Call Center Solution Pros and Cons

Offering a range of meeting options to accommodate different preferences and schedules can make it easier for customers to connect with us. Review collected by and hosted on G2.com.

feedback loops and consistently seeking areas for refinement enables perpetual growth and enhances customer satisfaction Review collected by and hosted on G2.com.

Good UI /UX as per customer requirement . Review collected by and hosted on G2.com.

Call drop initially when your setting up Review collected by and hosted on G2.com.

Call tracking is easy, we can check the agents busy / break on realtime. Further it is convenient for us to fetch the report of dialled calls , connected calls , inbound calls received & also convenient to find out productivity basis avg connected calls & time. Review collected by and hosted on G2.com.

It comes as Spam sometime on true caller Review collected by and hosted on G2.com.

we will get the response from humans and not from a recorded voice from machine, we can quickly get all the answers to which we have issues. Review collected by and hosted on G2.com.

waiting time, some time because of the long call traffic, we have to wait and has to listen the unwanted music and advertisement. Review collected by and hosted on G2.com.

I like how it is so easy to utilize the call center for questions I need answered, they're always answered right away Review collected by and hosted on G2.com.

I do not dislike anything, it is a streamlined process and the service reps go above and beyond to help Review collected by and hosted on G2.com.

Multiple language support and user-friendly UI are the main attraction points. Review collected by and hosted on G2.com.

Some here and there bugs and consumption of battery Review collected by and hosted on G2.com.