CampDoc Pros and Cons

We're in the early days of our CampDoc use, but we're so excited about the tool. Our implementation team has been proactive, engaged, and quick to take action. Every question we've asked has been given careful consideration, and CampDoc is already helping us refine our approach to medical forms for our event. We look forward to inviting our attendees to complete their medical profiles VERY soon! Review collected by and hosted on G2.com.

At this point, we don't have any dislikes. We're still exploring all the ways CampDoc can meet our needs, and we've yet to be met with an "impossible" scenario. Review collected by and hosted on G2.com.

I like that CampDoc is user friendly and easy to navigate. Also, before CampDoc, we were using so much paper and the filing and copy process was absolutely ridiculous. It work take my directors at least a week to sort through the paperwork, make copies, and file it away. Now, with CampDoc it limits the stress, the amount of paper being waste, and gives my directors more free time to prepare for summer camp.

Lastly, I am impressed with the team’s responsiveness and quick support whenever I need something. The assistance they provide and the check ins are the best and make the process stress-free. Review collected by and hosted on G2.com.

This is my second year using CampDoc and there is not anything I dislike about CampDoc. Review collected by and hosted on G2.com.

It makes sense! The software is flexible, yet structured enough to provide a solid, trusted experience for both staff and our customers! We found CampDoc to be much more user-friendly and their staff to be more responsive than others. Review collected by and hosted on G2.com.

We have many, many options for our campers with regards to number of days and choices of those days. We did have to limit our offering of options but it's worked out fine. Review collected by and hosted on G2.com.

We love that CampDoc allows us to use their service for form collection only. Our agency requires us to use their CRM for registrations, and CampDoc has been the only form collection software that we have found that will work with us for that use. Everything is organized and user-friendly. CampDoc's support is unrivaled. They are friendly, helpful, and very quick to respond anytime we need help. It is easy to check which campers haven't completed forms or which campers have health or behavior concerns and then be able to send just those campers messages as reminders or follow-ups. Our campers' parents also find it easy to use, which is a win-win for everyone! Information is saved year-to-year, so our returning families have an easy process to complete everything. Review collected by and hosted on G2.com.

My biggest complaint about CampDoc is that our families who have multiple campers have to enter their common information separately; however, once it is entered, it is such an easy process year-to-year for them to approve if there aren't any changes. It would be great if there was an app that could be used for easy access to camper information while walking around the campgrounds. Review collected by and hosted on G2.com.

Easy to use for someone with little to no camp recording-keeping experience. The staff is very helpful and quick to answer any questions. Review collected by and hosted on G2.com.

You do have to learn how to use each feature by attending training or using the tutorials. Thankfully these are very helpful! Review collected by and hosted on G2.com.

The CampDoc team is very responsive and helpful in talking through solutions to wanted features. This software is going to streamline alot of our prexisting processes and save our staff so much time each year! Our staff applications, camper registrations, and various logs will all be able to live in CampDoc, keeping us much more organized. Review collected by and hosted on G2.com.

It seems like most all edits to programs need to go through the CampDoc team rather than just making manual adjustments ourself. However, the CampDoc team is very quik to respond to things so I don't forsee it being an issue with proper planning. Review collected by and hosted on G2.com.

That information saves year after year without the need to re-enter. The reports allow for easy access to specific criteria. *New for our 2024 set up was the addition of the Bug Herd program to do all the updating through vs passing documents back and forth. Bug Herd was MUCH easier to do our annual updating! Review collected by and hosted on G2.com.

Once in awhile there is a feature or report I wish was there that is not, but in the big picture it is a minimal problem vs the benefits CampDoc had. I also wish we had the capability to do some editing/updating ourselves for quick fixes. Review collected by and hosted on G2.com.

Great customer support, and easy to use. Review collected by and hosted on G2.com.

I wish their was a family feature for siblings to have a shared account Review collected by and hosted on G2.com.

CampDoc is very easy to navigate as a provider and as a participant. This was my first year being a part of the onboarding and editing process and every step of the way the CampDoc team was so helpful with all my questions. The use of BugHerd for editing the page was equally easy to use. Making the necessary edits was simple and done within a timely manner. As a camp director is it so simple to generate any type of list with the information I need. Review collected by and hosted on G2.com.

Personalize the health profile a little more to fit the needs of my program. Review collected by and hosted on G2.com.

This is our second year using campdoc and we included registration this year. I love the payment option for parents. It is also nice not to keep track of paperwork and create endless spreadsheets. I found it easy to schedule appointments to talk to people and guide me. There were a few bumps along the way both times, however the customer service was so quick that it is the main reason I kept the software. Review collected by and hosted on G2.com.

There is definetly a learning curve. Teaching counselors attendance before it's live is difficult. I wish it auto tagged registrations to organize them quickly. Review collected by and hosted on G2.com.