Channel.me Cobrowsing Reviews & Product Details - Page 2

Improved Issue Resolution, Faster problem-solving with real-time collaboration.

Enhanced Customer Experience, Personalized support and guidance.

Reduced Support Time Efficient issue resolution.

Real-time Collaboration, Browse the web together with customers in real-time. Review collected by and hosted on G2.com.

Nothing to dislike here it's very fast and amazing Review collected by and hosted on G2.com.

The best part about Channel.me is its real-time customer assistance, which does not require downloading any extra software. It is fully browser-based, light and easy to implement and use. Review collected by and hosted on G2.com.

There is a scope for improvement in the customization part, offers very little interface branding options. Review collected by and hosted on G2.com.

It's a very simple and efficient software. Now our clients do not have to download another software specifically to see our screens. With Channel.e cobrowsing feature, our sales and customer service team are able to show our clients all the complex processes or display our products. Our clients now trusts us more than before. Review collected by and hosted on G2.com.

I would appreciate if there are more customization options to personlize the screen sharing experience. Apart from that, its a great software. Review collected by and hosted on G2.com.

Review:

"I came across Cobrowsing , and it has been an amazing experience! The content is well-curated, engaging, and consistently high-quality. What sets this channel apart is its [mention a specific feature, e.g., in-depth explanations, entertaining style, or unique content]. Review collected by and hosted on G2.com.

Its nothing to dislike in this channel from my best experience Review collected by and hosted on G2.com.

I believe the most helpful part about this is the way how it solves for back and forth email chains from customers to my team trying to explain themselves. Review collected by and hosted on G2.com.

I believe there should be regular updates to ensure we are keeping up. Also try to integrate a higher AI features. Review collected by and hosted on G2.com.

The installation steps were so simple, and you don't need knowledge of coding to understand and install channel.me Review collected by and hosted on G2.com.

The website interface is smooth, but it gives ann odd visual experience. Review collected by and hosted on G2.com.

This feature offers an ideal solution for times when your customers require technical assistance or when you need to help them through a complex purchase process. Review collected by and hosted on G2.com.

This is not common for all or not everyone know about this. Review collected by and hosted on G2.com.

The most helpful thing about Channel.me Cobrowsing is its ability to allow real time browsing and screen sharing between customers and the agents. It is also safe for usage of sensitive data. Review collected by and hosted on G2.com.

I hate that it has issues with some browsers for screen sharing. Also privacy can be very important to few people. Review collected by and hosted on G2.com.

i like that i am able to get help online with a click of a button you can talk to other employees and other people to help you get your problem resolved Review collected by and hosted on G2.com.

i havent found anything yet that i dilike Review collected by and hosted on G2.com.

It's an user friendly and easy to use , mostly I like that I can share the screen, with customers, guide them step-by-step and resolve issues efficiently without confusion. The interface is intuitive, and it saves a lot of time during support sessions. Review collected by and hosted on G2.com.

Although Channel.me Cobrowsing is generally effective, but I have noticed occasional minor delays during periods of high traffic Review collected by and hosted on G2.com.