Certent Equity Management Pros and Cons

The software is very user friendly and there are many help articles to help self learn the software. The support team is also helpful. Review collected by and hosted on G2.com.

Sometimes reaching out to customer service does not yield a quick enough response. Review collected by and hosted on G2.com.

The Team that has helped us implement the product was fantastic. They walked us through the process and truly held our hand to ensure we were setting it up properly. Armed with the software our Equity Management has become smooth and manageable vs. an extremely challenging task. Review collected by and hosted on G2.com.

I would like a better UI/UX experience but that is because I'm a tech nerd like that. Review collected by and hosted on G2.com.

Customer service is great! I have had great experience with every rep. Review collected by and hosted on G2.com.

The online ticketing system glitches sometimes, which does not allow you to submit ticket online and you have to call it. Review collected by and hosted on G2.com.

I recently took over our equity management after the previous owner left the company. I have called Certent multiple times for help with various issues as I learn this new process. They have always exceed my expectations and resolved my problems quickly. Review collected by and hosted on G2.com.

Due to an internal situation, I have had to make numerous changes to our grants. Each change needs to be made at the individual level, and can't be a mass change at the grant date level. This is a very long and tedious process, though only a needed process because of our internal sitation and I'm sure not something that happens often. Review collected by and hosted on G2.com.

Very easy to use and user friendly. Customer management team is very responsive and always available to help. Review collected by and hosted on G2.com.

Integration from Certent to BAML is not seamless. Review collected by and hosted on G2.com.

Certent provides great customer service to our organization. We work hand in hand with them in regard to our equity management and upcoming vestings/settlements. Our collaboration with Certent is extremely helpful and integral in providing our employees with accurate results. Review collected by and hosted on G2.com.

N/A - I have zero complaints or concerns with Certent Review collected by and hosted on G2.com.

Having all of our equity program information in a portal where everything is at your fingertips. Reports are easy to run. Review collected by and hosted on G2.com.

Some items need to be manually entered.. Review collected by and hosted on G2.com.

Ease of use.

Tremondous reporting capabilites

Number of features Review collected by and hosted on G2.com.

None that I can think of. The software comes with many features. Review collected by and hosted on G2.com.

Easy to use templates and great customer service Review collected by and hosted on G2.com.

More customization is required for reports Review collected by and hosted on G2.com.

Easy to use, reporting and centralization Review collected by and hosted on G2.com.

Price a little bit expensive and initial setup longer Review collected by and hosted on G2.com.