Certain Reviews (128)

Reviews

Certain Reviews (128)

4.3
128 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its excellent customer support and customization options, which help them tailor event management to their specific needs. Many find the platform user-friendly once they overcome the initial learning curve, although some note that it can be complex for beginners. Overall, the responsive support team significantly enhances the user experience.

Pros & Cons

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BB
Beth B.
Small-Business (50 or fewer emp.)
"TAB Special Event App"
5/5
What do you like best about Certain?

The Gather Digital "Back Office" is extremely easy to navigate - and very self-explanatory in terms of adding events, speakers, maps. It's also very easy to import my own lists of exhibitors, attendees etc. I also like that they are continually updating and adding new features. Review collected by and hosted on G2.com.

What do you dislike about Certain?

The pricing structure isn't my favorite - but that might be a unique issue for us. We signed on to have 5 gatherings - and due to some economic issues - two of our programs got scrapped so we didn't need the apps. I guess I'd prefer a more of a pay as you go model? But they did work with us to make sure we got a solution, so it wasn't the end of the world. Review collected by and hosted on G2.com.

Miki T.
MT
Miki T.
Communications and Meetings Director
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Amazing solution for tracking CEUs at events"
5/5
What do you like best about Certain?

I love the flexibility in creating CEU tracking for our attendees and the simplicity for attendees to track their CEUs in specific CEU categories. Working pre-event with Gather Digital staff was straight forward and very responsive. Attendees of all generations were excited to use the app and feel comfortable email/printing their CEU certificates. Attendees also enjoyed the interactive exhibit hall map and creating their own schedules with ease. Review collected by and hosted on G2.com.

What do you dislike about Certain?

My only initial concern working with Gather Digital was the cost for an association our size, but they have provided a solution to areas we were using multiple vendors. Review collected by and hosted on G2.com.

Stephen L.
SL
Stephen L.
Director Of Information Technology
Enterprise (> 1000 emp.)
"Enjoy Using Gather Digital to Implement the App Quickly and Easy to Update"
4/5
What do you like best about Certain?

It is easy to implement and update the Gather Digital App. It is available for both iOS and Android. Great table support staff that go the extra mile. It's a personal service. I like the general design of the app. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Some limitations on the Home page with the design and the way it works. The Twitter feed and layout are weak. The product can seem expensive to some. Users have issues with password resets--a common problem with all websites and apps. Review collected by and hosted on G2.com.

Danielle K.
DK
Danielle K.
Assistant Director
Higher Education
Enterprise (> 1000 emp.)
"Mobile App for large annual conference"
5/5
What do you like best about Certain?

all of the features to help attendees organize and plan their conference experience Review collected by and hosted on G2.com.

What do you dislike about Certain?

we would like to have a video demo from Gather Digital that we could share with our audience on how to use the app in general Review collected by and hosted on G2.com.

Melissa R.
MR
Melissa R.
Marketing & Communications Specialist
Hospital & Health Care
Mid-Market (51-1000 emp.)
"American Society for Healthcare Engineering (ASHE) Event App Review"
5/5
What do you like best about Certain?

I'm so pleased with everything. The CMS tool is so intuitive and easy to use and updates are automatic. Everything is laid out so well from a design standpoint. Adding content is quick, easy and very self explanatory. The customer service is outstanding. I have worked directly with Wendy Nelson and Pete Skeele and both have gone above and beyond to ensure that our app is functional and that we are able to add anything that we need and w always have the latest content updates. They are with us from beginning to end and are always there to support us in any way and resolve any issues we might encounter. Our attendees are all very pleased with the app and always provide us with excellent feedback on the content and how user-friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Honestly, I have no complaints. We have had the best experience with Gather Digital. We are currently about to open up our fifth conference event app which will be live in 2018 and every app has been more robust than the last. I am looking forward to the new design layouts available to us for this app. I can't wait to see what it will all look like when it's complete and see how our attendees will like the new look.

If I had to mention one area for a bit of improvement, it would be in the social media area. If the "feeds" i.e. photo and activity could be combined so that users could post photos with status updates and be able to like and comment. Currently, photos can be posted with a caption and text can be posted in the activity feed, but there is no correlation between the two so combining the two for a ore "Instagram", "Facebook", "Twitter" feel would be ideal. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Experience of Certain program "
3.5/5
What do you like best about Certain?

the appointment system and certain check in application are really good and easy to use Review collected by and hosted on G2.com.

What do you dislike about Certain?

glitches in reporting, forms and finance management areas Review collected by and hosted on G2.com.

Jeff S.
JS
Jeff S.
Executive Director
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Incredible Meeting App for our Annual Scientific Meetings"
5/5
What do you like best about Certain?

Meeting app flexibility is outstanding. It allows us to built annual meeting agenda, add meeting supporting documents and 500+ scientific abstracts with great ease. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Once scientific abstracts have been entered into the app, it is cumbersome moving them within the app when changes must be made. Review collected by and hosted on G2.com.

Kathryn A.
KA
Kathryn A.
Event Planner
Events Services
Small-Business (50 or fewer emp.)
"Extremely User-Friendly for the Planner - And our attendees / members really enjoy the app"
5/5
What do you like best about Certain?

That I can work in the app dashboard and view my edits/updates in the web link on my side-by-side screens. It gives me real-time updates as to how the app is functioning and how it will appear to my members and attendees. Review collected by and hosted on G2.com.

What do you dislike about Certain?

I wish the polling feature worked a little differently. We have to use Turning Point Technologies now for engaging our audiences with questions during lectures. Since they are often medical/clinical presentations, the questions often appear in the middle of the PPTX presentations. Since all PPTX presentations are made available via the app in a PDF format, if the attendee steps out of the PDF link to tap on a Polling/Audience Response Question - and then goes back to the PDF of the power point to continue following along with the speaker, the PDF opens at the first slide. This doesn't work well when speakers have 20 - 60 slides -RE: they are not going to pause long enough each time for the folks using the mobile app to catch up to where they are in the PDF slides on the app. I wish the polling could integrate more with the PDF slides ... then I could get away from the clumsy and undependable keypad remotes we currently use. If someone could figure this out ... they would be rich!! And I would be so happy! Review collected by and hosted on G2.com.

Luke M.
LM
Luke M.
District Director
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great Product for Meeting"
5/5
What do you like best about Certain?

I had a great experience networking at our event using this event and are now utilizing this app for a new event I am coordinating. Ability to use the badge game to increase participation at my upcoming event. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Price model is a little hard for non-profits, but is manageable. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Gets the job done, but designed by programmers"
2/5
What do you like best about Certain?

Should you find yourself getting proposals from various Event Registration Systems, you can trust that Certain has most of the boxes checked that some of the bigger players have: Event configuration, room block management, event websites, forms, groups, and more. Review collected by and hosted on G2.com.

What do you dislike about Certain?

While I mentioned that they have most the bells and whistles you are looking for, you might find it extremely difficult to manage these features. Certain was designed by programmers, so the majority of the components are not intuitive in their location or application. Review collected by and hosted on G2.com.