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The solution is highly editable - they will have a team that will listen to your needs, followed by them drafting a proposal solution, and you start from there.
The team service is five stars - high levels of effective communication and empathy; answers to questions are given in a timely way.
CERTA terminology and philosophy are straightforward to understand. Workflows, swimlanes, and logic are easy to map to your TO-BE solution, reassuring that your team will be able to maintain it after the implementation.
Although we initially started working on Waterfall, we slowly but surely moved to Agile methodology.
CERTA allows you to see the progress in the QA environment. We have conversations based on actual progress, making them able to confirm the user needs are being covered.
They very easily understand the business language. Review collected by and hosted on G2.com.
Only one person can edit the application simultaneously - which becomes a bottleneck on how fast improvements/changes can be applied to the solution simultaneously.
We have started working on workarounds for it, creating copies of the application and then merging it, but at this point, I cannot comment on the effectiveness of this method.
The PROD environment has a URL that does not end with the .com domain which causes confusion to our stakeholders.
CERTA has dashboards and reports capabilities that refresh in real-time, the customization is basic. NOTE: They have integration with Tableau Review collected by and hosted on G2.com.
34 out of 35 Total Reviews for Certa
Overall Review Sentiment for Certa
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The team is incredibly dedicated and focused on meeting the project's objectives, both in terms of substantive delivery and hitting milestones according to set timelines. Their communication is clear and consistent, and they both communicate regularly with the company's implementation team and prepare weekly / monthly updates for leadership so that all key stakeholders know the implementation status. Review collected by and hosted on G2.com.
There is much more work involved to implement Certa than our team understood before the engagement began. I think the Certa team would benefit by more clearly / proactively communicating the time commitment and need for a project manager before the contract begins / during the contract negotiation phase, when those resources can be allocated. Review collected by and hosted on G2.com.
Certa is an excellent third party management tool with end to end visibility and features customized modules on compliance management. It also helps in integrating ESG Reporting and RIsk management across various industries and ensure the customer satisfaction is prioritized by keeping the regulatory standards that needs to be met. by third parties, ensuring brand reputation and public image for the products. Review collected by and hosted on G2.com.
The process and work flow configurations are quite time consuming and can be improvised for a seamless user experience. Also the UI enhancements can be better and must be done in a regular manner from the upcoming release versions for better usability and consider the continuous feedback on the processes that are managed. Review collected by and hosted on G2.com.
For the past six years, Uber has relied on Certa for supplier onboarding and has never encountered any problems. Certa offers unparalleled flexibility, allowing customization to meet specific business requirements without the need to wait for widespread feedback. Their customer support sets the industry standard, boasting an impressive SLA of under 12 hours. Certa seamlessly integrates with a multitude of third-party tools, including crucial ones like OFAC, D&B, ESG, government tax verification portals, Coupa, and Oracle.
Certa's user-friendly interface and straightforward implementation consistently position it ahead of competing software solutions. Review collected by and hosted on G2.com.
Nothing specific to dislike about Certa. Review collected by and hosted on G2.com.
Certa’s user-friendly drag-and-drop interface makes it incredibly easy to set up and manage automated workflows without requiring any coding knowledge. This accessibility enables our team to focus on driving innovation and growth, rather than getting bogged down by repetitive tasks. Additionally, the seamless integration with our existing business systems ensures a smooth transition and enhanced productivity across the organization. Review collected by and hosted on G2.com.
Although Certa is generally intuitive and user-friendly, the platform could benefit from more comprehensive documentation and resources, particularly for setting up complex automation processes. Furthermore, the customer support response times could be improved, as some inquiries took longer than expected to be addressed. These minor drawbacks may pose challenges for businesses with specific or time-sensitive automation requirements. Review collected by and hosted on G2.com.
It's the ease and convenience; plus the convenience in prompt is super helpful. I kept going back to use the tool in my day to day activities. Love the addons, and super friendly user interface. Cusotmer support was always super responsive. Easy to implement and integrate with my tasks. Review collected by and hosted on G2.com.
Could be faster, and sometimes the results feel mechanical Review collected by and hosted on G2.com.
I like the interface of the application and the varity of available options present in its library and its feature of creating our own module and save it as a template. The best thing about certa is its diversity,as it enables user to deploy third party solutions swifter. Review collected by and hosted on G2.com.
As far now I have use certa I haven't come across any such thing which I would call a dislike. Review collected by and hosted on G2.com.
I love Certa`s intuitive platform and automatic onboarding, which shop us infinite hours. Review collected by and hosted on G2.com.
The only downside is that some advanced features take time to learn to fully use. Review collected by and hosted on G2.com.
Easy to on board suppliers / Vendor.
This for all type of Organization (Small, Medium, Large).
One of the best third party lifecycle Management platform. Review collected by and hosted on G2.com.
Nothing, that like is disliking in Certa. Review collected by and hosted on G2.com.
I have never seen the platform like Certa, Simply awesome with easy to use and take a risk assessment decision Review collected by and hosted on G2.com.
All over good experience with good user interface Review collected by and hosted on G2.com.
