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ChannelGrabber Reviews & Product Details

Liam A.
LA
Ecommerce Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ChannelGrabber?

The eas of product imports, This makes the update of stock super easy. with how fast you can import products and link them, you will be up and running with channel grabber in no time Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

The software is being discontinued next year, which is a nightmare as they are trying to get you to move the pro version for money and takes the ease of many aspects of the software. Review collected by and hosted on G2.com.

Recommendations to others considering ChannelGrabber:

Don't currently start a new contract as they are ending the software lifecycle and they will be trying to get you onto the pro system when you have everything setup Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

We manage our orders via Channel Grabber, making it streamlined and simple. We can also manage all our messages and refunds via the software, which removes the hassle of searching through eBay or Amazon to find the order before responding. Currently stock management is being used on this software to control our stock Review collected by and hosted on G2.com.

ChannelGrabber Overview

What is ChannelGrabber?

Do you sell on eBay, Amazon and Play.com and: Constantly oversell products? Want to manage all your listings in one location? Struggle to keep up with orders coming in from multiple channels? Find printing picking lists, invoices and postage labels time-consuming? Then ChannelGrabber could be the solution for you! Update stock-levels in real time as orders are received Bring your courier and accounting needs under one roof Print labels, invoices and dispatch orders in just a few clicks Manage your entire online business through one single location Don't just take our word for it - Book an online demonstration today to find out just how much time and money using ChannelGrabber will save you! (P.s. It's probably a lot!)

ChannelGrabber Details
Languages Supported
English
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Product Description

Manage your stock levels, orders and dispatching for eBay, Amazon and ekmPowershop from one system.

How do you position yourself against your competitors?

Full one-to-one training
Unlimited phone and ticket support
Unlimited concurrent users
Simple, easy to use software


Seller Details
Year Founded
2012
HQ Location
Manchester
Twitter
@ChannelGrabber
1,099 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

Dave F.
DF
Overview Provided by:
Business Developer at ChannelGrabber

Recent ChannelGrabber Reviews

Sanay L.
SL
Sanay L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Channel Grabber"
The way it shows the available stock in the inventory is good. user interface is pretty easy to understand and one can easily get used to it.
Liam A.
LA
Liam A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Good but not being support anymore"
The eas of product imports, This makes the update of stock super easy. with how fast you can import products and link them, you will be up and runn...
Himanshi P.
HP
Himanshi P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great app for e commerce"
Helps great in business enhancement through wining more customers.
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ChannelGrabber Media

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9 out of 10 Total Reviews for ChannelGrabber

3.9 out of 5
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Sanay L.
SL
Team Lead - Projects and Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

The way it shows the available stock in the inventory is good. user interface is pretty easy to understand and one can easily get used to it. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

Sometimes there is a glitch while managing orders. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

By managing my stock.m in the inventory. It feels great that I an always having the correct number of orders mentioned. Review collected by and hosted on G2.com.

Liam A.
LA
E
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

This online software is so easy to implement into your business. The quick connection methods are perfect for any small business and import all your products into the software pretty much instantly. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

The customer support is shocking. You will get a 2-week window to discuss any issues you have anything. After that period, you better not want a response as no one will answer your issues. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

We use channel grabber as an all-in-one solution to merge all our eCommerce platforms into one. The easy-to-use stock management system pushes all your stock limits to all the channels, and the sales management area is easy to setup and use. Review collected by and hosted on G2.com.

Himanshi P.
HP
Deputy Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

Helps great in business enhancement through wining more customers. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

Not much is dislikable.. as of now I have not come accross anything such. Review collected by and hosted on G2.com.

Recommendations to others considering ChannelGrabber:

It is a great app .. hopefully more features must be added making it the best product as compared to peers Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

I am able to enhance my business by reaching out more customers Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

ChannelGrabber is great for streamlining any channels you use at your business. It also helps you also send customized invoices to your customers, which is great for a touch of personalization! The interface is simple to use, which helps save you time in the long run. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

ChannelGrabber falls short when it comes to its functions for triggering a low stock notification. It also lags in the time that it takes to sync to another piece of software. Review collected by and hosted on G2.com.

Recommendations to others considering ChannelGrabber:

Give it a try! I think new users will really enjoy the simple GUI and ease of setup. If you ever have any questions about the program, ChannelGrabber has fantastic customer service as well, and will get back to you as soon as they can. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

It does lack some features that larger, similar programs offer, such as sales performance pages and SKU/product linking across sales channels. With that being said, it has a great value in comparison with its competitor applications. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

Channel Grabber allows me to quickly and easily manage stock levels, order, and dispatching for multiple sites in one central location. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

I wish Channel Grabber had a "shopping cart" function, where I could remind people to complete their orders. Occasionally support staff takes a while to respond. Review collected by and hosted on G2.com.

Recommendations to others considering ChannelGrabber:

It manages my stock between selling channels with very little problems, the support service it great to, and best of all its good value compared with its competitors. It may take a while for the support staff to reply, so be prepared for that. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

On the product page, you can easily see what items have errors or are active which is VERY handy. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

I use this for my small, home-operated business and I really like that they are trying to make the program better all the time, and I love that the customer service is so prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

Although I do like that they are trying to better the software, the constant updates are annoying. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

I am able to keep track of all of my orders in a WAY more manageable way than going through all of my channels (Amazon and ebay mostly) separately. It definitely helps to have something that helps you sort out the orders by creating invoices. Review collected by and hosted on G2.com.

VT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ChannelGrabber?

It is the best retail ecommerce software for any kind of business either its small or large. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

It's services are good but the pricing is very high depending upon the benefits. Review collected by and hosted on G2.com.

Recommendations to others considering ChannelGrabber:

If you are not afraid of the money than you must use this product atleast once. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

shipping multichannel orders, creating multiple custom invoice templates, optimise content of a product and stock inventory management. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

I love that it helps organize and manage all in one. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

I like it very much, not much to complain about. It is easy to use and helpful for shipping process. Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

We manage shipping and billing mostly with this. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChannelGrabber?

Great tool for e-commerce using multiple channels. Makes my order processing easy and more efficient. Review collected by and hosted on G2.com.

What do you dislike about ChannelGrabber?

Customer service is either fantastic or non existent Review collected by and hosted on G2.com.

What problems is ChannelGrabber solving and how is that benefiting you?

Inventory automation and maintenance. When order is placed to removes from other sites Review collected by and hosted on G2.com.