Best Software for 2025 is now live!
View the Winners
Cien
Editedit
Cien
By Cien Inc
Show rating breakdown
4.8 out of 5 stars
See all 4 Cien reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Cien, but it has limited features.
Do you work at Cien? Upgrade your plan to update branding and connect with profile visitors!

Top Rated Cien Alternatives

UMU
(73)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Chorus by ZoomInfo
(2,968)
4.5 out of 5
Salesforce Sales Cloud
(23,221)
4.4 out of 5
See all Cien Alternatives

Cien Reviews & Product Details

Editadmin

Cien Overview

Editedit
What is Cien?

Cien is used by technology sales leaders to understand the cause of low quota attainment. Cien quantifies the intangible factors that prevent reps from achieving their numbers. Using AI, Cien delivers free assessments that typically reveal 20-40% of hidden revenue, even for companies with imperfect CRM data. For a free AI assessment of your sales team, visit www.cien.ai. "Cien helps sales teams use AI to fix performance, improve motivation and increase sales effectiveness.” / The Huffington Post “The app takes into account human and behavioral elements to measure performance.” / Dallas Business Journal

Cien Details
Discussions
Cien Community
Languages Supported
English
Show LessShow More
Product Description

Cien is a sales productivity software designed to give sales leaders an advantage by using the power of artificial intelligence to increase the productivity of their teams.

Seller Details
Seller
Cien Inc
Year Founded
2016
HQ Location
Dallas, Texas
Twitter
@cien_ai
870 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Damien A.
DA
Overview Provided by:
Damien Acheson
Chief Marketing Officer at Qatium

Recent Cien Reviews

Jon H.
JH
Jon H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Review for Cien"
Cien is incredibly useful when it comes to tracking sales calls and giving me the ability to follow up.
Read more
Donald H.
DH
Donald H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Lots of knowledge, Great communication and easy to work with"
Cien is able to understand our Salesforce data like no own else. Their standardization of our not-always-clean data has helped us identify new mark...
Read more
Ed A.
EA
Ed A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great AI for Salesforce and improving sales efficiency"
We like that we're able to quickly and easily see all of our open opportunities and more importantly, the ones that are predicted to close this mon...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Cien Media

Cien Demo - https://my.g2.com/cien/screenshots#All Reps Are Not Created Equal
Cien connects the dots in your CRM data to identify the skills and attributes that have the biggest impact on sales performance.
Cien Demo - See Beyond Your KPIS
Go beyond standard assessments with personalized scorecards.
Cien Demo - Measure the Intangible
Look into the human elements that impact sales performance.
Cien Demo - Personalize Your Coaching
Understand the strengths and weaknesses of each sales rep.
Cien Demo - Uncover Hidden Revenue
Get a clear picture of your reps' skills and attributes.
Answer a few questions to help the Cien community
Have you used Cien before?
Yes

4 Cien Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
4 Cien Reviews
4.8 out of 5
  • Sort By:
    G2 Sort
4 Cien Reviews
4.8 out of 5
  • Sort By:
    G2 Sort
G2 reviews are authentic and verified.
Here's how.
Jon H.
JH
Expert
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cien?

Cien is incredibly useful when it comes to tracking sales calls and giving me the ability to follow up. Review collected by and hosted on G2.com.

What do you dislike about Cien?

Learning curve is a bit difficult. Seemed to take more training than other sales softwares I’ve used in the past Review collected by and hosted on G2.com.

Recommendations to others considering Cien:

Check out various products as well as the big names out there, then compare to what your needs are Review collected by and hosted on G2.com.

What problems is Cien solving and how is that benefiting you?

Definitely solving following up with potential new leads and clients Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Ed A.
EA
Co Founder - Strategies & Innovation
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cien?

We like that we're able to quickly and easily see all of our open opportunities and more importantly, the ones that are predicted to close this month. The predictions are surprisingly accurate and helps my team with prioritization.

We also like that we can see how much value each sales person has created - it's changed the way we measure employee performance.

Review collected by and hosted on G2.com.

What do you dislike about Cien?

We use multiple currencies and the app only provides 1 currency, so the booking values are not always 100% accurate. Review collected by and hosted on G2.com.

What problems is Cien solving and how is that benefiting you?

We realized quickly that not all of our reps were entering all data that they could have, and since Cien uses past data to form predictions about current deals, our reps corrected their behaviour and are now logging much more data. Now that we have this data, we're able to better analyze how our business is performing in certain areas and whether or not we are able to target new verticals. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Donald H.
DH
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cien?

Cien is able to understand our Salesforce data like no own else. Their standardization of our not-always-clean data has helped us identify new markets we were unaware of before. They've also been able to make some recommendations as to how we're handling our data which is saving our employees time and making our data easier to look at. Review collected by and hosted on G2.com.

What do you dislike about Cien?

It would be nice if they had an interface that works directly within Salesforce. Review collected by and hosted on G2.com.

What problems is Cien solving and how is that benefiting you?

We utilized their Data Enhancement Services to help us identify and remove hundreds of duplicate records. Their duplication models seem to work much better than Salesforce's Dupecheck. As mentioned above, the standardization of additional data points has helped us realize potential markets and channels to attract new business. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cien?

- the daily pulse feature is useful and highly addictive,

- the true pipeline view let's you see leads and contacts even when you've moved from lead based to account based sales and marketing

- you can see the predicted end of month bookings number and critical deals which helps my team prioritize its efforts

- sales rep quality - love it how you can see everyone's exact revenue contribution, from marketing to SDRs to AEs

Cien value chain - keeps our discussions with the marketing team routed in reality Review collected by and hosted on G2.com.

What do you dislike about Cien?

would love to see more team details and be able to customize the surveys.

Salesforce.com is the only CRM currently supported Review collected by and hosted on G2.com.

What problems is Cien solving and how is that benefiting you?

increase sales and marketing effectiveness

improve sales operations and forecasting

drive greater visibility into what's working and what's not Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

There are not enough reviews of Cien for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Chorus by ZoomInfo Logo
Chorus by ZoomInfo
4.5
(2,968)
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
2
Salesforce Sales Cloud Logo
Salesforce Sales Cloud
4.4
(23,221)
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
3
Clari Logo
Clari
4.6
(5,417)
With Clari, sales leaders get instant insight about their forecast and deal progress, with a direct line to reps to coach and align on next steps to close.
4
Outreach Logo
Outreach
4.3
(3,455)
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.
5
Scratchpad Logo
Scratchpad
4.8
(1,489)
Scratchpad is fast. Beautifully simple. And comes with thoughtful design and advanced features that make the tedious work you currently do fade into the background.
6
People.ai Logo
People.ai
4.4
(463)
Create sales and marketing alignment based on real data and intelligence. With People.ai, sales leaders get a complete picture of all activity and can leverage AI to better manage their teams. At the same time, marketing gains end-to-end visibility into how leads are moving through the funnel after being passed to sales.
7
HubSpot Sales Hub Logo
HubSpot Sales Hub
4.4
(12,212)
Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.
8
Apollo.io Logo
Apollo.io
4.7
(8,205)
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
9
Gong Logo
Gong
4.8
(6,053)
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
10
Salesloft Logo
Salesloft
4.5
(4,115)
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
Show More

Explore More

Classroom Messaging
Out of Office Messages
AI Regulations in the EU
Ramp Up
Vaccine Tracking
Best Task Management Software
Medium of Exchange
Quasi Contract
PCB Design Software
Cien