Chili Piper Reviews & Product Details - Page 3

I really enjoy the interface of Chilli Piper. It makes everything look quite simplified & organized & this is what I need during my busy workdays. Something that doesn´t complicate my routine. Review collected by and hosted on G2.com.

I had a little trouble in the beginning regarding the time zones & organizing the meetings at the appropriate hour. This led to a few mismatches & looked less professional on my part. I´d have liked if I could see what time zone the other person is on. Review collected by and hosted on G2.com.

>Chili Piper is a customer engagement and scheduling platform designed to help businesses improve customer satisfaction by streamlining the lead-to-booking process.

>Chili Piper's real-time scheduling feature allows customers to book appointments with sales representatives in a matter of seconds, reducing the wait time and frustration that often comes with traditional scheduling methods

>By automating scheduling, lead routing, and follow-up, Chili Piper helps sales teams close deals faster and improve overall efficiency, which can lead to a better customer experience

> Chili Piper's calendar integration and mobile app make it easy for customers to schedule appointments at any time, from anywhere.

>Chili Piper's lead routing rules allow businesses to personalize the customer's experience by assigning them to the right sales representative based on criteria such as geography, language, and more. Review collected by and hosted on G2.com.

Nothing to report about Chili Piper, but I would like to recommend more options to customize the platform to meet our specific needs and branding, such as Chili Piper integrating with a more number of CRMs and marketing automation tools. Review collected by and hosted on G2.com.

Comfort and receiving my appointments directly on Salesforce. An excellent tool for organizing meetings with the people with whom we need to connect daily to do our job successfully. Simplicity and speed in getting the tasks in a very comfortable way. I don't have many complaints about the product, I have typically used other similar ones, but this is the one that has given me the best result. It is a tool that I recommend to anyone who needs support when organizing a call schedule. So it is a tool that reduces the workload, eliminating the fact that you have to remember or write down calls by hand with the risk of them being lost, misplaced and thus losing contacts or rings that can be very significant. In summary, it is a comfortable tool for the user. Review collected by and hosted on G2.com.

Bugs sometimes, and if you have another colleague, the appointments go automatically to another colleague instead of you. It doesn't always happen, but there is room for improvement if we want to provide an excellent service. But nothing that prevents the tool from working correctly or that prevents you from doing your daily work in a comfortable way sincerely. The interface is simple, and you don't need special knowledge to understand how the tool works. I don't think it's a wrong tool, but there is always room for improvement. With a better polish, it would be perfect. Am I right? Review collected by and hosted on G2.com.

The best thing about Chili Piper is how it streamlines and automates the sales process, making it easier for teams to connect with potential customers and schedule meetings. The tool integrates with various CRM platforms, which helps to keep all sales activities organized and in one place. With Chili Piper, teams can save time and effort, freeing them up to focus on nurturing relationships and closing deals. Review collected by and hosted on G2.com.

One downside of Chili Piper is its limited reporting capabilities, making it difficult for teams to track and analyze their sales activities. Review collected by and hosted on G2.com.

Create the possibility for our pre-sales team have meeting with leads as soon as they submit one of our forms. Review collected by and hosted on G2.com.

Clarity about price and plan. Not having the possibility to manage the billing part inside the platform. Review collected by and hosted on G2.com.

We have had two specialists with Chili Piper, and they have been absolutely amazing. Whenever we need something, all I have to do is reach out to Andrew, who is right on it. At times, it feels like we are their only client. The tool is easy to use and powerful. Review collected by and hosted on G2.com.

So far, there is nothing that I don't like. Review collected by and hosted on G2.com.

The best thing about Chili Piper is its ability to automate and streamline the lead management and sales qualification process. It allows me to route leads to the right sales rep based on predefined rules and provides a calendar booking feature to schedule meetings with leads in real-time. This eliminates the need for manual lead distribution and the back-and-forth of scheduling meetings, freeing up valuable time for sales reps to focus on closing deals. Review collected by and hosted on G2.com.

One downside of the tool is that it can take some time to set up and configure the rules and routing, especially for organisations with complex lead management processes. Additionally, the tool primarily focuses on lead management and sales qualification, so it may not be as helpful for teams that require more robust sales and CRM capabilities. Review collected by and hosted on G2.com.

I like a few things about chili piper. One of the things I like is that the calendar scheduling tool is straightforward to use and it integrates well with other software that I already use such as Salesforce and Slack. This makes it easy to connect with our customers and prospects and track important information about them.

I also like other features such as automatic email reminders that are useful in optimizing the sale process. Review collected by and hosted on G2.com.

The main drawback I find about Chili Piper application is their pricing. Depending on the company's chosen plan, it may not be affordable for small companies. Also, it has limitations on customization, for example you can not add multiple time slots when scheduling meetings. Review collected by and hosted on G2.com.

One of the biggest pros of Chili Piper is its ability to integrate with popular CRM and sales tools like Salesforce, Hubspot, and Marketo. This allows businesses to easily manage their leads and sales pipelines within a single platform.

Another pro is the tool's intuitive interface, which makes it easy for even non-technical users to set up and use. The platform also offers a variety of customization options, allowing businesses to tailor it to their specific needs. Review collected by and hosted on G2.com.

The tool is designed to streamline and optimize complex lead management and sales processes, so it may be overkill for companies with simpler needs. Review collected by and hosted on G2.com.

As a Customer Success Manager, I use Chili Piper every day to manage my book of business and for me, it's very convenient. It's quite easy to schedule calls with the tool and it gives flexibility by setting up custom schedules, invitation emails, and reminders. It can be integrated with Gmail which I love the most. In particular, Chili Piper can generate mutual slots with recipients added to the email which makes it much easier to schedule calls for the clients when multiple teams in different locations are involved. Review collected by and hosted on G2.com.

It would be nice to have a search bar on the dashboard to look for a particular feature/meeting type. Sometimes it's a bit difficult to navigate because there are many functionalities within each section. Other than that, Chili Piper is great! Review collected by and hosted on G2.com.