52 Channable Reviews
Overall Review Sentiment for Channable
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The support team is the best I have worked with. They answer questions and address issues in a timely manner. I never feel like I am inconveniencing them with any tickets I submit. Review collected by and hosted on G2.com.
At first, establishing rules and configuring the settings can be difficult, but the support team does a great job of working on them with you. Review collected by and hosted on G2.com.
Channable offers me all of the capabiltiies that I have been able to leverage in other platforms which are far more cumbersome and time intensive. With Channable, we are able to setup well optimized product feeds with dynamic rules, filters, and all that good stuff - in just a matter of hours. For smaller catalogs, maybe even less than 1 hour.
Additionally, their team is second to none. The support is fantastic and the relationships with those that brought us on remain after onboarding (pretty rare in the SaaS world these days).
We work with large catalog clients who need frequent and ongoing updates, as their merchandising and marketing strategy is constantly changing. We use the platform all the time and find it to be the best combination of easy and powerful.
Can't recommend these guys enough. Review collected by and hosted on G2.com.
Can't think of anything that I don't like about Channable. It outshines every competing tool that I have worked with, in every way. Review collected by and hosted on G2.com.
Clean UI & Easy setup! We ran into a couple issues which the team was able to resolve in quick fashion. Review collected by and hosted on G2.com.
While it supports most integrations, some require more learning than others. Review collected by and hosted on G2.com.
The fact that it has everything you need to be successful on paid media channels if you have clients within the e-commerce segment. The tool can be easily implemented and quickly integrated into other platforms.
The support from the client service is also great! Review collected by and hosted on G2.com.
I dislike its complexity and that some options are not so intuitive to work around. Review collected by and hosted on G2.com.
I find the interface very user friendly. Channable offers a vast variety of outbound channels with wich, we can connect XML Feeds. It also offers a lot of formats to connect the inbound feeds. The "Rules" option provides a vast variety of deifferent types of rules with which we can modify our outbound feeds as required. Review collected by and hosted on G2.com.
There are a couple of drawbacks. First of all, there is no option to limit the number of Items in an outbound feed based on some sort of criteria.
Secondly, we cannot compare and exclude items based on history. For example, we cannot setup a rule saying that if an Item based on some sor of ID was published 90 days before, it should be excluded from the Feed.
Thirdly, I can definitely consolidate two inbound feeds but I cannot consolidate two or more than two outbound feeds. Review collected by and hosted on G2.com.
The best function is the Search Ads customisation tool which allows us to use data feed fields in the search campaign. We also use the data feed customization tools to edit the feed to be different from Google to Facebook to other sources. Review collected by and hosted on G2.com.
The service is self-service. This can be a challenge for people who do not understand data feeds, so there is a large gap of knowledge someone has to have to be able to use the tool. Review collected by and hosted on G2.com.
What I Like Most: Datafeed management
Channable is really easy to use and does a lot of the hard work for you. I love how it pulls together information about my products from different places and then helps me get them out there on big sites like Google Shopping, Facebook, and Amazon.
The best part? It automatically handles my ads and shows me how they're doing. This means I can make changes on the fly to make sure my advertising is as good as it can be. It's a very handy tool that's definitely helped me step up my online selling game. Review collected by and hosted on G2.com.
What i dislike: order integrations
Channable is quite expensive for what it does. The tool itself is handy and does a lot, but I feel like the cost could be a bit more affordable, especially for small businesses just starting out with e-commerce. It's an investment for sure, and while it does bring some good returns in terms of efficiency and visibility, the initial price point can be a barrier for some.
Also, the setup process can be a bit tricky if you're not very tech-savvy. I had to go through a bit of a learning curve to really get the hang of it. A more user-friendly interface or better guidance for beginners could improve this Review collected by and hosted on G2.com.
It helps us automate many processes that could cost us a lot of time without channable. Also it gives us the oppertunity to enhance our clients feeds without any additional dev work or hassel.
Channable is great to combine multiple imports and send the data to a variaty of channels.
With help of the ppc tool it is possible for us to create powerfull data driven campaigns for our clients to maximize results and profit.
Another benefit is the support department they are always very helpfull and offer great support Review collected by and hosted on G2.com.
When you call support they always respond quick but when you send an email to support they respond a bit slower. Next to that their aren't that many dislinkings Review collected by and hosted on G2.com.
People, Technology: The people are amazing, support is timely and helpful. Tech: Logical UI, comprehensive platform connectors, efficient, repeatable, error-free, I used it for Google Shopping and Facebook Shopping. It makes it easy to modify attributes for the platforms without having to touch the underlying ecommerce site. Different rules, different sites no problem. I used it to audit data in my web store, and used the export functionality to mass-update products. I used it to migrate all my products when we moved to shopify. It saved literally hundreds of hours of effort. I am used to writing SQL queries so I found the procedural setup for creating rules to the product feeds easy and intuitive. Review collected by and hosted on G2.com.
I honestly have no complaints. I cannot reiterate how important the Channable staff is. In a sea of choices of products that [mostly do the same thing] the absolute differentiator is make sure you do business with the right partners. Your search ends here, because there is no way you will find a better partner than Channable. Review collected by and hosted on G2.com.
