CampDoc Pros and Cons

The customer service is beyond compare. They stick by you until the job is done. This is a service you an base your program in. Review collected by and hosted on G2.com.

The rates are high. That is my biggest complaint. And the reports are complicated to run. Review collected by and hosted on G2.com.

The ability to look u a registration and see if that child has any health concerns. As well as a quick way to find emergency contacts if we need to call a parent. Review collected by and hosted on G2.com.

sometimes hard to manuever with our add ons. I don't get a solid report with the weekly people of which week they are actualy comeing. I need to pull different reports. Review collected by and hosted on G2.com.

The system is very easy to use for both the campers and camp staff. It make all of our paperwork and medical information in one locatio that is easy to access anywhere. Adding and removing campers is very efficient. Review collected by and hosted on G2.com.

Some parents would rather use hard copies of their paperwork instead of digital. Review collected by and hosted on G2.com.

Having all records, waivers, etc digitally has been fantastic! No more lugging large binders, risking losing personal information. So many report options to meet the needs of the day and so many features we don't even use, but I'm sure is beneficial to other camps! Review collected by and hosted on G2.com.

There are still families that are not tech savy or trust having their information entered into a site, no matter how secure we say it is, so sometimes we need to have a mini computer class to help those individuals, but for the most part families like it far better than paper as well! Sometimes doing it on their phone has caused problems though, so that is an area for improvement. Review collected by and hosted on G2.com.

It is very user friendly for both our staff and the famlies of our students. If I have any questions, they are super timely to respond, with great information, instructions and friendlyness. Putting the program in place each year is simple, with again, great support! We use this program all summer long for our early college programs. I would not want to go with any other program. Review collected by and hosted on G2.com.

I have not found any downsides so far. If I have to come up with one thing, is that our families often question certain features we allow to be offered, such as labels and insurance. I wish there was a way to provide that information, directly with those offers, that it is not offered directly by the university. Nor do we have information about the products/services. Review collected by and hosted on G2.com.

I love how you can go back and look at statistics from health and behavior logs. It's great to know what area of camp sees the most risk and assess how to better ourselves for next year. CampDoc is easy to use. We have a great team that helps us! Customer support is phenomenal. Review collected by and hosted on G2.com.

I wish Rectrac and CampDoc would communicate with eachother for cancellations, but that's a hard ask! Review collected by and hosted on G2.com.

Everything is in one place, and the information is retained year to year! Its simple to train my staff on Review collected by and hosted on G2.com.

Incident reports can be finicky occasionally. I ask my staff to complete them as soon as possible, but more than once they have had to pause and lose all their work, or even hit submit and the report disappears Review collected by and hosted on G2.com.

The best thing about CampDoc software. is the health record (EHR), EMAR and Health Log. The staff are very helpful and responsive, and the system has a lot of capabilities that are helpful. Review collected by and hosted on G2.com.

Only downside for a smaller short duration camp is the annual cost. Wish there was more steps in the pricing plan to accomodate the smaller simpler customer. Review collected by and hosted on G2.com.

Customer support is always quick to respond and very helpful. The webinars I have attended were also very helpful for as a newer user of CampDoc. Review collected by and hosted on G2.com.

I haven't found a downside to using CampDoc. Review collected by and hosted on G2.com.

The customer service is friendly, knowledgeable, helpful and most importantly, efficient. We have weekly imports from our Fusion registration system into CampDoc, along with hard sychs to ensure accuracy in our CampDoc system. The navigation and creation of profiles is intuitive, simple and we need the customization of the health profiles and questions. We rely on the trusted contacts features for signout, this is an added layer/essential sfety measure for our campers. The health notes from parents, notes from camp staff and uploads of immunizations and medication information enable comunciation across multiple programs and facilities. Campdoc has truly been a beneficial, risk free, system that our daily operations and sales team greatly benefit from. Review collected by and hosted on G2.com.

The manual import process from our registration system. I wish there was an API where the two systems can talk and import multiple times a day for accuracy. Review collected by and hosted on G2.com.