CampDoc Pros and Cons

I love that CampDoc is a one-stop shop for our parents and guardians as they register for camp. It is also very user-friendly for us during program preperations. I can quickly access participant profiles to look at health profile information, approved pick up lists, and future registrations. It has helped us so much that our organization is increasing the use of DocNetwork and will now be using SchoolDoc for other educational programming. Review collected by and hosted on G2.com.

I'm not sure if I would consider this a true downside, but there are so many features that CampDoc has that it does take a little while to learn everything. Their support team is amazing though, helping us learn everything we need and they frequently offer online webinars to learn new or updated features! Review collected by and hosted on G2.com.

I appreciate that CampDoc's client service managers are quick to respond and very helpful. I also appreciate that they listen to your recommendations and needs, and work to make changes on their platform to meet the needs of their clients. Review collected by and hosted on G2.com.

For our camp, we have various programs with varying needs. It's a bit hard to cater to the needs of each program. Also, it would be helpful if there were more automation capabilities. Review collected by and hosted on G2.com.

First of all, the service is immediate and complete. I never have problems with CampDoc, but as it is a new program for us, I often ask how they do things. I get immediate responses with links to support pages and videos. Apart from that, the interface is easy to use and it's considerably cheaper than our previous software. Review collected by and hosted on G2.com.

We have a unique camp, and there are only a few areas that don't match. They have ways of doing workarounds, and I wouldn't even really say these are dislikes. They are just different ways of solving a problem. Review collected by and hosted on G2.com.

CampDoc's team is incredibly helpful and always willing to go the extra mile to complete our requests! Their software is easy to use and very intuitive! We are very exciting to role out this new platform with our families! Review collected by and hosted on G2.com.

Some of the registration elements aren't as advanced as other platforms we have previously looked at. For example, CampDoc doesn't offer integrated background checks or the ability to send references through their platform. Review collected by and hosted on G2.com.

Pretty easy to use after the initial onboarding, fairly intuitive for anyone with basic tech skills. Awesome team! Both their onboarding teams and implementation temas are great at answering questions and quick to respond. Love that the applicant information can pull forward year after year, makes it easier on our families to apply to camp. Review collected by and hosted on G2.com.

There are some features that would be helpful, like automating emails based on benchmarks, but that is more of a wish list thing than something that doesnt work well. Only downside that I have run into is some things are set formats, so it makes it diffult to customize, but those items come up infrequently. Review collected by and hosted on G2.com.

The best part of CampDoc is how responsive their team is. There are truly no stupid questions with CampDoc - they will patiently listen and respond to your multiple changes and edits and let you know if something is not possible (though that is rarely the case). Their integration of BugHerd to make it easier for program administrator to ask for changes to the user interface shows how the organization is dedicated to continuously improving their product to the benefit of their customers. We also appreciate that information carries over from year to year so camp families are not having to reenter demographic data every time they apply to one of our programs. Because we are a medical needs camp, our camp application is NOT short so anything that saves time for the busy caregivers of our campers is beneficial. Review collected by and hosted on G2.com.

CampDoc is not the cheapest product out there but the benefits of using it far outweigh the costs. Review collected by and hosted on G2.com.

Easily organizes camp groups and makes accessing information quick and easy for camp personnel. Campdoc staff are easy to contact and quick to find solutions. Making sure our health forms made sense and were easy to read was a breeze. We do registration in a different platform, and paying for the Importer Tool has made uploads so much simpler. We used the software every day for camps, and often there were very few hiccups. Seasonal staff were able to quickly learn and utilize the software, and it seems like caregivers didn't have much of a problem either. Review collected by and hosted on G2.com.

Some features could be frustrating and inconsistent: the Notes feature we stopped using because of restrictions (which type of Note was entered or when it was entered), and we wish Trusted Contacts had a few more features to make it more user friendly. A way to access information in an offline mode would be incredibly helpful. Review collected by and hosted on G2.com.

The software is helpful and though it doesn't wow me, the customer service does. Hard to beat the time I get answers to issues that weren't anticipated. Review collected by and hosted on G2.com.

Hard to teach others how to use. There isn't a practice to teach staff who often don't have the time to watch many tutorials. Review collected by and hosted on G2.com.

We like that we can easily manage and access all the relevant information needed to manage our campers from multiple devices. Review collected by and hosted on G2.com.

We dislike the setup process and how we have to go through a specialist to adjust the medical forms. We wish we just just edit the pages ourselves and then just have the internal review look it over and make sure it's all good. I think it would save a lot of time and effort. Review collected by and hosted on G2.com.

The organization of information that allows for custom reports and it's easy for our customers to use. Our Support Team is awesome and super quick with fixes and answers. Review collected by and hosted on G2.com.

Our camp is very specific so there are certain feature that we don't need but others that we would find valuable but are not necessarily relevent to other camps. Review collected by and hosted on G2.com.