Call Center Solution
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Call Center Solution
By Call Center Solution
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3.8 out of 5 stars
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Call Center Solution Reviews & Product Details

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Call Center Solution Overview

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Seller Details
Seller
Call Center Solution
Year Founded
2010
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Recent Call Center Solution Reviews

mani V.
MV
mani V.Mid-Market (51-1000 emp.)
2.5 out of 5
"Review for call center"
Offering a range of meeting options to accommodate different preferences and schedules can make it easier for customers to connect with us.
Read more
Yogesh M.
YM
Yogesh M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best for predictive and smart calling"
Good UI /UX as per customer requirement .
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
2.0 out of 5
"CCS -Review"
Call tracking is easy, we can check the agents busy / break on realtime. Further it is convenient for us to fetch the report of dialled calls , con...
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Call Center Solution Media

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6 Call Center Solution Reviews

3.8 out of 5
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6 Call Center Solution Reviews
3.8 out of 5
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6 Call Center Solution Reviews
3.8 out of 5
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Call Center Solution Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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mani V.
MV
ops team
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Call Center Solution?

Offering a range of meeting options to accommodate different preferences and schedules can make it easier for customers to connect with us. Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

feedback loops and consistently seeking areas for refinement enables perpetual growth and enhances customer satisfaction Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

Implementing user-friendly scheduling software or platforms that allow customers to easily book appointments or meetings at their convenience. These tools should integrate seamlessly with your calendar system, reducing the hassle of back-and-forth communication to find a suitable time. Review collected by and hosted on G2.com.

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Yogesh M.
YM
Enterprise Account Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Call Center Solution?

Good UI /UX as per customer requirement . Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

Call drop initially when your setting up Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

It help us to call on large data by calling Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Call Center Solution?

Call tracking is easy, we can check the agents busy / break on realtime. Further it is convenient for us to fetch the report of dialled calls , connected calls , inbound calls received & also convenient to find out productivity basis avg connected calls & time. Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

It comes as Spam sometime on true caller Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

Sales productivity and employee data review Review collected by and hosted on G2.com.

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Hemang T.
HT
Senior Database Administrator
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Call Center Solution?

we will get the response from humans and not from a recorded voice from machine, we can quickly get all the answers to which we have issues. Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

waiting time, some time because of the long call traffic, we have to wait and has to listen the unwanted music and advertisement. Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

mostly call center is helping with the banking related queries, sometimes we have credit card issues, payment issues, or sometimes we have transfer the amount to the wrong account, that time we need on spot solution, and the call center only help us from anywhere, instead of going to branch. Onther example is like if we have done online shopping and we have issue with product or issue with delivery, that time call center can help us very quickly. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Call Center Solution?

I like how it is so easy to utilize the call center for questions I need answered, they're always answered right away Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

I do not dislike anything, it is a streamlined process and the service reps go above and beyond to help Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

easility solving problems that pop up in an efficient manner Review collected by and hosted on G2.com.

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Rishabh A.
RA
Software Engineer III
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Call Center Solution?

Multiple language support and user-friendly UI are the main attraction points. Review collected by and hosted on G2.com.

What do you dislike about Call Center Solution?

Some here and there bugs and consumption of battery Review collected by and hosted on G2.com.

What problems is Call Center Solution solving and how is that benefiting you?

Engaging with our customers have been so easy and multiple language support offers ability that any one with few or no knowledge in that language can also engage with customers. Review collected by and hosted on G2.com.

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Call Center Solution Categories on G2
Sales Engagement
Sales Engagement

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