Capchase Pros and Cons

The user experience and customer service is second to none! Review collected by and hosted on G2.com.

We have had only great experiences with them! Review collected by and hosted on G2.com.

Easy interface and makes it easy for clients to pay on extended payment terms while we get funds upfront. Review collected by and hosted on G2.com.

To start, payment links were long, but this has since been resolved. Sometimes the website bugs out a bit and this can be frustrating but the support team is very responsive Review collected by and hosted on G2.com.

The team is super responsive, always ready to help. I also am very confident in the platform and that our clients experience will be seamless. Review collected by and hosted on G2.com.

I do not dislike anything. Rates are what they are if you want to offer flexible terms. Review collected by and hosted on G2.com.

Capchase has been very helpful as it has allowed us to provide a monthly payment option to customers, especially in cases where upfront payment would be a sales barrier. The capchase team is extremely responsive and provides great support. Review collected by and hosted on G2.com.

Overall, my experience with capchase has been positive. Review collected by and hosted on G2.com.

How easy the interface is and ease of use for clients. Review collected by and hosted on G2.com.

How long the links were to send to clients. Had a few back out becasue they did not feel comfortable with the link looking unprofesionaly long, I think. Review collected by and hosted on G2.com.

Ease of use, UI, enables my clients to take advantage of promotional rates and pay in monthly installments Review collected by and hosted on G2.com.

There's always room for improvement. They are getting better as time goes on. Review collected by and hosted on G2.com.

The customer service and the User Interface and User Experience Review collected by and hosted on G2.com.

The terms are reasonable, however, they have mostly 12 month, sometimes 18 months and sometimes 2 year terms. Would be more ineresting with somewhat longer deal terms. Review collected by and hosted on G2.com.

easy payments very straight forward billing Review collected by and hosted on G2.com.

i actually havent found anything that would change or disliked my company loves the simplicity of everything and the Customer support team as well Review collected by and hosted on G2.com.

The UI is simple, clean, and easy to use and the payment options are extremely flexible as well. Couple that with the outstanding support team and it's a winner. Review collected by and hosted on G2.com.

Sometimes it takes longer than expected to get a buyer approved but eventually you get an answer one way or another. Review collected by and hosted on G2.com.

- Ease of use

- Customer support (specifically quick response rate)

- Buyer interface is slick Review collected by and hosted on G2.com.

- Lack of flexibility on ACH payments (only autodraft)

- At times, users have trouble inputting information and get caught on certain screens. Review collected by and hosted on G2.com.