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Certn Reviews & Product Details

Ravi C.
RC
Brand Ambassador
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Certn?

User friendly and wide range of options to use. The customer support is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Certn?

Nothing so far everything is good with Certn. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Easily completeing the background Checks. Review collected by and hosted on G2.com.

Certn Overview

What is Certn?

Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait?

Certn Details
Product Website
Discussions
Certn Community
Languages Supported
English, French, Spanish
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Product Description

Certn helps property managers and financial institutions identify, assess, and manage applicants to find the best customers.

How do you position yourself against your competitors?

We pride ourselves on being fast, friendly, and comprehensive.


Seller Details
Seller
Certn
Company Website
Year Founded
2016
HQ Location
Victoria, British Columbia
Twitter
@certn
667 Twitter followers
LinkedIn® Page
www.linkedin.com
332 employees on LinkedIn®
Description

Certn is a technology company specializing in background screening and identity verification solutions. Their platform offers comprehensive services for businesses to assess the suitability of candidates and partners, including criminal record checks, employment verification, credit reports, and more. Certn leverages advanced technology and data analytics to provide fast, accurate, and compliant screening processes, helping organizations make informed hiring decisions while enhancing security and trust. For more information, visit their website at https://certn.co.


Sydney V.
SV
Overview Provided by:

Recent Certn Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Quick and Efficient"
Certn is by far the easiest and most user-friendly backcheck service I have used so far. They have a huge library of various different types of che...
Ravi C.
RC
Ravi C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Review for Certn"
User friendly and wide range of options to use. The customer support is really helpful.
JZ
Joy Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Good service and company"
I like that they were easy to get started with and are straightforward with communicating.
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Certn Media

Certn Demo - Whitelabelled
White labelled to meet your needs and make your candidates feel comfortable.
Certn Demo - Mobile-Friendly Packages
Certn can be used on the go on an internet-enabled device.
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Video Reviews

170 out of 171 Total Reviews for Certn

4.7 out of 5
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170 out of 171 Total Reviews for Certn
4.7 out of 5
170 out of 171 Total Reviews for Certn
4.7 out of 5

Certn Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CertnQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
TD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certn?

I find Certn user friendly, easy to access and the results you are looking to receive are fast. There is no log processing time or wait time. You simple enter in the required information and you get the results. Easy as 1,2 3. I like this because the person doesn't need to be running around to different places - I do it from my office. All this with the cost of the service makes it a simple choice foe me. I won't be going anywhere else for this service. Review collected by and hosted on G2.com.

What do you dislike about Certn?

With using Certn - I have had no isues with any of the features that is offered. It is a program more companies should utilize. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

the benefits are that we can use this ourselves without needing to send people into get it. The results are quick and with this there is no loss in time to get people to work. Review collected by and hosted on G2.com.

Shradha J.
SJ
HR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certn?

The whole process is very easy. During the process we have received prompt support form Certn. The reports received to us are trustworthy and acceptable everywhere. All the features available are very useful in assesing employees as well as candidates. We are going to use this feature for all of our new hires. The website is designed with ease of implementation in mind. The website is an excellent ease of integration with other services. Due to all this obviously our frequency of use will increase surely. Great Service !!! Review collected by and hosted on G2.com.

What do you dislike about Certn?

There is nothing to say about dislike about them. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Our clint were not accepting the other reports due to trust issues Review collected by and hosted on G2.com.

Kathy M.
KM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certn?

Easy to use, ease of implementation, get results quickly and helps with the recruitment process, team members like that we are ensuring their safety by background checking Review collected by and hosted on G2.com.

What do you dislike about Certn?

Nothing at this time everything has been working great Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Ensuring we are hiring people that do not have a criminal record. We did not do the background checks before and a team member stole a tractor from our company. He tried to sell it on marketplace and that is how we caught him. When we looked into his background at that point he had several sheets of charges for theft. Review collected by and hosted on G2.com.

Keilen M.
KM
People & Culture Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certn?

