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Capterra Reviews & Product Details - Page 11

Capterra Overview

What is Capterra?

Capterra is a free service that help businesses find the right software for any bsiness.

Capterra Details
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Product Description

Capterra is a free service that help businesses find the right software for any bsiness.


Seller Details
Seller
Gartner
Year Founded
1979
HQ Location
Stamford, CT
Twitter
@Gartner_inc
428,046 Twitter followers
LinkedIn® Page
www.linkedin.com
24,265 employees on LinkedIn®
Ownership
IT
Total Revenue (USD mm)
$4,099

Clinton A.
CA
Overview Provided by:

Recent Capterra Reviews

Anurag S.
AS
Anurag S.Enterprise (> 1000 emp.)
4.0 out of 5
"I have good experience with capterra community. Capterra community give good chance for new youth"
It's very simple. Everyone can easily understand what they wants. So I liked very ouch. IInd best is they pay high rates.
Nayan J.
NJ
Nayan J.Small-Business (50 or fewer emp.)
4.5 out of 5
"My experience using capterra"
Capterra is a wide platform for software reviews. I get authentic reviews from it the software I use eg, canva, filmora, pexels, wix etc. for my co...
DB
deepanshu B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Marketplace"
One single platform that help me with my software needs.
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Capterra Media

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Video Reviews

129 Capterra Reviews

3.8 out of 5
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129 Capterra Reviews
3.8 out of 5
129 Capterra Reviews
3.8 out of 5

Capterra Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CapterraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Samwel O.
SO
Backend Developer and Site Reliability Engineer
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Capterra?

For the first 10 reviews I got paid $100.

Easy to use interface.

Prompt payment of incentives. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

After writing the first 10 reviews I did not receive any incentives for writing additional reviews. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

This is a great platform to reach software development companies and provide feedback about their products. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Capterra allows me to provide feedback to software development companies that enables them understand use cases and problems that software users are experiencing in using their software thus allowing for improvement. Review collected by and hosted on G2.com.

JL
Digital Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Capterra?

My favorite thing about Capterra is the leads that it generates for us! We receive highly qualified leads from Capterra since the users of the site are actively searching for the products we are selling. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

There is not much to dislike about Capterra. I wouldn't mind paying a little less for the results that I get but I can't complain with how my campaigns are going. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

We use Capterra to drive qualified traffic to our website in hopes that they will sign up for a free trial and convert into a customer. So far the leads we have gotten from Capterra have been great. Review collected by and hosted on G2.com.

Teddy H.
TH
Analista de Organización y Sistemas
Utilities
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Capterra?

The evaluations are simple (they are carried out by categorizing five software skills through stars, including price, ease of use, quality among others) and in a few minutes you can learn the main potentialities of a software or an application, and thus decide if you want to buy it or try it for your personal use or to have it installed at your work and improve some processes. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Some reviews are basic and concise, they do not offer further details, they only rate the software or application as good or bad, and do not provide further explanation of why they give it that rating or what specific reasons led them to that assessment, this can create a negative selection bias since it may recommend something that is not really good. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

They can use Capterra to have a general frame of reference about the quality of certain programs and applications, but they should be careful with certain reviews, as some do not explain many features of the software in depth and may give inaccurate and not very detailed ratings. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

With Capterra, I have been able to select and test some paid software like AutoCAD and free programs like LibreCAD with the possibility of making evaluations and knowing if it is really worth investing in a license or if things I need in my institution and personal life can be done with GNU licensed software. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Capterra?

I liked when I got my $10 gift card. I also liked that they offered up to $100. But they lied and blocked me. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I don't like that they told me I could get up to $100 and I wasted my time writing reviews. They "decided" that I was involved in fraud. So they blocked me and my email. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

They lie and only want to post "good reviews". Some of the reviews I posted were more negative and they refused to post them. And they blocked my account and email so I can't even respond. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I'm not. Review collected by and hosted on G2.com.

Maryalba G.
MG
Consultor de gestión de proyectos
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Capterra?

