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Capterra Reviews & Product Details

Sonnie S.
SS
Emergency Medical Technician
Mid-Market(51-1000 emp.)
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Capterra Overview

What is Capterra?

Capterra is a free service that help businesses find the right software for any bsiness.

Capterra Details
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Product Description

Capterra is a free service that help businesses find the right software for any bsiness.


Seller Details
Seller
Gartner
Year Founded
1979
HQ Location
Stamford, CT
Twitter
@Gartner_inc
428,225 Twitter followers
LinkedIn® Page
www.linkedin.com
24,265 employees on LinkedIn®
Ownership
IT
Total Revenue (USD mm)
$4,099

Clinton A.
CA
Overview Provided by:

Recent Capterra Reviews

Nayan J.
NJ
Nayan J.Small-Business (50 or fewer emp.)
4.5 out of 5
"My experience using capterra"
Capterra is a wide platform for software reviews. I get authentic reviews from it the software I use eg, canva, filmora, pexels, wix etc. for my co...
DB
deepanshu B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Marketplace"
One single platform that help me with my software needs.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Very unsatisfied"
It has plenty of reviews, but as a vendor, this platform feels more like a CPC platform than a genuine review site.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Capterra Media

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Video Reviews

128 out of 129 Total Reviews for Capterra

3.8 out of 5
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128 out of 129 Total Reviews for Capterra
3.8 out of 5
128 out of 129 Total Reviews for Capterra
3.8 out of 5

Capterra Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CapterraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Nayan J.
NJ
Business Development Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Capterra?

Capterra is a wide platform for software reviews. I get authentic reviews from it the software I use eg, canva, filmora, pexels, wix etc. for my company. As business development manager I need to pick the best marketing tools for my work to get easier. Capterra gives the honest reviews which helps to pick the best tools for my work which is also affordable to use. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

So far I haven't found anything to dislike about it, its good platform for any business or students to pick the best software for them. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I am Business development manager at Aza fashions and I need to assess the different softwares which are best and budget friendly to us, picking the right software at very less amount of time is where capterra works. It's app comparisons are way simple. People right there honest experiences which helps me to find the right one for me plus it also rewards for some reviews helps with the pocket too. Review collected by and hosted on G2.com.

Richard P.
RP
Affiliate Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Capterra?

Capterra provide the latest software available for my marketing work. I can easily find what software I can use. Comparing marketing software or tools what is best for my work as a marketer. Howeever G2 also is must reliable for me interm of searching great software they provide actual screenshot that I using the software.This are the two site I recommend so far. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Capterra provide reward for the reviews the only thing dislike about Capterra is how this reward will come. And they dont tell you if your review will give you reward cause it depent on the developer. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Well Capterra will give you a reward for your honest review and you can find what software or tools will help you to your business. Yes Capterra provide software and suggest it to your email. So I can check it whether this recommendations are good for your work,Base on the review of others in some ways it help for you to decide.Capterra provide reward gifts for non Us..Thats Good. While G2 also has the same features but reliable enough to decide. Review collected by and hosted on G2.com.

DB
Quality Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Capterra?

One single platform that help me with my software needs. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Nothing as such as it is the best of best Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

So many options are available and cost effective Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Capterra?

It has plenty of reviews, but as a vendor, this platform feels more like a CPC platform than a genuine review site. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Custom services (review managment) were very unhelpful and unwilling to assist an (ex-)paying customer. A false review was posted by someone who wasn’t even a customer. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Capterra solves the problem of visibility and lead generation by offering a platform where businesses can showcase their products to potential customers. For vendors like us, it functions more as a cost-per-click (CPC) platform Review collected by and hosted on G2.com.

TR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Capterra?

I like how user friendly it is. My downside, I have none at this moment. I have not had any glitches with the system. The customer service aspect is on point! Question/concerns were answered in a prompt manner. It come with ease of use. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I love the fact it allows for effortless navigation with minimal interruption. I utilize it frequently throughout the work week. The integration system is spot on. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Reputation management. It allows for us to stay in the know of our customers and their results from our customer service. Review collected by and hosted on G2.com.

Vivek R.
VR
Division Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Capterra?

