CAI Minotaur Reviews & Product Details

Minotaur's customer service and responsiveness to issues. They answer questions or concerns very quickly. Also, their ability to tailor the system to our needs and size in a rapidly changing environment. The ability to automate several of our processes. Both on the food processing side and shipping and receiving side. Review collected by and hosted on G2.com.

Reporting can be a little bit complex. There is lots of flexibility to it but understanding how to write reports can be tough. Review collected by and hosted on G2.com.

Minotaur has been the backbone of our business for 9 years. We utilize this system in a non-standard application where it functions as both a retail POS and a process ERP. The flexibility of the program has allowed us to integrate new processes as our business grows and evolves and has allowed us to be more creative in our problem-solving processes. By leveraging Minotaurs customizable features, we have been able to track and evaluate many different areas of our business that other ERP systems just can't be applied to. Review collected by and hosted on G2.com.

As others have mentioned, Minotaur can have a steep learning curve for those who have not used ERP systems in the past. Review collected by and hosted on G2.com.

Versatile and robust system.

Fully customizable.

As a BRC certified facility we are running multiple lines and offering hundreds of SKUs to the retail and foodservice sectors.

The implementation of the Minotaur ERP system gives us real time costs and control which is critical in short term decision making and long term planning.

Cashflow is improved through better Inventory control.

Our auditors love the quick lot code traceability. Review collected by and hosted on G2.com.

The transition from our old "system" (several disjointed departments) to the new Minotaur system was stressful and somewhat painful. We had to run both simultaneously for a few months but we persevered and got through with the support of the Minotaur team.

Best to make this type of transition at fiscal YE rather than midstream. Review collected by and hosted on G2.com.

Customer service is exceptional. Anytime I have needed support someone is available to help me by phone or email. Review collected by and hosted on G2.com.

A lot of customizability but it is a difficult ERP to learn how to customize. You need to be trained by Minotaur Staff. Review collected by and hosted on G2.com.

Minotaur Business Systems is a very user-friendly and multi-faceted system. The staff is extremely knowledgeable and always available with support. Review collected by and hosted on G2.com.

I honestly do not see any downsides to Minotaur. In fact, there is so much more that Minotaur is capable of that we are still learning about. Review collected by and hosted on G2.com.

The system has meet all of our needs and as we grow it grows with us. It is fully adaptable and customization to meet our specific requirements. It is able to provide us with full product trace ability which will allow us to save time and effort during food safety audits as the required information is fully accessible. Review collected by and hosted on G2.com.

We have not utilized the full system but do find that is can be difficult to create our own reports. This can be achieved with help from the supplier though. Review collected by and hosted on G2.com.

They system is rock solid in terms of stability and performance. It's not the sexiest software you will use by a long shot but it is completely reliable and can be easily customized. (which is great). Review collected by and hosted on G2.com.

It's reporting is not its strongest feature and it usually requires exporting into Excel or other spreadsheets for best reporting. Review collected by and hosted on G2.com.

I find the Minotaur system easy to use , I like the fact that I can create my own short cut bottoms Review collected by and hosted on G2.com.

I find there is multiple steps to go through to confirm steps. Have to navigate through many steps to learn find out client or product information Review collected by and hosted on G2.com.

The folks at Minotaur are super helpful. They listened to our needs and helped designed a system to meet those needs Review collected by and hosted on G2.com.

There is a learning curve which can be challenging. But anything new can be challenging. Review collected by and hosted on G2.com.

Traceability from raw material to end products. The system has 1 click button for any path I want to go. That makes my job so easy. Review collected by and hosted on G2.com.

I do not dislike the system but sometimes we need some custom made document as per our need Review collected by and hosted on G2.com.