(37)
4.4 out of 5
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Chatboat 
SS
Sony S.
Software developer
Small-Business(50 or fewer emp.)
What do you like best about Chatboat?
It avoids the challenges to customer service that can happen when demand equals available resources. Customers can receive real-time responses to their questions without having to wait on hold. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
There are moments when they lack understanding and intelligence and are too unpleasant. Review collected by and hosted on G2.com.
14 out of 15 Total Reviews for Chatboat
4.3 out of 5
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SS
Shreesha S.
Full Stack Developer
Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Chatboat?
It makes it easy to scale user interaction with proper response and support. Implementation is also simple as I have integrated it in my react application. It provides useful features like automate appointment scheduling and tracking shipment updates for orders and offers lots of customisation. I frequently use it to increase workflow capabilities with artificial intelligence. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
Its initial integration is too complex as there is no proper documentation available. It is highly dependent on scripts and training data consumes lots of time only these are the issues that I have faced. Review collected by and hosted on G2.com.
RS
Rohan S.
SDE 2
Computer Software
Enterprise(> 1000 emp.)
What do you like best about Chatboat?
It provides personalized responses. It has great customisation options and has simple setup to integrate it in any CRM and web application. It's implementation with live chat is really powerful feature and offers variety of presets responses to provide better customer support. It Ai is easy to train and also provide some cool features Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
The configuration of the bot can be confusing as there is no proper documentation available other than I have not faced any issues so far. Review collected by and hosted on G2.com.
SV
Shravan V.
Senior Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Chatboat?
It is simple to use and can be easily implement with any project and is easily scalable even if it's new or existing project. It also provides great consistency with its proper response to customers. It is also integrated with various Ai features which makes it really useful tool. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
It some cases it doesn't provide proper response maybe it's AI model needs more training and also the initial setup can be confusing as it does not have good documentation. Review collected by and hosted on G2.com.
PS
Priyanka S.
Quality Analyst
Mid-Market(51-1000 emp.)
What do you like best about Chatboat?
Chatbots can provide personalised responses based on our interactions and preferences, it can handle multiple inquiries simultaneously also it can provide 24/7 support for convenience to users who need assistance any place at any time, it is easy to use for new users also. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
Chatbots may not be accessible and disrupt the user experience during technical issue or poor internet connectivity. Review collected by and hosted on G2.com.
DS
Denish S.
Medical representative
Enterprise(> 1000 emp.)
KR
Kshitij R.
M365 admin
Mid-Market(51-1000 emp.)
What do you like best about Chatboat?
The best thing about Chatboat is the efficiency, 24/7 availability as well as the Cost effectiveness. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
The thing which I don't like is the Limited Context Awareness they might not understand what I am searching for. Review collected by and hosted on G2.com.
AK
Arun K.
Small-Business(50 or fewer emp.)
What do you like best about Chatboat?
I am really pleased to using Chatboat, and I am regular user of this product since last few years. They have excellent support and features of this product Chatboat. Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
There is nothing to dislike or complaint about Chatboat. Review collected by and hosted on G2.com.
RC
Riya C.
Customer Relationship Manager
Small-Business(50 or fewer emp.)
What do you like best about Chatboat?
It is a user-friendly no code required.
Integration and navigation is very easy
Customisation options are available Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
Pricing are very high and slow response from customer service team Review collected by and hosted on G2.com.
AO
Alan O.
Privacy Analyst
Small-Business(50 or fewer emp.)
What do you like best about Chatboat?
It can help you immediately while you wait for the right people to answer Review collected by and hosted on G2.com.
What do you dislike about Chatboat?
That you're not talking to a real person, sometimes it is really needed Review collected by and hosted on G2.com.
JC
Jintu C.
Lead Generation Executive
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
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