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Canary Technologies
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4.8 out of 5 stars
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Canary Technologies Reviews & Product Details - Page 2

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Canary Technologies Overview

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What is Canary Technologies?

Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authorizations solutions. Digitizing everything from post-booking through checkout, Canary is trusted by thousands of hotels in more than 65 countries, including Four Seasons, Choice Hotels, Standard Hotels and Ace Hotel Group. Canary’s solutions help hotels eliminate paper processes, boost revenue with upsells, raise staff efficiency, ensure PCI compliance, improve the guest experience, and reduce chargebacks and payment fraud. Learn more at canarytechnologies.com. **Our Solutions Include** 1) Contactless Check-In: Contactless Check-In allows guests to check in and out through a mobile experience, allowing hotels to comply with health guidelines, save time on front desk work, and increase revenue through upsells through the Canary interface. 2) Digital Authorizations: Canary’s Digital Authorizations product is vastly more secure than paper forms, preventing chargebacks and fraud. They can be set up and ready to use in less than 20 minutes. 3) Digital Contracts: Hotels using Canary’s Digital Contracts product see their turnaround time decrease from an average of eight days to just three hours, enabling them to book more guests and grow their business. 4) Amenity Store: Canary’s Amenity Store product makes ordering simple and intuitive for guests, and the online store is easy to incorporate into your standard booking flow. Hotels using Canary see a 40% increase in the number of orders placed. **Testimonials** "Given how cost effective it is and the savings from preventing potential fraud, Canary Technologies was a no brainer.” -- Dennise Nizza, Controller @ Ace Hotel “I brought on Canary at all of our properties because it increased productivity and removed all the headaches of collecting credit card authorization forms.” -- Justin Grimes, Director of Operations @ KRC “The Canary solution is simple and powerful. It provides exactly what we needed at our hotels, without being an overkill. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.” -- Esteban Velez, VP of IT & Cyber Security @ Classic Hotels & Resorts

Canary Technologies Details
Discussions
Canary Technologies Community
Languages Supported
Arabic, German, English, French, Italian, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Canary Technologies is a leader is hospitality technology and provides hotels with solutions to manage PCI compliance and drive better guest experiences.

Seller Details
Seller
Canary Technologies
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
181 employees on LinkedIn®
Bryan M.
BM
Overview Provided by:
Bryan Michalis

Recent Canary Technologies Reviews

RA
Riley A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Makes Life Easier"
Canary Technologies makes life easier in many different ways for our Resort. First off, the customer service Team is excellent. The website is very...
Read more
Chip W.
CW
Chip W.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great gratuity solution for hotel staff - from cleaning to breakfast attendant to front desk staff."
Hotels in the Florida market need a lift with regards to customer experience, cleanliness, knowledge base, brand/business portfolio partners/perks ...
Read more
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"This software expidited our workflow"
The speed of use while assisting guest is what I liked best
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Canary Technologies Media

Canary Technologies Demo - Contactless Check-In
Contactless Check-In if fully PCI Level 1 Compliant
Canary Technologies Demo - Canary makes check in Contactless
Canary is the easiest way for hotels to comply with health guidelines
Canary Technologies Demo - Guests can check in from their mobile device
Checking in just takes 90 seconds
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Yes

24 Canary Technologies Reviews

4.8 out of 5
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24 Canary Technologies Reviews
4.8 out of 5
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Overall Review Sentiment for Canary TechnologiesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LC
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

easy to use, secure, fast and reliable, Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

Nothing at the moment, the product works fine Review collected by and hosted on G2.com.

Recommendations to others considering Canary Technologies:

Canary technology made our job safer and easier. Guests feel comfortable to use a safer product.

The program is user friendly and my team love it. The biggest selling point for me would be not having any more faxes to destroy and receive in real time the information. Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

the biggest problem solved is No more paper copy of credit card.

Benefit are many, secure for our guest, easy to use for my team and faster then faxes. Review collected by and hosted on G2.com.

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JB
Director of Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

We appreciate the verification process for each card. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

I haven't used the product enough to find any problems with it. Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

Verification process is helpful in preventing fraudulent charges. Although nothing is foolproof, this is an excellent tool. Review collected by and hosted on G2.com.

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Anita R.
AR
Group Billing Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

The convenience and efficiency of Canary. I love that I can email it to clients for payment on various items and they have the ease of sending it securely. We stay in compliance and get payment fast! Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

That the pending authorizations are not on a separate display from the ones completed Review collected by and hosted on G2.com.

Recommendations to others considering Canary Technologies:

Get it! It will help to keep you in compliance and get payment information fast and easy! Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

To be PCI compliant! Less paper, safe and fast to get payment information. Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Canary Technologies?

I like the convenience of it all and the support team is very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

I would like more options to customize various things about the application dependent to our needs. It would also be cool to be able to add our own items. Review collected by and hosted on G2.com.

Recommendations to others considering Canary Technologies:

Consider using for event ticket sales Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

secure credit card authorization forms, event ticket sales, amenity store Review collected by and hosted on G2.com.

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David R.
DR
Associate Director of Sales
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

Very simple to use! I like that we can print out the secure form, capturing the last 4 digits of the credit card. Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

We do group sales contracts. I suppose there should be an option on there for a direct bill application. Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

Sometimes I receive the deposit now before-e I receive the contract. That is refreshing. Review collected by and hosted on G2.com.

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Massiel S.
MS
Front Desk Agent
Hospitality
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

The best and the most simple support system I have dealt with! Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

do not dislike anything at this time.Everything seems to be working great Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

Easy credit card authorizations forms that guest can understand. Benefits for us is the minimal work we have to do to verify any fraud information. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

So simple to fill out the form, then copy and send the link for the client to fill out. Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

I would like to be able to see notes what the client is authorizing - room and tax only or all charges, and in some cases that the card is to be used for all that company's reservations for the remainder of the year. Review collected by and hosted on G2.com.

Recommendations to others considering Canary Technologies:

Yes, I reccomend! Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

Meets Hilton requirements for secure credit card forms. Review collected by and hosted on G2.com.

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Sheena T.
ST
Catering Manger
Hospitality
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

Ease of use - Quick to create a link - Easy to learn Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

Nothing. The system works for my needs. Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

It's easier to keep track of who has and hasn't completed their authorization forms. More secure. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

Easy to use and safe for all clients and customers Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

We just received the program so I havent had the chance to use it yet Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

Provides a safe and secure way of doing business with clients Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Canary Technologies?

Security, and the fact that it is paperless Review collected by and hosted on G2.com.

What do you dislike about Canary Technologies?

Too long, easier to just email without completing a form Review collected by and hosted on G2.com.

Recommendations to others considering Canary Technologies:

Its worth looking into. Review collected by and hosted on G2.com.

What problems is Canary Technologies solving and how is that benefiting you?

No paper Review collected by and hosted on G2.com.

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