Video Reviews
687 Chili Piper Reviews
Overall Review Sentiment for Chili Piper
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Routing queues for different groups easy to spin up and create variations. Review collected by and hosted on G2.com.
Queues do not follow order, balance, or next up as advertised. Support cannot explain why.
Insane price hike a week before renewal when they knew we couldn't rip and replace within a week. Didn't budge on price increase despite us giving notice to cancel the next term - must be a corporate decision to bolster revenue for the next few quarters even if it kills renewals. Terrible partners, look forward to replacing this tool. Review collected by and hosted on G2.com.
I can go back and listen to my calls and product demos to see what I can improve on and see if I missed something the customer said to close the sale. Review collected by and hosted on G2.com.
I am new to using it just 3 months so I am not an expert of scripts, setting which type of email to send for the different demos I set up. Example if it is a demo or a follow up call. Review collected by and hosted on G2.com.
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I don't need to coordinate with others. Scheduling a meeting with me can be done within seconds. Review collected by and hosted on G2.com.
When I block time on my calendar for studying or personal reasons, it looks like I am unavailable which affects my IBs. Review collected by and hosted on G2.com.
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Very easy to use. Love that I have the option of pinning it to my google chrome server as an add on Review collected by and hosted on G2.com.
The meeting buffers... they are great but I wish I could rename them. Like "Prep for call" and "Follow Up Work" Review collected by and hosted on G2.com.
Chili piper has highly robust integration capabilities; we have seamlessly integrated it with google workspace and Slack. Allowing us to easily manage customer and prospect information, schedule meetings, and track lead progress without switching between multiple systems. We have leveraged ChiliPiper's integration with Gmail to schedule conferences and send reminders on the panels easily. It allows booking sessions with clients when various teams in different locations are involved. It also has a user-friendly and simple-to-use interphase, which anyone on the team can easily use despite their skills in using ChiliPiper. The platform has made it easy for us to connect with customers and prospects and track important information about them.
The tool also provides automatic email reminders that are useful in optimizing our sale process, thus reducing the workload and eliminating the need to remember or write down calls by hand with the risk of them being lost. Review collected by and hosted on G2.com.
Chili Piper does not always correctly reflect time zone changes when booking in advance, which may lead to confusion and stress around time changes, especially when booking with international customers. Review collected by and hosted on G2.com.
Chili Piper implementation and support is incredible
Product is easy to use and get started with
Fast time to value
Great value for software Review collected by and hosted on G2.com.
Distro doesn't have as many native integrations as stand alone lead routing products but for he platform value it cannot be beat. Review collected by and hosted on G2.com.
Chili Piper makes scheduling simple and clear. It has a great user interface, a quick setup process, and offers numerous helpful features like scheduling by appointment type or allowing multiple people to be assigned to a booking. The calendar is also very intuitive, allowing for easy access to all appointments in one place. When on the platform it's a breeze figuring out everything from scheduling an appointment, generating reports, making calls, and responding to emails - making it very easy for staff members to keep up. Review collected by and hosted on G2.com.
When syncing with Outlook or Gmail, my schedule often appears to be off by one hour. The settings appear correct and they will sync back up but sometimes I will open the calender on a different day and my schedule will jump to a different day causing problems with lead management and other tasks. Review collected by and hosted on G2.com.
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I currently help over see my conpany's G2 profile and I love that Chili piper integrates with G2. The ease of set up and use was fantastic. It has been a game changer! Review collected by and hosted on G2.com.
I haven't encountered anything that I dislike. Review collected by and hosted on G2.com.
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I like its ability to help our team to manage sales and marketing processes in a more organized and effective way. It also enables better collaboration and coordination among our team members, which can help improve the overall effectiveness of our sales and marketing efforts
It provides a range of customizable features and integrations that can be tailored to our company's specific needs and preferences
Offers a user-friendly interface and easy-to-use tools for our teams. Review collected by and hosted on G2.com.
We risk miscommunications with clients during appointment scheduling or other errors if the software is not used correctly or if there are problems with the data it is working with. Review collected by and hosted on G2.com.
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Its easy to send my meeting link and for people to see my availability Review collected by and hosted on G2.com.
The buffers are not mandatory to honour so sometimes people schedule a meeting with me which is back to back to another meerting because they didnt respect the buffers Review collected by and hosted on G2.com.