Video Reviews
Next Step Ministries
337 CharityTracker Reviews
Overall Review Sentiment for CharityTracker
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The custom development aspects and customer support are outstanding. The ease of use is also fantastic. Review collected by and hosted on G2.com.
We'd like to send bulk texts to clients. Review collected by and hosted on G2.com.
I love the functionality of CharityTracker, as well as the ease of use. It's very flexible and we use it all the time. Review collected by and hosted on G2.com.
It's not the most user-friendly of systems, but we love it. I'd like to have a specific Account Manager, but it works to just email the help desk and they get back to you quickly. Review collected by and hosted on G2.com.
Charity Tracker is user friendly and an efficient way to organize resources for our clients. Review collected by and hosted on G2.com.
An online application for clients would be helpful. Review collected by and hosted on G2.com.
Charity Tracker makes me aware of needs in the community from other organizations and individuals with regular communication through email. Review collected by and hosted on G2.com.
There is not a way to delineate (that I know of) the types of needs and announcements from Charity Tracker. All emails come through in the same way. It would be helpful if they were categorized in some way. It just seems like information overload at times. Review collected by and hosted on G2.com.
Charity Tracker's support staff has been very kind in helping us customize the program to meet our needs. I am able to customize age ranges in order to match our reporting needs and add more sections to the demographics section. Review collected by and hosted on G2.com.
Unfortunately, the reports aren't the most helpful when matching our reporting needs. The report process is not very user friendly. Also, every individual requires a personalized login becuase the system does not allow more than 1 person to be logged onto the same login at a time. Review collected by and hosted on G2.com.
Easy to use for case workers. Great customer service and fast response. Used everyday for our nonprofit clients. Easy to edit/cater to our specific needs. Review collected by and hosted on G2.com.
It could be made to be more visually engaging to improve user management. Review collected by and hosted on G2.com.
Ability to keep different data all in one place. was an easy program to implement with our participants Review collected by and hosted on G2.com.
Sometime the systems aren't the most efficient. Ease of use can be difficult. Review collected by and hosted on G2.com.
Most of the post typically comes through in an email so you can see what is needed without logging into the site. Review collected by and hosted on G2.com.
You can not interact with or view attachments without logging into the site. You must navigate through feed for additional insight into what is needed for a particular agengy. Review collected by and hosted on G2.com.
