Celtra Reviews (409)

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Celtra Reviews (409)

View 1 Video Reviews
4.4
409 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Celtra, which allows both designers and non-designers to create engaging ads quickly. The platform's ability to handle rich media and provide comprehensive reporting enhances creative workflows, making it a valuable tool for digital marketing. However, some users note that the customer support could be improved, particularly regarding documentation and response times.

Pros & Cons

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Jackson E.
JE
Jackson E.
Director of Talent Acquisition
Mid-Market (51-1000 emp.)
"Really convenient to share social assets and a lot of other stuff with the team"
4/5
Brendan R.
BR
Brendan R.
Programista Full Stack
Mid-Market (51-1000 emp.)
"Increase Your Online Advertising Success with Celtra's Dynamic Ad Delivery"
4.5/5
What do you like best about Celtra?

I like the fact that Celtra is easy to use, even for those with no design experience. Its effectiveness in delivering campaigns exactly as designed also adds to its undeniable appeal! The platform allows teams of people from different departments and external contributors to all have access to their own creative, making collaboration a breeze. It allows us to create dynamic, engaging ads with interscroller units while keeping our clients entertained - delivering successful results every time. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

I dislike the lack of a rapid response team for incidents in Celtra. In addition, the price point is too high and unnecessarily restrictive, leading practitioners to develop their own solutions rather than buy in. This resistance has been exacerbated as vendors like In-Housing have also gained traction in the digital marketing space. Review collected by and hosted on G2.com.

AK
Adrijan K.
Small-Business (50 or fewer emp.)
"AdOps"
5/5
What do you like best about Celtra?

Working with Celtra feels like there is always something innovative for businesses in terms of looking to increase the speed and quality of creative production for display marketing. It gives us freedom to create unique solutions for clients which are tailored to brand specific needs, ensuring that the highest standards of quality and creativity are met. The platform also fills the gap for clients who do not have in-house creatives for handling display marketing. Beyond this, platform also offers extensive creative analytics, allowing users to track and analyze their creatives in order to ensure that they are achieving the desired results. Overall, Celtra Platform is a great solution for businesses looking to increase the speed and quality of creative production. It provides freedom to create unique creative solutions. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

Not all formats are RTB compatible, creatives are not exportable, sometimes the creative in builder doesn’t look exact like in live enviroment, likely due to differences in screen ratio and address bar which is not present in the preview. Review collected by and hosted on G2.com.

Ryan D.
RD
Ryan D.
Lead Customer Marketing Specialist
Enterprise (> 1000 emp.)
"Celtra is Fantastic!"
4.5/5
What do you like best about Celtra?

I appreciate Celtra Ad Creator the most for its remarkable usability, speed, intuitiveness, and power. The component-based drag-and-drop platform is known to create a "templated" design; however, this has been proved wrong as it provides comprehensive features that let you make captivating ads with HTML5 mobile technology swiftly. Compared to bulky Flash banners, which take a reasonable amount of time in quality assurance tests, code-free creation via Celtra removes such issues while still producing reliable results ideal for professionals in the visual arts industry. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

I wouldn't say I like the complexity of Celtra's report-making tool. It can be challenging to generate customized reports due to their obscurity and lack of intuitive design. Additionally, it is not straightforward when replacing creative assets within a campaign folder; often, elements are removed instead of improved upon, necessitating us to develop unique solutions for maintaining functionality. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Enterprise (> 1000 emp.)
"Very pleased with the Celtra platform"
4/5
What do you like best about Celtra?

It's an easy platform to use, and is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

Often opens too many tabs as I work around the platform. My company thinks it's too expensive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"A real review from somebody that uses Celtra since 2012"
5/5
What do you like best about Celtra?

I´ve been testing several ad builders, a lot; Celtra wins in every parameter, easy to use, scalable, fast, solid, friendly environment, metrics, reports, etc Review collected by and hosted on G2.com.

What do you dislike about Celtra?

I work from Latin America and will be very usefull to have a support documentation in Spanish. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Not the best Creative Automation tool but it will do the job"
2.5/5
What do you like best about Celtra?

