Chatbit Features
What are the features of Chatbit?
Responses
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences
Platform
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
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Chatbit Categories on G2
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Responses
Customization | Customize your chat workflows with rules and automations. 14 reviewers of Chatbit have provided feedback on this feature. | 89% (Based on 14 reviews) | |
Control | Based on 14 Chatbit reviews. Control who the chatbot converses with (and when). | 86% (Based on 14 reviews) | |
Route To Human | Has the ability to connect interlocator with a human agent when the need arises. 14 reviewers of Chatbit have provided feedback on this feature. | 83% (Based on 14 reviews) | |
Menu bars | Can provide interlocators with menus, through which they can choose a relevant response. 14 reviewers of Chatbit have provided feedback on this feature. | 83% (Based on 14 reviews) | |
Drip sequences | Based on 14 Chatbit reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. | 80% (Based on 14 reviews) |
Platform
Live chat | Based on 14 Chatbit reviews. Provide tools for live chat on one's website. | 88% (Based on 14 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 14 Chatbit reviews. | 87% (Based on 14 reviews) | |
Branding | Has the ability to customize look and feel of chatbot to match` company branding. 14 reviewers of Chatbit have provided feedback on this feature. | 81% (Based on 14 reviews) | |
Analytics | As reported in 14 Chatbit reviews. Gives user the ability to analyze conversations with the chatbot and see its performance. | 85% (Based on 14 reviews) | |
A/B testing | Allows users to test the efficacy of various responses through A/B testing. 14 reviewers of Chatbit have provided feedback on this feature. | 79% (Based on 14 reviews) | |
Role-based access | Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 14 reviewers of Chatbit have provided feedback on this feature. | 81% (Based on 14 reviews) | |
Collection of information | As reported in 14 Chatbit reviews. Can collect and store information from interlocators, such as email, phone number, etc. | 88% (Based on 14 reviews) |