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Calyx PointCentral Reviews & Product Details

Jackie S.
JS
Loan Originator
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Calyx PointCentral?

software is pretty much user friendly and self explanatory Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

CUSTOMER SERVICE - Every time you call it says its at least a 60 minute hold time and they give you the option to leave a message for someone to call back (which never happens) or to email them (which no one ever responds to) Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

if you are looking for support once you purchase the product, you may want to check out other products and their service reviews first. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

For being a loan broker the software works great, unfortunately the service is the worst I have ever experienced. Review collected by and hosted on G2.com.

Calyx PointCentral Overview

What is Calyx PointCentral?

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practices and processes.

Calyx PointCentral Details
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Product Description

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practices and processes.


Seller Details
Year Founded
2007
HQ Location
San Jose, CA
Twitter
@CalyxSoftware
2,911 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Recent Calyx PointCentral Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Good Tool for Mortgage Processing"
Able to export the info I need into other company's systems
Con J.
CJ
Con J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Much easier to use than other Loan Processing Software systems."
Very straight forward. More flexible than other systems.
Carrie W.
CW
Carrie W.Small-Business (50 or fewer emp.)
3.5 out of 5
"Easy to use"
Security. info stored offsite and secure, upload feature for my LO's adds extra level of safety to the borrowers documents. Program is very easy to...
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Calyx PointCentral Media

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12 out of 13 Total Reviews for Calyx PointCentral

3.7 out of 5
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G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

Able to export the info I need into other company's systems Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

Some screens don't seem organized enough. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

Store needed information. Import information into other systems. Review collected by and hosted on G2.com.

Con J.
CJ
Senior First Mortgage and Reverse Mortgage Planner at Affordable Interest Mortgage
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

Very straight forward. More flexible than other systems. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

There are a few screens that have transfer information from another screen. Only it's difficult to figure which or where that screen is. Especially with rental properties. Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

Much easier to use than Encompass, especially for your loan officers. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

Keeping in compliance. Submitting a complete loan to one of my lenders. A LOS that pretty much everyone in the industry is familiar with. Review collected by and hosted on G2.com.

Carrie W.
CW
Processor
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

Security. info stored offsite and secure, upload feature for my LO's adds extra level of safety to the borrowers documents. Program is very easy to use and help is only a phone call away and is fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

With the constant law changes, Point has done a marvelous job of keep up however there are quite a few little "glitches" yet such as debt payoffs not appearing correctly in the math causing extra steps to correct. That being said, in the past these have worked correctly and I believe it is just little bugs caused by all the changes required and will be correctly quickly Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

take the training! There is SO much this product has to offer! learning about them will only make your company run better! Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

We do all our processing, running of LOS systems and reporting from Point, it has been working for us and is an efficient solution for your mortgage processing needs Review collected by and hosted on G2.com.

Michael B.
MB
Residential Mortgage Loan Originator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

It is a very easy program to use and quick. It loads very fast and is convenient. It is the only software that I've used for mortgages so I can't exactly compare it to the other applications out there for this. It is very easy to update and they are updating the application quite frequently. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

There have been some bugs where it got hung up. I would like to be able to change the screen colors to a different theme. I would also like the program to be more phone friendly should I need to take an applicatioin over the phone. Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

It's very easy to use and customer support, should you need it, is very good. I like how I can move from page to page very easily and everything is marked well. It's great for printing all the 1003 documents that we need for the mortgage application. Customer Support personnel are nice and knowledgeable and have fixed any issues that I've had very quickly and got me back on the road. You can't go wrong purchasing this product and having your loan officers using it. The wisdom and knowledge of the customer support team is beyond anything that I've experienced. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

It is the easiest mortgage application software out there today. Mortgage application are easy and quick to take over the phone and in person. I'm happy to be able to use this program. It covers all my needs for mortgage applications. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

Always updating with the newest disclosures. Their online chat team can walk you through any issues. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

Their system is sometimes harder to navigate through. Lots of issues with shutting down and kicking you out. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

Organizing our clients info. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

I have been using Calyx for MANY year and will continue to do so. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

Support is a little hard to get in touch with. Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

Keep moving forward and make our job(s) as easy as possible. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

Organization is the key to success and PointCentral helps. We had to downsize for the time being, but when we are back strong, PointCentral will be there. Review collected by and hosted on G2.com.

Carrie R.
CR
Senior Loan Officer
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Calyx PointCentral?

I have been using Calyx for about 15 years and it's the LEADING software in the mortgage industry. I know companies who have used both Encompass and Calyx and they definitely prefer Calyx. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

Nothing really - just little quirks in the system. When you have a separate co-borrower, their name appears as a joint borrower on some of the disclosures and also the print group function doesn't work on the coborrower side of the app. Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

Customer service isn't that great. Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

No business problems. Review collected by and hosted on G2.com.

ER
Account Manager
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

the ability sync all of your prospects and share with the floor network Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

sub par improvements of the software over the last 7yrs Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

explore the full customization features your rep can offer you Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

managing my team has been improved by 150% Review collected by and hosted on G2.com.

MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Calyx PointCentral?

I like the left side title bars for each section Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

I think it is hard to navigate with my mouse around the program Review collected by and hosted on G2.com.

Recommendations to others considering Calyx PointCentral:

good if you have used in past Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

it does mortgages, benefits are it is comprehensive Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Calyx PointCentral?

Very clear on setup and where to information is explained in detail. found the software easy to use and reliable. I found the support there when needed. Review collected by and hosted on G2.com.

What do you dislike about Calyx PointCentral?

It performed as expected so I don't really have any negatives Review collected by and hosted on G2.com.

What problems is Calyx PointCentral solving and how is that benefiting you?

primarily used for mortgages originations and refinance. It helps to speed up the process. Review collected by and hosted on G2.com.