Lots of functionalities such as localization of the assets via feeds, and changing template sizes semi-automatically. It's not bad for static simple images. Especially if you use more banners rather than photography in your ads. DPA functionality is probably the best product of Celtra. Their account structure is good if your company is producing assets at a global level and mostly campaign-based creatives (seasonal, changing with new shooting and campaign images). Review collected by and hosted on G2.com.

What do you dislike about Celtra?

Buggy tool, it would crash and give random errors, user experience is not great (example: You would click the back button instead of going to the previous page it goes to the account. Meaning you then have to click again on your project, etc). I felt like I'm using a tool still being beta tested with the customers as only this would explain this many bugs and errors.

Very bad customer support & knowledge base. They don't have chat support and when you contact customer support they reply to you via email. If you report multiple issues at the same time good luck identifying which email is for which question.

The most important learning for me is that when a company claims they do all they probably don't do it well. Celtra would claim that you can do all creative automation (DPA, video production, size changes, feed-based automation, gifs, asset distribution to platforms, naming conventions, taxonomy), and yes technically you can do all that but at a cost of your time. In the end, because the tool is buggy, you don't get proper support and since it will crash, throws errors a lot and you will probably spend the same time manually creating your assets. Review collected by and hosted on G2.com.

Response from Daylin Hull of Celtra

Hi! Thanks so much for this information. We're so glad to hear you're getting usage out of our DPA product along with our templates but are sorry to hear the Builder has been creating some confusion! We totally understand that while some things are pretty simple, other things can take some time to navigate. Our team has been actively working to make the tool a more seamless experience so we really value this feedback!

Although we don't currently offer chat support, we do have a Global Support team who is ready to assist. Please note, like with any Customer Service team, it's important that any issues be separate so our team can expedite the handling of each and every one. We do appreciate and understand this can sometimes create frustration but it helps our Support team respond in the timeliest of manners with the most up to date information and care.

Our Support site documentation is quite thorough and our team is always here to assist and debug alongside you! I'm taking this feedback to our team so please don't hesitate to give us a shout as we'd love to help any way we can.

Should you want to provide any further details, please do send our support team an email with feedback at support@celtra.com. Thanks for taking the time to let us know the difficulty you've been experiencing!

See how Celtra improved
LC
Lisa C.
Small-Business (50 or fewer emp.)
"Celtra Experience"
3.5/5
What do you like best about Celtra?

It can easily be used for templated designs. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

Unlike other editing platforms, Celtra should be accessed online. Review collected by and hosted on G2.com.

Response from Daylin Hull of Celtra

Hi! Thanks so much for this information. We're so glad to hear you find the Builder helpful for designing templates!

Please note that Celtra is accessible online. If you're having any issues logging in, please don't hesitate to reach out to Support to assist, support@celtra.com. We'd love to help wherever it's needed or any way we can!

See how Celtra improved
Jennifer T.
JT
Jennifer T.
Data Specialist
Mid-Market (51-1000 emp.)
"Celtra is an incredible tool that performs well!"
4.5/5
What do you like best about Celtra?

There is no design experience required to use Celtra effectively. It's straightforward how to tell when campaigns are put together well and are running smoothly. Additionally, it allows for cross-collaboration by giving external partners flexibility when accessing other creatives. The platform allows us to create interscroller units-- which are high-impact and responsive creatives. This way, we can run engaging and exciting campaigns for our customers! Review collected by and hosted on G2.com.

What do you dislike about Celtra?

I wouldn't say I like Celtra because the help materials are often unclear, showing a user implementing many different creative ideas without explaining the technical limitations or offering guidance on how to do them. I hope more skin implementations will be available in the future, but I would rather see more desktop versions first. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
EM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Celtra Automate - Quality output"
5/5
What do you like best about Celtra?

Celtra's automate product is an amazing products that allows us to scale content fast and effectively. Connecting it to our Own systems was also very simple and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Celtra?

The only downside using celtra, just as with other applications, is the training. it's very intuitive but unless you have used data feeds to manage scale in the past, you will need some light training. Review collected by and hosted on G2.com.