CINC Pros and Cons

I love being able to keep up with my clients, tag them and see what is happening in my pipline. The phone app makes it easy to check on clients on the go! I am able to call new clients on the road and responded easily to all. No need for a bunch of random numbers in my text list. Cinic takes care of it all. Autotracks help to make sure no one is missed when the pipeline becomes busy. I highly recoomend Cinic!

I use Cinic everyday in my buisness. Customer support is always there to answer questions when the needed which is not often or at all with the ease of use. Review collected by and hosted on G2.com.

Only dislike is when I connect with a new client on the phone app, it sometimes still sends out my "attempted contact" autotrack even though I had placed the client as "Contacted". Review collected by and hosted on G2.com.

I've been using the CINC platform since 2013 and couldn't be more satisfied with the experience. The services and training provided are top-notch, and the leads we've received are consistently high-quality—mostly high-end buyers who often turn into sellers. The day I signed up with CINC was a turning point for my business. A crucial aspect of any CRM is follow-up, and CINC excels in this area, helping to streamline and enhance our client engagement processes. I am truly grateful for the impact CINC has had on my work! Lela Ashkarian, 305-395-0814 www.SearchFloridaKeysHomes.com Review collected by and hosted on G2.com.

Sellers marketing that target the Florida Keys area Review collected by and hosted on G2.com.

As an agent, I can say this is a great CRM! I'm glad we use it at my company :) Review collected by and hosted on G2.com.

I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good! Review collected by and hosted on G2.com.

Customer service has been above and beyond. The initial onboarding process/training was excellent. Honestly, the ability to email my entire database of 30K email addresses will be a game-changer for me. I am excited about this capability. Review collected by and hosted on G2.com.

I would have liked more hands-on lead management training to learn how I prefer to learn. To understand the actual nuts and bolts. From the beginning to the end to a closed-out client, which has gone through the entire process. Even if it was a mock transaction. Review collected by and hosted on G2.com.

The set up and how everything is within a couple clicks of each other. This saves a lot of time by cutting out unnecessary steps and focus energy on the important things. Review collected by and hosted on G2.com.

There is nothing jarring that sticks out top of mind. Im sure there might be a few things I could find when tinkering. Overall a great program. Review collected by and hosted on G2.com.

The AI that helps me stay in contact even when I'm away Review collected by and hosted on G2.com.

Sometimes the automated text sound very robot like Review collected by and hosted on G2.com.

Having Alex start to conversation to every customer is convenient. He's a great way to break the ice. It's convenient we get texted letting us know the customer is ready for a follow up or just not interested. Customer support is reliable when you need help or having an issue. Review collected by and hosted on G2.com.

The customers can change valid phone number or emails to invalid ones. If they didn't want to be bothering, to be shown how to unsubscribe. Review collected by and hosted on G2.com.

The tons of features you have to use, to help make your business a lot more streamlined. Review collected by and hosted on G2.com.

It can be complicated to learn everything at the start. Review collected by and hosted on G2.com.

Easy to stay organized and on top of tasks. I really enjoy using it for follow up reminders and keeping track of contact with clients/leads. Review collected by and hosted on G2.com.

I wish there was a tab for "notes" in each customers name.. even when I use ther filter I still have to scroll so far down to see all the notes I've written.

I also think it would be great if there was a "gifting" or "marketing" tab to keep track of 1 year anniversary gifts, pop-bys, etc Review collected by and hosted on G2.com.

All of the data and the technology platform. Review collected by and hosted on G2.com.

Agents need to know specific training and cues Review collected by and hosted on G2.com.