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CallPage Reviews & Product Details

CallPage Overview

What is CallPage?

CallPage is a widget on your website which helps your website visitor connect with you via free call within 28 seconds. The CallPage widget lets you call your website visitors and helps you gain an additional 30-125% more leads. With CallPage you can easily: - Increase in the number of quality leads - Lower cost of customer acquisition - Improve conversion rate - Improve customer experience

CallPage Details
Languages Supported
Arabic, Czech, German, English, Finnish, French, Hebrew, Italian, Polish, Portuguese, Russian, Slovak, Spanish
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Product Description

CallPage is system which help you to get up to 75% more leads from your web-site through the offering real-time callback in 28 seconds and automated schedule calls system.

How do you position yourself against your competitors?

CallPage is a new solution on the market.


Seller Details
Year Founded
2015
HQ Location
Cracow, Małopolskie
Twitter
@callpage_io
462 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Ross K.
RK
Overview Provided by:
CEO & Co-founder at CallPage Inc.

Recent CallPage Reviews

Eliza  S.
ES
Eliza S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great for international businesses"
As an international business, CallPage's multilingual capabilities have been a huge asset for us. It allows us to connect with our customers in the...
Pooja J.
PJ
Pooja J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fast contact with clients."
CallPage's callback feature has helped us reduce our response times and improve our customer satisfaction. Our customers appreciate being able to s...
Saeid K.
SK
Saeid K.Small-Business (50 or fewer emp.)
5.0 out of 5
"A great solution to get in touch with website visitors"
CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunitie...
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CallPage Media

CallPage Demo - Lead capture tool
With CallPage, each website visitor can connect with you in just 28 seconds through a free call. The website shows a pop-up where your visitor can leave their phone number and receive a callback, at no cost. Use CallPage's callback feature to quickly and easily connect with your website visitors...
CallPage Demo - Get Advanced Statistics to improve your Performance
Automatically log all your statistics and data associated with phone calls, like the total number of call or average call duration.
CallPage Demo - Collect all Leads Data
In our admin panel you can listen to recorded conversations and use them to improve your customer experience as well as your sales scripts. This way, you'll be able to close deals faster and with greater confidence.
CallPage Demo - Customizable pop up
You can customize CallPage widget to match your brand's specific colors and style. From personalizing the text to creating a custom design using our CSS editor, the possibilities are endless. What's more, CallPage is mobile-friendly, responsive and looks great on all screens.
CallPage Demo - Manage your team
Add consultants, edit data, and change his working hours.
CallPage Demo - Integrate CallPage with your favourite tools
At CallPage, we offer integrations that fit right into your current stack to grow your inside sales like never before. Thanks to Zapier, you can connect CallPage with more than 3000+ apps. Check out some of our most popular integrations.
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31 CallPage Reviews

4.7 out of 5
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31 CallPage Reviews
4.7 out of 5
31 CallPage Reviews
4.7 out of 5

CallPage Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CallPageQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Eliza  S.
ES
Partnership Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

As an international business, CallPage's multilingual capabilities have been a huge asset for us. It allows us to connect with our customers in their native language, which has improved our customer experience. With CallPage's pre-call questionnaire, we can gather valuable information about our leads before we even talk to them. This has helped us prioritize our sales efforts and close more deals. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

The pricing can be steep for small businesses, but the ROI is definitely worth it. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage helps solve the problem of businesses not having enough resources to respond to all of their customer inquiries by automating their lead response process, resulting in improved customer satisfaction and retention. Review collected by and hosted on G2.com.

Pooja J.
PJ
Marketing & Business Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

CallPage's callback feature has helped us reduce our response times and improve our customer satisfaction. Our customers appreciate being able to speak with a real person, rather than a chatbot or automated system. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

It would be helpful if they offered more integrations with popular analytics tools, but the Zapier integration works well. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage helps solve the problem of businesses not being able to connect with customers outside of their business hours by providing them with 24/7 availability and support, resulting in improved customer service and satisfaction. Review collected by and hosted on G2.com.

Stanislav G.
SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

As someone who has been using CallPage for a while, I can say with confidence that it is a valuable callback solution for any business. What I like best about CallPage is the ease of use and the results it has delivered for our sales team. The tool is incredibly simple to install, and the customisation options allow us to tailor the experience to our brand's needs.

Overall, if you're looking for a convenient and customisable callback tool that integrates with Google Analytics, Hubspot, or Zapier, CallPage is definitely worth considering. We are extremely satisfied with our results since implementing CallPage in our business. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

Nothing comes to my mind, but if I have any problems, support is always there to help Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage solves the problem of missed sales opportunities by providing a callback solution that enables website visitors to request a call from a sales agent. This benefits me by increasing the chances of converting leads into sales and improving overall customer satisfaction. Review collected by and hosted on G2.com.

Richa S.
RS
Product Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

CallPage is an extremely helpful, multifunctional product that has helped us improve our sales calls significantly. It's an all-in-one solution that is even customizable. Lead generation is simplified, and scoring has decreased the lead time. We're logging more sales calls now. The callback feature is a game-changer as it provides immediate assistance and boosts customer satisfaction. Overall, CallPage is a powerful tool that optimizes lead conversion and enhances sales performance. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

We've started using CallPage very recently. Everything is working fine so far. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage solves the problem of lead time reduction, targeted lead conversion, and immediate customer assistance. It benefits us by improving sales call conversion rates, enhancing our brand image, and providing a seamless experience. Review collected by and hosted on G2.com.

