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Capterra
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129 Capterra Reviews
3.8 out of 5
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48+ months
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DH
Deborah H.
S
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
A platform with all the key elements to know and deepen about the software. In the first instance it acts as a search engine by category, in my case I usually look for tools for forecasting and sales management. Each software has its description, option of plans and prices, functionality and user reviews as well as links that send you directly to the provider. Any platform, no matter how unknown, can be found in capterra, which is very useful for the company when deciding on a product. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
I don't like the support of this platform as it doesn't provide effective attention since you have to wait a long time. On the other hand there are software that their reviews are not up to date and we obviously as a company pay special attention to this. Review collected by and hosted on G2.com.
PL
Padhu L.
Process Executive
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
It is like a One-stop-shop to know information, real-time user reviews about any product in one place. It helps us find alternatives of the product, compare with similar products and helps to make a decision. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
The time taken for the validation team to publish a review takes too much time (around three weeks), whereas the other review platform like G2 processes the same in just one or couple of days. Review collected by and hosted on G2.com.
SR
shiva r.
Content Marketing Manager
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
Capterra's listing ads are sneaky and brilliant. For a particular b2b campaign, Capterra's PPC made a mark and helped our client secure highly qualified leads fast. The leads were warm and of high quality, than other inbound campaigns, we ran for the client. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
The PPC cost might be a tad bit high and the self-serve campaign is not that great as compared to other ppc platforms. Review collected by and hosted on G2.com.
SR
susanta r.
System Engineer
Enterprise(> 1000 emp.)
What do you like best about Capterra?
It is one of the best platforms to get a better product for your organization . You will get better software by comparing it with other competitors. You will get reviews from users around the globe based on which you can decide about the product you want to buy. For product owners, they can list their products and get reviewed by real and authenticate users. Based on the feedback, they can improve their product to meet the market standard. They have very simple UI.It has various categories from which you can choose your product. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
The thing I dislike the most is that they are not rewarding that reviewer properly. Some reviews are not legit. If you review a product directly by sign in to your LinkedIn account, it will not reflect in your profile review list. Review collected by and hosted on G2.com.
EB
Elise B.
Marketing Strategist
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
I appreciate the ability to compare similar products side by side and the respective features. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
It rarely has actual information about pricing, and I'm suspicious about authenticity when I know people are compensated for reviews.
I also don't feel that it necessarily reaches our target market, which is people who are NOT currently using software. Review collected by and hosted on G2.com.
MS
mehrose s.
Marketing Manager
Mid-Market(51-1000 emp.)
What do you like best about Capterra?
Capterra is the best software review website as it helped me found amazing software for work with great reviews that saves time. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
There is no such thing to dislike but capterra needs to be precise in its content. Review collected by and hosted on G2.com.
HB
Hisham B.
Project Manager
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
Prosperous information about many apps and software, mainly used worldwide. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
They also stopped gifts for reviewers for their apps, which made us feel not appreciated for all our efforts. Review collected by and hosted on G2.com.
CA
Chanaka A.
Freelance graphic designer
Graphic Design
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
I like the friendly user interface and how informative the website is. Rather than reading tons of text to get what you need, Detailed reviews are posted clearly. And even video reviews are available for users who like to hear rather than reading. And compared with its competitors Capterra gets more traffic than others and they have a vast collection of software to chose from. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
I dislike the fact that it has no data available for any reviewers. If they have built a reviewer profile that way it'll be easier to understand and analyze the review. Review collected by and hosted on G2.com.
AT
atunaisa t.
Police Officer
Mid-Market(51-1000 emp.)
What do you like best about Capterra?
I love and know that this site helps other apps getting good feedback. Especially when inventing new ones that can be of good start to you and your business Review collected by and hosted on G2.com.
What do you dislike about Capterra?
That its my first time using and i dont know whats good and whats real, which is very scary also also Review collected by and hosted on G2.com.
RK
Risha K.
Business Development Manager
Small-Business(50 or fewer emp.)
What do you like best about Capterra?
The design and user interface. Guides are also helpful to understand. Review collected by and hosted on G2.com.
What do you dislike about Capterra?
Not user-friendly and unable to locate the software information I was looking for. The platform should have more keywords related to different industry-related data. Review collected by and hosted on G2.com.
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