.
FN
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

I've been using Circle for over four years to host my community-based course, and what stands out most is the simplicity—both for me and my users. The platform is designed to be incredibly user-friendly, with an intuitive interface that doesn’t require a learning curve when people join. Everything I need—courses, live sessions, community, and support—is all within Circle, so users don't have to jump between multiple apps or logins. This simplicity has made managing and scaling my community a breeze. Plus, the Circle team is fantastic; they are constantly improving the platform by listening to feedback and introducing new features that make it even more powerful. I highly recommend Circle! Review collected by and hosted on G2.com.

What do you dislike about Circle?

One thing I miss on Circle is the ability to easily invite non-members to participate in events. Currently, when I share an event page and they click to RSVP, they're redirected to a sign-up page, which can cause confusion. They intended to RSVP for an event, but instead, they find themselves signing up for something they may not fully understand. I’d love to see a more streamlined process specifically for non-members, where they can register for the event without needing a full sign-up. It could be a light sign-up, where they only provide their name and email, with the option to complete their registration later. Alternatively, allowing them to RSVP without creating an account or having a dedicated page explaining the process would make things clearer and smoother. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Circle has helped me solve a major business problem by providing a single platform where I can manage everything for my cohort-based course. I needed a space where my cohort members could easily communicate with each other, where I could host my courses, manage my events with a calendar, and give them a seamless login experience. A lot of other community platforms either don’t integrate courses or event management, or if they do, they’re overly complex. Circle, on the other hand, saved me time by being incredibly user-friendly. My users didn’t need any hand-holding to figure it out because the platform is so intuitive and well designed Review collected by and hosted on G2.com.

George S.
GS
President and CEO
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Circle?

Talloo has been using the Circle community platform to manage our large and dynamic community, and the experience has been nothing short of exceptional! Circle has transformed the way we engage with our members and deliver valuable content for professional growth.

One of the standout features is the easy-to-use interface, which makes navigating between community discussions, private groups, and exclusive content a breeze. Our members love the intuitive design, which encourages active participation and fosters deeper connections among professionals.

The flexibility of the platform allows us to create custom spaces for different member groups, enabling tailored experiences and focused discussions. The ability to monetize with memberships and courses directly within the platform has added a powerful revenue stream, seamlessly integrating with our business model.

The event management tools are top-notch, enabling us to host webinars, networking events, and live Q&A sessions effortlessly. We also love the robust notification system, which keeps members engaged and informed about the latest updates and conversations.

Circle's integrations with Zapier, Slack, and Stripe make it easy for us to automate processes and manage payments. Additionally, the content publishing tools allow us to share professional growth resources, articles, and insights with ease.

Overall, Circle has taken our community engagement to new heights, and we couldn't be happier with the platform! Highly recommend it for any organization looking to build a thriving online community. Review collected by and hosted on G2.com.

What do you dislike about Circle?

1. We would love the ability to place links within spaces.

2. We would love the ability to turn off Title on posts and the ability to publish our content easily beyond the platform into social networks for network expansion. Review collected by and hosted on G2.com.

What problems is Circle solving and how is that benefiting you?

Circle has enabled communication within our community that has moved us out of the inbox where deliverability was challenging. Review collected by and hosted on G2.com.