Capterra is a huge platform consisting of many software detailed reviews. Capterra has a very user-friendly interface I love to use Capterra because I work in a financial company and to run the organization smoothly we need different sets of software like, data analysis, video conferencing, etc. Capterra reviews are so detailed and their comparison with different software is overwhelming. If I go through it once I can easily pick up the best software needed for our company. Capterra also allows us to write reviews of those software which I have used earlier this people sharing their experiences with tools makes it more authentic and reliable for use. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

So far I have been using Capterra for more than a year I haven't found any issues using it but sometimes it gets stuck with login and can be annoying. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Since I work as an Operations Manager, My work is to manage the workforce and give them the optimal resources or software for completing the targeted business. There are various tools I can gather information from Capterra and pass the best options to my company for implementing the needed software. This makes our target easy so we can run our operations more smoothly. Getting the best needed tools for work alwahelpselp to grow more thanks to Capterra software can easily be picked as per the need. Also, Capterra allows us to write about those tools or software that we have used that can be helpful to others like me. Concluding it's a great platform for employees or freelancers. Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Capterra?

It's a one-stop shop for evaluating software I'm thinking about purchasing. It also educates us about how we should purchase software. Easy to get started. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

When I use the quiz feature to see what software might be applicable to a problem I'm trying to solve, some of the products I know to be important options aren't showing up. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I am in the market for several software products and it's a daunting process. Capterra gives me one place to shop and make comparisons of products I'm considering from a trustworthy source. Review collected by and hosted on G2.com.

Akshita D.
AD
Digital Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Capterra?

Capterra is a huge platform for software understanding. It is like software with a resume. I am a digital marketing manager and I need a bunch of different software that help me to work multitasking. In Capterra, its user interface is simple and easy to log I just have to search for my needs and it will give a whole list of different software that works with the same domain its overview and user reviews are very helpful for picking the right option suited to me. I guess if we are paying an amount for the software we must know everything about it. Capterra gives detailed information about it. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I have not found anything to dislike about Capterra but sometimes Capterra login issues are like it's just stuck. Which is not so good if you are not able to login only. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Being working in the digital marketing field I have been using a set of many different software related to editing, advertising, media marketing, etc. Capterra helps a lot to understand the domains and the software that will be exactly suited best for my work. Altogether it helped me select the best product for the work. In my login, I can also share my experiences with the software I used for others. It's a great platform for sharing thoughts about the applications. Review collected by and hosted on G2.com.

Mahmoud e.
ME
2d,3d,Media & Web Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Capterra?

Capterra is a popular software discovery and reviews platform. It helps users find and evaluate business software. Users appreciate its extensive software database and user reviews, though some mention occasional outdated information. Capterra is generally considered a valuable resource for software selection. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Common dislikes include occasional outdated information on software listings, potential biases in user reviews, and an overwhelming amount of choices, making it challenging to navigate for specific needs. It's advisable to verify information from multiple sources when using Capterra. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Software Discovery: Capterra provides a vast and easily searchable database of software across various categories. This solves the problem of having to manually search for and evaluate numerous software options.

User Reviews: Capterra hosts user reviews for each software product, helping potential users make more informed decisions. This addresses the challenge of selecting software without real-world feedback.

Comparison Tools: The platform allows users to compare different software solutions based on features, pricing, and user reviews. This aids in streamlining the decision-making process by presenting relevant information in a structured manner.

Vendor Contact: Capterra facilitates communication with software vendors, simplifying the process of reaching out to potential providers for additional information or to request demos.

Marketplace Efficiency: By centralizing information on a variety of software solutions, Capterra streamlines the software selection process, saving businesses and individuals time and effort in their search for suitable tools.

By addressing these challenges, Capterra benefits users by making the software discovery and selection process more efficient and informed. It provides a platform where users can research, compare, and connect with software providers, ultimately helping them make better decisions for their specific needs. Review collected by and hosted on G2.com.

Apeksha J.
AJ
Hospital Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Capterra?

Capterra is one of the best vendors of software reviews here I can review the software I have used the most and what I felt about it. In return for that various Tikes Camera have awarded me with gift cards for the published reviews. Capterra is so big I can also get the details of any software how to use it and its performance in an organization. It's a great platform for any new people who are searching for software for their organization. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

There is nothing to dislike about Capterra but since I have used it for a long time sometimes I find that the reviews have been removed automatically without giving any reason properly that why the reviews have been removed I guess if the proper reason could be given to the users they can also correct their mistakes in the review writing. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Capterra is solving so many problems for me being a hospital manager I need to use various software and references of that software I get from Capterra then I forward the software details to the system admin and they pick the purchase for that for our hospital. Review collected by and hosted on G2.com.