Saeid K.
SK
SEO | Content Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CallPage?

CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities. By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

There were no problems with the tool.
 Provided value exceeds the price Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

By integrating it on our technical support page, we have successfully decreased lead response time, providing timely assistance and enhancing the overall customer experience. This has resulted in an increase in conversion opportunities and a significant decrease in our cost per lead, making our marketing efforts more cost-effective. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

I love how easy it is to set up and customize the CallPage widget. It has helped us capture more leads and increase our sales. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

The initial setup can be a bit overwhelming, but their documentation and support resources are helpful. Even for people not familiar with code installation, it takes up to 5 minutes Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage is solving the problem of slow lead response times, which can lead to lost sales opportunities, by providing businesses with a tool that allows them to connect with leads in real time. Review collected by and hosted on G2.com.

Kyrylo K.
KK
CEO & Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

The best thing about callpage is that it can be used for: 1. Marketing purposes - improving website conversion rate. 2 For sales - generating inbound sales calls that result in sales. 3 And for customer service - people can easily connect with our service agents, report technical issues, ask for advice or other kinds of help. Three different departments at our company are using this tool and all of them get better results since we introduced callpage as a callback solution Review collected by and hosted on G2.com.

What do you dislike about CallPage?

A few more integrations would be awesome. Callpage doesn’t integrate with our customer service team so it makes it a bit more challenging to use both tools together. We manage, but it would be way easier with an integration. Review collected by and hosted on G2.com.

Recommendations to others considering CallPage:

Get this tool, invest time in proper onboarding, customize it, A/B test and use it properly. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

Our biggest problem was inefficient customer service. We received hundreds of calls addressed to wrong teams. People looking for tech support were connecting with the sales team, those who needed more general assistance didn’t know how to reach customer service. One big mess, because our processes weren’t set up properly. We cleaned this up, then decided to implement callpage and after two or three months we started noticing first positive results. Review collected by and hosted on G2.com.

Vladyslav T.
VT
Private Investor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CallPage?

Night mode feature is awesome. Customers visit our international website (it’s in English) at different times of the day and night. For now we are not able to provide 24/7 support or salespeople availability and Callpage is our main channel of generating leads from abroad. Even if we are out of office website visitors see the popup and can order a callback later or send us a message. It works way better than a traditional contact form, because Callpage’s way of work is based on proactivity - when the system detects that a website visitor is ready to convert, it prompts a popup with a dedicated message. We customised this message so that it converts better. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

Premium package could be slightly cheaper. Review collected by and hosted on G2.com.

Recommendations to others considering CallPage:

Try it if you are based in any country supported by Callpage. Great tool! Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

One problem was that we were losing many potential customers because our teams don’t work in different time zones (we’re based in Europe). Conversion rate was considerably decreasing outside working hours, because there was no efficient nor easy way for customers from other locations to connect with us. So we were losing opportunities to get new clients and sell more. Another problem was that even though people asked us to connect them, our salespeople were losing track of all these leads and weren’t able to follow up on them. Callpage’s dashboards and notifications solved this problem. Review collected by and hosted on G2.com.

Justyna B.
JB
IT Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CallPage?

Callpage really changed the way I think about phone calls. A few years ago I read about the “death of phone calls”. Actually it’s the contrary for our company and callpage helped with that. Callpage Widget is customizable so we are able to adjust the messaging and CTA and people know what they are signing for.

We get many phone calls from people interested in our services and we are able to convert them, because calling through callback makes them more likely to buy. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

Text field on the widget could be longer - sometimes it’s hard to convey the message with that few characters. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

Higher conversion rate on the website, more phone calls from people willing to buy our services. We are able to dig deeper into the performance of this communication channel (phone) and drive data-based conclusions because callpage has quite advanced analytics. Since we implemented Callpage our conversion rate constantly increases, we sell more and our agents are also more satisfied with their work. Review collected by and hosted on G2.com.

Rafał K.
RK
CMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CallPage?

Definitely the fact that we can customize the tool in many ways. We have multiple sales and customer service departments across the company and we use CallPage differently in each of them. It’s possible to change the widget’s layout, including colors and font size, adjust copy, customize button and call to action, this sort of thing. I like it the most, because we pay for one package (we use Enterprise), but in turn we actually get multiple versions of the same solution. Our customers expect personalization, so this is really important for the business. Review collected by and hosted on G2.com.

What do you dislike about CallPage?

I think CallPage could offer more integrations. Fortunately it integrates with our CRM system, but I can imagine that other customers who don’t use well-known CRMs may struggle because of the lack of possibility to integrate CallPage with their toolset. Review collected by and hosted on G2.com.

What problems is CallPage solving and how is that benefiting you?

CallPage enables us to provide better customer service to our clients. Our main problem was long average wait time and thus long average handle time. Traditional IVR solutions didn’t solve this issue for us, but CallPage did - mostly thanks to the department's feature. I’m waiting for more options like this one. Review collected by and hosted on G2.com.