(3)
3.7 out of 5
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Customization | Customize your chat workflows with rules and automations. This feature was mentioned in 12 Chatboat reviews. | 83% (Based on 12 reviews) | |
Control | Control who the chatbot converses with (and when). 12 reviewers of Chatboat have provided feedback on this feature. | 79% (Based on 12 reviews) | |
Route To Human | Based on 12 Chatboat reviews. Has the ability to connect interlocator with a human agent when the need arises. | 81% (Based on 12 reviews) | |
Menu bars | Can provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 11 Chatboat reviews. | 85% (Based on 11 reviews) | |
Drip sequences | Based on 11 Chatboat reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. | 74% (Based on 11 reviews) |
Live chat | Provide tools for live chat on one's website. This feature was mentioned in 11 Chatboat reviews. | 86% (Based on 11 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 11 Chatboat reviews. | 83% (Based on 11 reviews) | |
Branding | Based on 11 Chatboat reviews. Has the ability to customize look and feel of chatbot to match` company branding. | 80% (Based on 11 reviews) | |
Analytics | Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 11 Chatboat reviews. | 83% (Based on 11 reviews) | |
A/B testing | Allows users to test the efficacy of various responses through A/B testing. This feature was mentioned in 11 Chatboat reviews. | 76% (Based on 11 reviews) | |
Role-based access | Based on 11 Chatboat reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc. | 80% (Based on 11 reviews) | |
Collection of information | Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 11 Chatboat reviews. | 82% (Based on 11 reviews) |