Capterra offers the possibility of making brief reviews about software and applications by rating them in five major categories: Overall Quality, Ease of Use, Features & Functionality, Customer Support, and Value for Money. These five categories are measured based on stars from 1 for the worst to 5 for the best, therefore the most outstanding quality of Capterra is offering at a glance a clear assessment of the product, given that a user who wishes to choose a product can quickly view the number of stars and thus obtain reference values on the five basic qualities being evaluated, and in this way can make a quick decision about acquiring it or not. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Reviews can often be simple and without offering many details. For users who want to know specific functionalities or particular limitations, Capterra may be of very little help. It seems to be a tool created more for companies, as they get a rating of their product, rather than for detail-oriented users who want to know the most details about an app or software they want to purchase. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

Capterra can be a very good general guide for using trial versions of software and applications, but unfortunately, it does not offer more details about certain features and makes it necessary to delve into these details on other specialized pages where the reviews are more precise and meet the requirements of all buyers. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Capterra helped us test a couple of tools related to business management and the operation of the company's administration and budget, in our case we considered that the average evaluation the site had was quite acceptable, given that the tools were very efficient in the processes in which they were tested. Review collected by and hosted on G2.com.

Aaron M.
AM
Web Developer/Ecommerce Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Capterra?

Great to be able to read what others have to say about a particular piece of software. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I feel like they do not answer enough specific questions about each specific software. All software is different, each service should have custom questions pertaining to the actual functionality of the software itself. Instead, each piece of software is reviewed with the same typical generic questions. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I can get an idea how well software works before making a decision on what to purchase. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Capterra?

I received SOME gift cards, but not close to what I reviewed for. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I wrote over 10 reviews and after almost a month still hadn't received anything. I was told my account was found to be fraudulent?? I was logged in with my Linked In. When I asked for an explanation, my ticket had already been marked as closed. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

Don't do it, it's a scam Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

None, all the reviews are paid for, I left negative reviews and my account was marked as fraud. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Capterra?

This is top social media management tool I came across. What i like most about this tool is pricing model. The team tailored in such a way that it does not put a burden on you. Moreover, considering the various features such as Publishing, Audience and Monitoring this tool justify its price. This tool has helped me to manage my social media activities easily.

Review collected by and hosted on G2.com.

What do you dislike about Capterra?

There is nothing much to say about the dislikes, however, sometimes there chorme extension does not work. But, I talked to their representative and they helped me to get over this problem. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I handle multiple social media profiles and using this tool, I can easily manage multiple social media profiles with an ease. Moreover, this tool helps me to grow my audience over Twitter and find me what people are talking about me on different social media platforms. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Capterra?

It looked good at first but I dont have anything good to say about capterra Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Their utterly poor customer service, their deceitful nature in which they trick you into writing reviews promising gift cards, their way of handling complaints. I dislike everything about this site.

Deceitfully got me into writing reviews and sends me an email saying I am a top reviewer and that my reviews are being read by everyone, however when I inquire about the gift card they say my reviews are flagged, after initially sending me that my reviews are being read by everyone. A deceitful, unethical website. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

Do not fall for their deceitful ways, stick to g2crowd when reviewing, they are a million times better than Capterra Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Samuel L.
SL
PPC Manager
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Capterra?

The ability to evaluate different software by category pretty easily. From an advertiser's perspective, most of the leads are lower funnel, ready-to-buy audience. It's also pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Capterra is not the most user-friendly Interface, but they are making progress. Also, sometimes the leads are not the best quality. This may be due to bad traffic from time to time, but most of the time the traffic is pretty relevant. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

Since they have been purchased by Gartner, most of the changes have been to consolidate the different review sites they own. Some have been a good move, others have been neutral.

Also, some categories are perfect, while other categories can be difficult to compete in, when speaking in terms of advertising. Some of the more competitive categories, there are a great deal of competition, so you will be paying a lot more for those leads. If the ROI works out, then great, but there are some categories where the cost is too high. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

The benefits is the ability to gain perspective from others who have utilized the product.

And from an advertiser's perspective, it's great because these are where the customers are before they make their purchase decision on what software. So if you believe you will rank well, you should go for it. But it won't help if your software or company already has bad reputation. You probably should focus on improving your software and your company. Review collected by and hosted on G2.com.