I like that Certn's platform is simple, user friendly, and the checks are done promptly and in great detail. The support team is also very quick to respond and provides great resources. In terms of user experience on the candidate's end, I have received feedback that the instructions to have your background check done are clear and succinct, and leave little room for error or misinterpretation. Review collected by and hosted on G2.com.

What do you dislike about Certn?

It would be really helpful if we could add our own notes to the final application once it has been completed. That way, if it has been tagged as 'review,' we could add our own findings and ensure we have everything documented in the Employee's profile. I also think that the final report summaries could be better laid out/easier to read. Right now, I find it takes time to figure out what section I want to look for. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Certn is solving the issue of prompt, secure, and detailed background checks. It has helped our company do checks for both American and Canadian new hires all on one platform. Certn has also solved the problem of lag time when doing background checks for candidates. There have been no issues or doubts that we will receive results before the first day of employment. If any issue arises, the application status is real-time and I know to follow up when/if needed. Review collected by and hosted on G2.com.

Response from Gabe velenosi of Certn

Hi Keilin, we appreciate your feedback and are pleased to hear that you are enjoying our platform. In terms of being able to add notes to the final application once it has been completed, you can add a comment in the 'Applicant Info: Comments' field. I understand that someone from our Customer Success team has been in touch with you, so I hope that you are now commenting away!

BN
Director of Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certn?

We find Certn's multiple service offerings useful for background checks. We selected Certn because they are integrated with Vanta, a software we use for compliance monitoring. Review collected by and hosted on G2.com.

What do you dislike about Certn?

We do not have enough hires to have an answer to this question. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

We need to do background checks on new staff. Certn does that. Review collected by and hosted on G2.com.

Heather D.
HD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certn?

When we received a price increase with our old supplier, it was time to find a new company for our background checks and driver's abstracts. After doing some research, I decided to move forward with Certn. Their prices were better, the process is much more streamlined and the account set up was easy peasy. I am very glad we switched! Review collected by and hosted on G2.com.

What do you dislike about Certn?

I wish the invoices were detailed (ie. showed the name of who was checked) so I knew who the invoice charges were for. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Making the process of getting background checks and driver's abstracts for new hires much easier! Review collected by and hosted on G2.com.

LS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certn?

using the web site is very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Certn?

on actions button it would be great if there was a way to cancel the background check

email alert stating that a candidate pending completion of background check

when a backgroudn check somes out adverse, we should ge an email right away Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

while putting a process in place and background check, it helps hire the right candidates, we work in manufacturing and require to make sure that are drivers don't have any infractions Review collected by and hosted on G2.com.

GP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certn?

Quick turnaround is the best best thing, even during the holidays I was sure that they will get the work done. Review collected by and hosted on G2.com.

What do you dislike about Certn?

not detailed sometimes, it's hard to interpret if it's says that it has been partially verified Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Enhanced criminal record check is making sure we hire the right people for the company. Review collected by and hosted on G2.com.

KG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certn?

I was pleasantly surprised by how easy it was to sign up and get started with Certn. This has not been my experience with other vendors in this space. And when I need something done quickly, I appreciate vendors who are ready to roll! Review collected by and hosted on G2.com.

What do you dislike about Certn?

It was unclear if I needed to enter additional contact details/email addresses to produce a check on one person, or if they were asking for info for multiple checks. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

Checking the background of new employees Review collected by and hosted on G2.com.

Dorothy I.
DI
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certn?

Certn has performed sevral checks for us at CFO Inbox Services Inc. Their systems have been quick and provide an additional tool in our hiring process. Whenever I have needed help, they have been very prompt in their replies too. Review collected by and hosted on G2.com.

What do you dislike about Certn?

Nothing! Certn has delivered everything I am looking for in a screening process. Review collected by and hosted on G2.com.

What problems is Certn solving and how is that benefiting you?

We are in the accounting and bookkeeping space, and it is critical that all of our employees are screened. Review collected by and hosted on G2.com.